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 Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry &amp; Convection - Black
Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection - Black
Elevate the look of your kitchen with Samsung~s new Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
 

Can you tell me what is the best type of pots/pans to use? Do you have a link for cookware that work best with this range? I find conflicting information. Thank you.

Hi Merra.

Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection on what type of pots and pans can be used for this range. Regarding your concern, here are the details.

What your cookware is made of determines how evenly and quickly heat is transferred from the surface element to the pan bottom.

• ALUMINUM - Excellent heat conductor. Some types of food will cause the aluminum to darken. (Anodized aluminum cookware resists staining & pitting). If aluminum pans are slid across the ceramic cooktop, they may leave metal marks that resemble scratches. Remove these marks as soon as the cooktop cools down.

• COPPER - Excellent heat conductor but discolors easily. May leave metal marks on ceramic glass (to remove, see above.)

• STAINLESS STEEL - Slow heat conductor with uneven cooking results.
It's durable, easy to clean, and resists staining.

• CAST IRON - A poor conductor; retains heat very well. Cooks evenly once cooking temperature is reached. Not recommended for use on ceramic cooktops.

• ENAMELWARE - Heating characteristics will vary depending on the base material. Porcelain enamel coating must be smooth to avoid scratching ceramic cooktops.

• GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces because it may scratch the surface

Here is the link to your user manual to further assist you. Please go to page 27.

https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144269737

^Camille
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Watch4 Aluminum Smartwatch 44mm LTE - Silver - (2021)
Samsung - Galaxy Watch4 Aluminum Smartwatch 44mm LTE - Silver - (2021)
Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.
 

Does this include a wrist band or must that be purchased separately?

Hi Eddie,


Thank you for reaching out to us. I appreciate your interest regarding if the Galaxy Watch 4 comes with a wristband. Yes, it does come with a wristband in line with this.


You may visit our website under the "What's in the box" section for your reference:
https://www.samsung.com/us/watches/galaxy-watch4/buy/?modelCode=SM-R875UZSAXAA


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144269682

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 7 months ago
by
Posted by: 
Samsung
 
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
 

It seems that the ice-maker's capacity is low. Is there a way to increase the amount of ice it produces?

Hi BSWIP.

Thank you for reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator ice maker making less. Regarding this concern, although the ice maker can make 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. Also, I suggest you check this troubleshooting guide to assist you with the ice maker.

1. Shift ice forward in the bucket, or dispense it often.

2. Check the water pressure.

3. Check if your water filter needs replacing.

4. Resolve your water pressure issues before continuing.

5. Level the refrigerator.

6. Keep the doors closed.

7. Check if your refrigerator displays an error code.



Here is the link to further assist you. Please click on "Ice maker is making some ice, but not enough.

Ice maker is not working.

https://www.samsung.com/us/support/troubleshooting/TSG01001012/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144269538

^Camille
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab A7 Lite 8.7&quot; 32GB - Wi-Fi - Dark Gray
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
 

What is the cpu speed on the 32gb a7 lite

Hi Newman. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A7 Lite. The device has 3GB(RAM) for the 32GB variant. Here is the link for the specs comparison.

Galaxy Tab A7 Lite; "Compare"
https://www.samsung.com/us/tablets/tab-a7/compare/?device-1=galaxy-tab-a7&device-2=galaxy-tab-a7-lite&device-3=undefined

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144269432

Have a great day.

^Charles
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Samsung 7.5 Cu. Ft. 9-Cycle Electric Dryer: Make laundry day a breeze with this electric dryer. It's equipped with 9 cycles for a variety of fabrics and it handles large loads so you can save time.
 

WHAT IS THE WIDTH OF THIS DRYER

Greetings!

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White.

The width of the dryer is 27 inches (68.6 cm). I have included the user manual link below. Please click on the link and turn to page 39 for the complete specification of the dryer.

https://downloadcenter.samsung.com/content/UM/202005/20200515012338725/DV5000H_DC68-03381A-19_EN_CFR_MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144269286

Leo
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S21 5G 128GB (Unlocked)
Samsung - Galaxy S21 5G 128GB (Unlocked)
With Galaxy S21 5G, you have the ability to record in 8K. Which means your videos are double the resolution of 4K video. Or use the 64MP camera for still shots that come out clear whether it~s day or night. Single Take AI transcends the usual restrictions of photo and video editing to capture life~s greatest moments in one single take. Galaxy S21, made for the epic in every day.
 

