Samsung
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- Answer Count74735
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- First AnswerApril 24, 2013
- Last AnswerOctober 9, 2026
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Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
It leaks no matter what
I put a new filter in and it leaks. I shut the valve off and installed the new filter. I then ran about 4-5 gallons of water to make sure the lines were clear. About 20 mins later, I notice it was dripping from the front of the filter where you lock/unlock it. Please help!! How do I get it to stop leaking/dripping???
Hello Krumm81,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with your water filter as it leaks and the water is dripping from the front of your filter. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001852/ to guide you on the issue. Just click on "Leaks from the refrigerator's water filter" as it has the step by step instructions on what to do to resolve the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
I also recommend you check on this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ if your water is dripping from the dispenser.
I suggest you watch the video on this link https://www.youtube.com/watch?v=uU6XADBosVo on how to prevent and stop water leaks from your refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144271839.
-Noraina
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with your water filter as it leaks and the water is dripping from the front of your filter. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001852/ to guide you on the issue. Just click on "Leaks from the refrigerator's water filter" as it has the step by step instructions on what to do to resolve the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
I also recommend you check on this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ if your water is dripping from the dispenser.
I suggest you watch the video on this link https://www.youtube.com/watch?v=uU6XADBosVo on how to prevent and stop water leaks from your refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144271839.
-Noraina
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 64 GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
Does this tablet have a built in speaker?
Hi Orlando!
Thank you for reaching out and being interested in the Galaxy Tab A7 Lite has a built-in speaker. In line with this, yes, it does have a speaker on the lower right side of the device.
Please refer to the user manual on Page 5 for your reference:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271835
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out and being interested in the Galaxy Tab A7 Lite has a built-in speaker. In line with this, yes, it does have a speaker on the lower right side of the device.
Please refer to the user manual on Page 5 for your reference:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271835
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 7 months ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Is there a bottom freezer door shelf to model # RS27T5200?
Hello Soencer,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about a bottom freezer shelf in this Samsung refrigerator. We understand that this information may be essential for you. We're here to help.
As per checking, no, it does not have a shelf on the bottom freezer.
Thank you, and stay safe!
Your Reference Ticket Number: 1144271811
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about a bottom freezer shelf in this Samsung refrigerator. We understand that this information may be essential for you. We're here to help.
As per checking, no, it does not have a shelf on the bottom freezer.
Thank you, and stay safe!
Your Reference Ticket Number: 1144271811
-Angelica
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A8 10.5" 32GB - Wi-Fi - Gray
Bring home Galaxy Tab A8, the awesomely entertaining tablet enhanced by the Galaxy ecosystem experience.
Can RAM be upgraded later?
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A8. The device has a fixed specification and alteration /modification of the specification is highly not recommended and can and will void the product warranty.
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144271821
Have a great day.
^Charles
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144271821
Have a great day.
^Charles
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Samsung 7.5 Cu. Ft. 9-Cycle Electric Dryer: Make laundry day a breeze with this electric dryer. It's equipped with 9 cycles for a variety of fabrics and it handles large loads so you can save time.
Is this dryer really 7.5 cubic ft. Or is that just with the storage compartment?
Hello.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry; if the dryer is 7.5 cubic ft, or is that just with the storage compartment. Regarding your concern, the 7.5 cubic ft is the dryer capacity.
Here is a link full for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/dryers/electric/dv5000-7-5-cu-ft-electric-dryer-white-dv42h5000ew-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144271820
^Camille
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry; if the dryer is 7.5 cubic ft, or is that just with the storage compartment. Regarding your concern, the 7.5 cubic ft is the dryer capacity.
Here is a link full for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/dryers/electric/dv5000-7-5-cu-ft-electric-dryer-white-dv42h5000ew-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144271820
^Camille
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Refurbished Good - Galaxy S10 128GB (Unlocked) - Prism Black
Completely redesigned to remove interruptions. Precise laser cutting and a Dynamic AMOLED screen that's easy on the eyes make the Infinity Display our most innovative yet. Ultrasonic in-display fingerprint ID protects and unlocks with the first touch. Wireless PowerShare lets you charge Galaxy devices or even a friend~s phone right from your device. Experience seamless gaming with up to 1TB of storage, 8GB of RAM and a lightning-fast 855 Snapdragon processor. The multi-camera puts pro-grade cameras in your pocket to make your photos, selfies and videos effortlessly epic and instantly shareable.
Can this phone be used with straight talk?
Hi Aaron!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S10 (Unlocked) works with Straight Talk. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. Contact provider (Straight Talk) for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271792
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S10 (Unlocked) works with Straight Talk. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. Contact provider (Straight Talk) for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271792
Have a great day.
Melardo
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Cook what you love. This over-the-range Samsung microwave lets you heat healthy food with the touch of a button. Plus, the powerful ventilation system keeps your kitchen air fresh and free of steam or fumes, and Eco Mode turns off the LED display when it~s not needed.
Is the stove light near the front or back of the microwave wave?
Greetings
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel.
The stove light is towards the front of the microwave in between the exhaust fans.
I have included the user manual link below. Please click on the link and turn to page 26.
https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271785
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel.
The stove light is towards the front of the microwave in between the exhaust fans.
I have included the user manual link below. Please click on the link and turn to page 26.
https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271785
Leo
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Galaxy A32 5G pairs our best core features with one of the most affordable 5G devices on the market. That means you get a long lasting battery, expandable storage, multiple cameras, a super crisp display and blazing fast 5G speed.
Will this phone support Google mail?
Hi Caramelwaffelfan31,
Thank you for bringing this to our attention. I appreciate your interest in whether the Galaxy A32 supports the Google mail application. Yes, the app is supported and works perfectly fine in line with this.
Please refer to the user manual for more information:
https://downloadcenter.samsung.com/content/UM/202104/20210423231933137/SAM_SM-A326_EN_UM_R_11.0_032521_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271780
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. I appreciate your interest in whether the Galaxy A32 supports the Google mail application. Yes, the app is supported and works perfectly fine in line with this.
Please refer to the user manual for more information:
https://downloadcenter.samsung.com/content/UM/202104/20210423231933137/SAM_SM-A326_EN_UM_R_11.0_032521_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271780
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
Can you print from this model
Hi Audrey!
Thank you for reaching out to us. We appreciate your interest in knowing if you can print from Galaxy Tab A7 Lite. Yes, you can print from your tablet.
For your reference to print from your Galaxy tablet, kindly click this link: https://www.samsung.com/us/support/answer/ANS00085562/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271750
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if you can print from Galaxy Tab A7 Lite. Yes, you can print from your tablet.
For your reference to print from your Galaxy tablet, kindly click this link: https://www.samsung.com/us/support/answer/ANS00085562/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271750
Have a great day.
Melardo
4 years, 7 months ago
by
Posted by:
Samsung
Verizon Prepaid - Samsung Galaxy A03s 32GB Prepaid - Black
Connect with friends and family using this prepaid Samsung Galaxy A03 phone for Verizon wireless. This smartphone operates on the Android 11 system, letting you install apps and scroll quickly. A 13MP rear dual camera takes quality still photos and video, and 128GB of internal storage offer ample room to keep them. This fast-charging Samsung Galaxy A03 phone has 5,000 mAh for long-lasting charge.
What's a Galaxt?
Hi Galaxt. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Verizon Prepaid - Samsung Galaxt A03. Looking into the details of the device, it looks like it was just a typographical error on the website it was supposed to be "Samsung Galaxy A03" ^Charles
4 years, 7 months ago
by
Posted by:
Samsung