Samsung
Samsung's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count74735
- Helpfulness Votes37,936
- First AnswerApril 24, 2013
- Last AnswerOctober 9, 2026
- Featured Answers0
- Best Answers3941
Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
A stylish design for a seamless and modern look, this over-the-range microwave features large 1.7 cu. ft. capacity and a fingerprint-resistant finish.
Can you use this microwave over a gas stove
Hi Muffet,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black stainless steel.
The over-the-range microwave can be used on both electric and gas ranges. Local codes and the practical use of the range will likely require you to provide more than the 13.5 inches from the stove surface and the bottom of the microwave.
I have included below the installation guide link. Please click on the link and turn to page 7 for more information on the mounting space.
https://downloadcenter.samsung.com/content/EM/202109/20210929171818865/ME4000R_ME17R7021EB_AA_DE68-04584A-01_EN_210325.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271358
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black stainless steel.
The over-the-range microwave can be used on both electric and gas ranges. Local codes and the practical use of the range will likely require you to provide more than the 13.5 inches from the stove surface and the bottom of the microwave.
I have included below the installation guide link. Please click on the link and turn to page 7 for more information on the mounting space.
https://downloadcenter.samsung.com/content/EM/202109/20210929171818865/ME4000R_ME17R7021EB_AA_DE68-04584A-01_EN_210325.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271358
Leo
4 years, 7 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
my unit has started to leak water , it is not condensation it leaks a lot of water, what could be the problem?
Hello,
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with your unit that started to leak water. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001852/ to guide you on the issue. Just click on "Leaks from the refrigerator's water filter" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144271311.
-Noraina
Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with your unit that started to leak water. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001852/ to guide you on the issue. Just click on "Leaks from the refrigerator's water filter" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144271311.
-Noraina
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 85" Class Q70A Series QLED 4K UHD Smart Tizen TV (2021)
As intelligent as it is beautiful. A Smart TV interface learns the content you like and makes suggestions based on what you watch.
Is this tv. .. astc 3.0 compatible
Hi Crisp - The Q70A has a built-in ATSC/ClearQAM tuner. When stepping up to our QN90A and above, you'll gain a built-in ATSC 3.0/ClearQAM tuner. ^Gina
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
can this unit be mounted under a cabinet?
Hi Willy.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook if this can be mounted under the cabinet. Regarding your concern, yes, this can be mounted. Here are the details that need to be considered.
-Draw a vertical line on the wall at the center of the 30˝
wide space. Tape the Rear Wall Template onto the wall
so that the top of the template touches the bottom of the
cabinet and the centerline on the template lines up with
the line you drew on the wall.
-Draw a vertical line on the wall at the center of the 30˝
wide space. Draw a second horizontal line on the wall
below the cabinet to mark how far the inside of the
front overhang descends below the cabinet. Tape the
Rear Wall Template onto the wall so that the top of the
template touches the bottom of the horizontal line and
the centerline on the template lines up with the vertical
line.
-Draw a vertical line on the wall at the center of the 30˝
wide space. Tape the Rear Wall Template onto the wall
so that the top of the template touches the bottom of the
cabinet frame and the centerline on the template line up
with the line, you drew on the wall.
Your cabinets may have decorative trim that interferes
with the microwave installation. Remove the decorative
trim to install the microwave properly and to make it
level.
THE MICROWAVE MUST BE LEVEL.
Use a level to make sure the cabinet bottom is level.
Here is a link to your installation manual for further assistance. Please go to page 9.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144271321
^Camille
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook if this can be mounted under the cabinet. Regarding your concern, yes, this can be mounted. Here are the details that need to be considered.
-Draw a vertical line on the wall at the center of the 30˝
wide space. Tape the Rear Wall Template onto the wall
so that the top of the template touches the bottom of the
cabinet and the centerline on the template lines up with
the line you drew on the wall.
-Draw a vertical line on the wall at the center of the 30˝
wide space. Draw a second horizontal line on the wall
below the cabinet to mark how far the inside of the
front overhang descends below the cabinet. Tape the
Rear Wall Template onto the wall so that the top of the
template touches the bottom of the horizontal line and
the centerline on the template lines up with the vertical
line.
-Draw a vertical line on the wall at the center of the 30˝
wide space. Tape the Rear Wall Template onto the wall
so that the top of the template touches the bottom of the
cabinet frame and the centerline on the template line up
with the line, you drew on the wall.
Your cabinets may have decorative trim that interferes
with the microwave installation. Remove the decorative
trim to install the microwave properly and to make it
level.
THE MICROWAVE MUST BE LEVEL.
Use a level to make sure the cabinet bottom is level.
Here is a link to your installation manual for further assistance. Please go to page 9.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144271321
^Camille
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Geek Squad Refurbished Good - Galaxy Watch6 Aluminum Smartwatch 44mm BT - Black - (2023)
Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.
Dose the smartwatch I have in my cart come with a charger
Hi Burdinb4040,
Thank you for reaching out to us, and interested in whether the Galaxy Watch 4 comes with a charger. Yes, it does come with a wireless charger in the box to answer your question.