Is this phone compatible with total wireless and can I get it hooked up at Best buy when I buy the phone

Hi Chip, Thank you for bringing this to our attention. I appreciate you taking the time to raise this inquiry regarding whether Samsung - Galaxy S21 5G(Unlocked) can be used with Total Wireless. Since the phone is an unlocked device, it can accommodate Total Wireless

Please note that your SIM card must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. Please refer to this link for more information:

https://www.samsung.com/us/mobile/phones/unlocked-by-samsung

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144269258

Have a great day.

^Charles
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab A7 10.4&quot; Wi-Fi 32GB - Gray
Samsung - Galaxy Tab A7 10.4" Wi-Fi 32GB - Gray
Galaxy Tab A7 combines the slim, lightweight design you need, with the immersive entertainment experience you crave.
 

dimensions and weight of this model

Hi Raokom!

Thank you for reaching out to us. We appreciate your interest in knowing the dimensions and weight of the Galaxy Tab A7. This tablet has 9.75 x 6.20 x 0.28 inches (dimensions) and is 476g in weight.

For more information about Galaxy Tab A7, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Size": https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-32gb-dark-gray-sm-t500nzaaxar/#specs.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144269255

Have a great day.

Melardo
4 years, 7 months ago
by
Posted by: 
Samsung
 
With room to hold three devices at once ~ a smartwatch and two phones, or a smartwatch, earbuds, and phone ~ you can power up your ecosystem all at once**. So when you~re done for the day, just put your devices down in one place to be ready for tomorrow.
 

I would like to know the overall dimensions of the pad, LxWxH, to see if if will fit will in my Kia Carnival 2022?

Hi There!


Thank you for reaching out and taking an interest in the dimensions for the wireless charger pad trio. The exact Dimensions (W x H x D) are 240 x 86 x 15.5 mm to answer your question.


You may visit our website under the 'Specs" section for your reference:
https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-pad-trio-black-ep-p6300tbegus/#specs


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144269215

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm BT - Black - (2021)
Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm BT - Black - (2021)
Your style. Your health. Look good and feel great with your smart, new companion, Samsung Galaxy Watch4 Classic. Make a stylish statement with an iconic silhouette and stainless-steel casing, while your watch keeps you in tune with your health and pushes you to go further. Make the most of every run with advanced coaching and oxygen-level monitoring~ that help you exercise smarter while increasing endurance. Leave your phone behind while staying connected ~ call, text and stream music,all from your wrist with LTE connectivity. Galaxy Watch4 Classic is health evolved. 1Accurate VO2 max reading requires running outdoors for at least 20 minutes with GPS on; consult user manual before use. ~The VO2 max software functions are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
 

Does this watch come with 2 different band sizes like a small medium band

Hi There,


Thank you for reaching out to us. I appreciate your inquiry about whether the Galaxy Watch 4 comes in different sizes. Yes, it does come in small and medium sizes to answer your question.


You may visit our website for more information:
https://www.samsung.com/us/watches/galaxy-watch4/buy/?modelCode=SM-R890NZKAXAA


Also, here's another link as there are lots of watch bands to choose from:
https://www.samsung.com/us/mobile/wearables/wearables-accessories/


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144269101

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Cook what you love. This over-the-range Samsung microwave lets you heat healthy food with the touch of a button. Plus, the powerful ventilation system keeps your kitchen air fresh and free of steam or fumes, and Eco Mode turns off the LED display when it~s not needed.
 

Is 30” required between the stove top and the cabinet top ?

Hello Lill,

Thank you for reaching out and letting us know your inquiry if 30" is required between the stovetop and cabinet top on this Samsung microwave. We understand that this information may be essential for you. We're here to help.

As per checking, at least a 30" measurement is required.

For reference, attached is a link to the installation guide, which you can check anytime.
https://downloadcenter.samsung.com/content/EM/202202/20220223181324341/SMH8165_XAA_DE68-03587A-12_EN_220120.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144269184

-Angelica
4 years, 7 months ago
by
Posted by: 
Samsung