Samsung
Samsung's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count74735
- Helpfulness Votes37,935
- First AnswerApril 24, 2013
- Last AnswerOctober 9, 2026
- Featured Answers0
- Best Answers3941
Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
ice maker trouble
we have model rf267aars the ice maker is putting pieces of plastic in our ice, it over flows water around the ice hopper and freezes everything. do you have any suggestions?
Hello zeke,
Thank you for reaching out and sharing your feedback about the ice maker in your Samsung refrigerator. I understand you're having an issue with your ice maker as your ice has pieces of plastic and it overflows and freezes. We apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ and just click on "Ice bucket is stuck or has a block of ice" to guide you with the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001688/ if your ice maker makes small, cloudy, dirty, or clumped ice.
Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144271732.
-Noraina
Thank you for reaching out and sharing your feedback about the ice maker in your Samsung refrigerator. I understand you're having an issue with your ice maker as your ice has pieces of plastic and it overflows and freezes. We apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ and just click on "Ice bucket is stuck or has a block of ice" to guide you with the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001688/ if your ice maker makes small, cloudy, dirty, or clumped ice.
Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144271732.
-Noraina
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel
The Samsung Grill Cooking Countertop Microwave makes preparing multiple dishes effortless with 1.1 cu. Ft. capacity. The grilling element allows you to enjoy crispy food in minutes. Additionally, the Ceramic Enamel interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple
What is the height of the microwave?
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel.
The height of the microwave outside is 11 ¹¹/16 inches and oven cavity is 10 ¹/16 inches.
I have included below the user manual link. Please click on the link and turn to page 33 for more technical information.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271713
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel.
The height of the microwave outside is 11 ¹¹/16 inches and oven cavity is 10 ¹/16 inches.
I have included below the user manual link. Please click on the link and turn to page 33 for more technical information.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271713
Leo
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Galaxy A32 5G pairs our best core features with one of the most affordable 5G devices on the market. That means you get a long lasting battery, expandable storage, multiple cameras, a super crisp display and blazing fast 5G speed.
I would like to buy a phone for a friend who is living in Quito - Ecuador and I would like to know if this phone would work perfectly over there?
Hi A32!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A32 5G (Unlocked) works in Quito - Ecuador. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271712
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A32 5G (Unlocked) works in Quito - Ecuador. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271712
Have a great day.
Melardo
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel
The Samsung Grill Cooking Countertop Microwave makes preparing multiple dishes effortless with 1.1 cu. Ft. capacity. The grilling element allows you to enjoy crispy food in minutes. Additionally, the Ceramic Enamel interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple
What is the wattage of this microwave
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel.
The microwave has the following power consumption:
Microwave: 1600 watts
Grill: 1300 watts
Combined mode: 1600 watts
The output power of the microwave is 100 watts or 1000 watts.
I have included below the user manual link. Please click on the link and turn to page 33 for more technical information.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271707
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel.
The microwave has the following power consumption:
Microwave: 1600 watts
Grill: 1300 watts
Combined mode: 1600 watts
The output power of the microwave is 100 watts or 1000 watts.
I have included below the user manual link. Please click on the link and turn to page 33 for more technical information.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271707
Leo
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.
can I put a microwave oven on top of the washer and keep it there?
I got this washer about 3 weeks ago and I LOVE it! The manual says "don't put anything on top of the washer when it's running." Maybe there is a concern about stuff falling off when it's doing spin?
I had the microwave on top of the previous washer for years with no problems. I don't want to cause any problem but it seems like it is sturdy and stable. Can there be any real reason for not putting my microwave (or whatever) on top of this Samsung front loader? (and leaving it there for the long term.) I would keep a towel underneath it to prevent scratches or sliding about. Help?
I had the microwave on top of the previous washer for years with no problems. I don't want to cause any problem but it seems like it is sturdy and stable. Can there be any real reason for not putting my microwave (or whatever) on top of this Samsung front loader? (and leaving it there for the long term.) I would keep a towel underneath it to prevent scratches or sliding about. Help?
Hello kareena,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if you can put a microwave on top of the washer and keep it there. We understand that this information may be essential for you. We're here to help.
As per checking, it is not allowed to put anything on the washer while running. It is to avoid any damages on both products and for safety reasons.