You may visit our website under the "What's in the box" section for more information:
https://www.samsung.com/us/watches/galaxy-watch4/buy/?modelCode=SM-R870NZKAXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271322
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us, and interested in whether the Galaxy Watch 4 comes with a charger. Yes, it does come with a wireless charger in the box to answer your question.
You may visit our website under the "What's in the box" section for more information:
https://www.samsung.com/us/watches/galaxy-watch4/buy/?modelCode=SM-R870NZKAXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271322
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 7 months ago
by
Posted by:
Samsung
The 10th generation of Samsung Galaxy lets you do more and do it better. The new Samsung Galaxy S10+ offers premium experience with the nearly bezel-less 6.4-inch QHD+ Cinematic Infinity Display. A ridiculously power camera, 5 total! With 3 Rear-Facing Cameras and an amazing In-Display Dual Front Portrait Camera, capture the best ultra-wide shot or perfect selfie. Unlocked your device from any angle with the in-display Ultrasonic Fingerprint ID2 that unlocke in anylight and ifts seamlessly with your natural grip. Best of all, the Wireless PowerShare feature lets your wirelessly charge your Galaxy Buds, Galaxy Watch, or even a friend's Qi Wireless Charging Capable phone right from our device.
Can the phone be use with all carrier?
Hi Bev. Thank you for bringing this to our attention. I appreciate you taking the time to raise this inquiry regarding whether Samsung - Galaxy S10+(Unlocked). Yes, unlocked phones can be used with any available carriers; please check the link for more details.
Please note that your SIM card must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. Please refer to this link for more information:
https://www.samsung.com/us/mobile/phones/unlocked-by-samsung
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144271316
Have a great day.
^Charles
Please note that your SIM card must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. Please refer to this link for more information:
https://www.samsung.com/us/mobile/phones/unlocked-by-samsung
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144271316
Have a great day.
^Charles
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
How many inches should there be between the bottom of the microwave and the stove surface?
Hi tamacat,
Thanks for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel.
Local codes and the practical use of the range will likely require you to provide more than the 13.5 inches from the stove surface and the bottom of the microwave.
I have included below the installation guide link. Please click on the link and turn to page 7 for more information on the mounting space.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271304
Leo
Thanks for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel.
Local codes and the practical use of the range will likely require you to provide more than the 13.5 inches from the stove surface and the bottom of the microwave.
I have included below the installation guide link. Please click on the link and turn to page 7 for more information on the mounting space.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271304
Leo
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy A12 32GB - Black (AT&T)
The Samsung Galaxy A12 has a 6.5-inch display, a quad rear camera system, an octa-core processor, and a long-lasting battery so you can stay connected to your favorite people. Galaxy essentials for everyday life with AT&T ~ all on America~s Best Network.
Will this phone work with tmobile
Hi Weasel!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (AT&T) works with AT&T. We apologize; this phone model is AT&T locked. We strongly suggest calling AT&T customer service to have an unlock request to use with T-Mobile.
Reference #: 1144271242
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (AT&T) works with AT&T. We apologize; this phone model is AT&T locked. We strongly suggest calling AT&T customer service to have an unlock request to use with T-Mobile.
Reference #: 1144271242
Have a great day.
Melardo
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
Will the A52 5g work in the Philippines?
Hi James,
Thank you for reaching out and raising your query regarding if the Galaxy A52 (Unlocked) works in the Philippines. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271239
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out and raising your query regarding if the Galaxy A52 (Unlocked) works in the Philippines. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271239
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 7 months ago
by
Posted by:
Samsung
Samsung - Galaxy Watch4 Aluminum Smartwatch 44mm BT - Black - (2021)
Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.
Samsung galaxy watch 4 is it waterproof
Hi J,
Thank you for bringing this to our attention. I appreciate your inquiry regarding if this Galaxy Watch 4 is waterproof. To answer your question, it is water-resistant, and it has a submersion of up to 50 meters per ISO standard 22810:2010. They are not intended for scuba diving. Avoid excessive, sudden temperature changes and high-velocity activities. Falls and shocks may breach integrity.
Please see the user manual on Pages 24, 74, and 75 for further information:
https://downloadcenter.samsung.com/content/UM/202109/20210929010214001/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf
Please see the user manual on Pages 24, 74 and 75 for further information:
https://downloadcenter.samsung.com/content/UM/202109/20210929010214001/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144269794
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. I appreciate your inquiry regarding if this Galaxy Watch 4 is waterproof. To answer your question, it is water-resistant, and it has a submersion of up to 50 meters per ISO standard 22810:2010. They are not intended for scuba diving. Avoid excessive, sudden temperature changes and high-velocity activities. Falls and shocks may breach integrity.
Please see the user manual on Pages 24, 74, and 75 for further information:
https://downloadcenter.samsung.com/content/UM/202109/20210929010214001/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf
Please see the user manual on Pages 24, 74 and 75 for further information:
https://downloadcenter.samsung.com/content/UM/202109/20210929010214001/WEA_R89X_R88X_R87X_R86X_EN_UM_071621_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144269794
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 7 months ago
by
Posted by:
Samsung