For reference, you may check page 19 for the basic instructions on the user manual.
https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144271682
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if you can put a microwave on top of the washer and keep it there. We understand that this information may be essential for you. We're here to help.
As per checking, it is not allowed to put anything on the washer while running. It is to avoid any damages on both products and for safety reasons.
For reference, you may check page 19 for the basic instructions on the user manual.
https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144271682
-Angelica
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Silver
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
Is there a pen I can use with it to take notes in college with?
Hi EmmaM!
Thank you for reaching out to us. We appreciate your interest in knowing if there is an S Pen that you can use for your Galaxy Tab A7 Lite. We apologize; this tablet model does not support the S Pen.
For more information about the tablet, you may visit our website under the "Compare the Models" tab: https://www.samsung.com/us/mobile/tablets/buy/?modelCode=SM-T220NZSAXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271685
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if there is an S Pen that you can use for your Galaxy Tab A7 Lite. We apologize; this tablet model does not support the S Pen.
For more information about the tablet, you may visit our website under the "Compare the Models" tab: https://www.samsung.com/us/mobile/tablets/buy/?modelCode=SM-T220NZSAXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271685
Have a great day.
Melardo
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.4 cu. ft. capacity. Designed with a scratch-resistant interior, this modern microwave features Sensor Cooking options which automatically provide optimal cooking results.
How many watts of power in the Samsung 1.4 cu. ft. Countertop Microwave - black stainless steel?
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Black stainless steel.
The microwave has a power consumption of 1600 watts and an output power of 100 watts or 1000 watts.
I have included below the user manual link. Please click on the link and turn to page 60 for more technical information.
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271643
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Black stainless steel.
The microwave has a power consumption of 1600 watts and an output power of 100 watts or 1000 watts.
I have included below the user manual link. Please click on the link and turn to page 60 for more technical information.
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271643
Leo
4 years, 7 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Ice machine not working.
My ice maker sporadically works on my Samsung RSG257aars. My wife states that this could be because the filter needs to be replaced. The symbol on the digital screen is blue indicating the filter is ok and the water comes out fine. The powerfreeze is off, and the ice off switch is off. Any suggestions? A new ice maker, filter, or repair call?
Thanks
Cory
Thanks
Cory
Hello Coryinlouky,
Thank you for reaching out and sharing your feedback about the ice maker in your Samsung refrigerator. I understand you're having an issue with your ice maker not working properly as the power freeze and the ice is off. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ for the ice maker issue. Just click on "Samsung ice maker is not making any ice" as it has the step by step process to resolve the issue.
Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144271647.
-Noraina
Thank you for reaching out and sharing your feedback about the ice maker in your Samsung refrigerator. I understand you're having an issue with your ice maker not working properly as the power freeze and the ice is off. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ for the ice maker issue. Just click on "Samsung ice maker is not making any ice" as it has the step by step process to resolve the issue.
Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144271647.
-Noraina
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
can you transfer information from a Samsung Galaxy Tab S2 Nook also, can you download books?
Hi Alli. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A7 Lite. Transferring information from S2 NOOK to Tab A7 Lite will be difficult since the technology of transferring information from one device to another was developed after the S2 NOOK was designed and released. As per downloading books, yes it is possible to go to Google Play Store and check if the APP for your books are available since their developers are managing the app's updates and compatibility. ^Charles
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A8 10.5" 32GB - Wi-Fi - Gray
Bring home Galaxy Tab A8, the awesomely entertaining tablet enhanced by the Galaxy ecosystem experience.
What case will this tablet fit in?
Hi Smnn,
Thank you for reaching out and taking an interest in which specific case the Galaxy Tab A8 fits in. It has its own book cover available in 3 different colors to choose from that is sold separately to answer your question.
Please visit our website so you can start your purchase:
https://www.samsung.com/us/mobile/mobile-accessories/tablets/galaxy-tab-a8-book-cover-gray-ef-bx200pjeguj/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271611
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out and taking an interest in which specific case the Galaxy Tab A8 fits in. It has its own book cover available in 3 different colors to choose from that is sold separately to answer your question.
Please visit our website so you can start your purchase:
https://www.samsung.com/us/mobile/mobile-accessories/tablets/galaxy-tab-a8-book-cover-gray-ef-bx200pjeguj/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271611
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 7 months ago
by
Posted by:
Samsung