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Samsung - 50" Class Q60A Series QLED 4K UHD Smart Tizen TV

Enter a world saturated with color and sharpened to refreshing clarity, all of it made possible through the power of Quantum Dot technology

I broke my remote and the new one says to turn on the Samsung manually before setting it up. The new remote says it is preprogrammed for Samsung. I don't see any controls to turn it on manually? Is there a hidden control panel?

Hi - So that we can better assist you with your question, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina

4 years, 5 months ago

Posted by:

Samsung

Samsung - 75" Class QN85A Neo QLED 4K UHD Smart Tizen TV (2021)

The QN85A upgrades your home entertainment experience with super charged 4K, an anti-glare screen, and an ultra-high contrast picture. These Advanced-Premium Samsung models feature a breakthrough matrix of Quantum Mini LEDs that focus light precisely where needed for breathtaking contrast. With the QN85A, our most advanced Samsung 4K TV processor powers Next-Gen Gaming capabilities, a new generation of apps, and sound that moves with the onscreen action. And with HDR10+, colors are adjusted scene-by-scene to enhance what you watch.

I have purchased (from Best Buy) a new Samsung TV (model QN75QN85AAFXZA) which will be delivered on March 1 .......Plus I purchased the Total Tech Program. My question is: what is the Manufacturer's (Samsung) warranty for this TV ?

Califdug - The QN85A comes with a 1 Year Parts and Labor Manufacturer's Warranty. ^Gina

4 years, 5 months ago

Posted by:

Samsung

Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - White

Elevate the look of your kitchen with Samsung~s new Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.

there is no clock or time button on this range how do we set the correct time? Appreciate your help

Hello JB3,

Thank you for reaching out. We appreciate you taking the time in raising your concern about how to set the correct time on your Electric Range. We would like to help you with how to set the clock on your range.

To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00089342/ to guide you on the issue.

You can also visit the user's manual on this link https://downloadcenter.samsung.com/content/UM/202104/20210408122626971/NE63A6111_AA-01_EN-MES-CFR.pdf and go to page 28.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144197088.

-Noraina

4 years, 5 months ago

Posted by:

Samsung

Samsung - Galaxy S22 Ultra 512GB - Burgundy (Verizon)

The power of our fastest chip ever, long lasting battery, and sophisticated AI enables revolutionary night-time video that~s as clear-as-day. And, for the first time, S Pen with its increased super-powers has been embedded in Galaxy S22 Ultra~s beautifully sleek design. Today, Galaxy S22 Ultra sets an epic standard of smartphone experience.

Does the Samsung 22 Ultra comes with the S-Pen?

Hi SPen!

Thank you for reaching out to us. We appreciate your time taking an interest in knowing if Galaxy S22 Ultra comes with S Pen. Yes, S Pen comes with the Galaxy S22 Ultra.

You may visit our website under the "What's in the box" section: https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UDRFVZW.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144196680

Have a great day.

Melardo

4 years, 5 months ago

Posted by:

Samsung

Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black

Does the S22 Ultra support Dual sim cards?

Hi MK,

Thank you for reaching out. We appreciate your time in taking interest to know if our Galaxy S21 Ultra has a dual sim card option. To answer your question, it supports dual sim cards.

Reference Number: 1144196662

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 5 months ago

Posted by:

Samsung

Samsung - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite

Take your everyday experiences to the next level with the phone that's designed to fuel the passions of every fan. Whether you're a gaming guru, social star or fashionista, Samsung Galaxy S21 FE 5G is jam-packed with features that help you get more out of whatever you're into, including an All-Day Intelligent Battery, a powerful processor, a smooth and strong display, a triple-lens camera and more. Plus, choose from four colors for a stylish look that will set off your fan vibe.

Does this work with US Cellular?

Hi Mike!

Thank you for reaching out to us. We appreciate your time taking an interest in knowing if Galaxy S21 FE 5G works with US Cellular. Yes, this will work on multiple networks in your area since it is an unlocked phone.

You may visit our website for the information on the unlocked phone under the "FAQs" section: https://www.samsung.com/us/smartphones/galaxy-s21-fe-5g/buy/galaxy-s21-fe-5g-128gb-unlocked-sm-g990uzadxaa/?modelCode=SM-G990ULVDXAA.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144196611

Have a great day.

Melardo

4 years, 5 months ago

Posted by:

Samsung

Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom White

When trading in a phone, is the trade in value an instant rebate off the purchase of the new phone?

Yes, but the trade-in value is determined by the model and the device you will trade-in condition. ^Charles

4 years, 5 months ago

Posted by:

Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI Smart Dial - White

Samsung~s new Smart Dial Front Load washer uses AI power to learn and recommend your favorite wash cycles and displays them first for quick access in a simplified, easy to use control panel. It has a large 4.5 cu. ft. capacity and with Super Speed Wash, you can wash a full load of laundry in just 28 minutes without sacrificing cleaning performance.

Does this washer come with auto dispense?

Hi Sassy,

Thank you for reaching out regarding your 4.5 cu. ft. Large Capacity Smart Dial Front Load Washer with SuperSpeed Wash if this using an auto dispense. Regarding your concern, this washer does not have any auto dispense. I recommend you check your user manual. Please go to pages 31 to 33

https://downloadcenter.samsung.com/content/UM/202107/20210721111728085/WF6400-MD_DC68-04006Z-00_EN_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144196539

^Camille

4 years, 5 months ago

Posted by:

Samsung

Samsung - Galaxy S22 Ultra Screen Protector - Clear

Enjoy a satisfying touchscreen experience featured by excellent compatibility with your Galaxy S22 Ultra's on-screen fingerprint sensor.

Is this product tempered glass?

Hi Earl,

Thank you for this question. I appreciate you reaching out regarding if this screen protector is tempered glass or not. Unfortunately, it is a Screen Protector Film.

Reference Number: 1144196544

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 5 months ago

Posted by:

Samsung

Samsung - Galaxy Tab A8 10.5" 32GB - Wi-Fi - Gray

Bring home Galaxy Tab A8, the awesomely entertaining tablet enhanced by the Galaxy ecosystem experience.

Can this tablet connect to my cellular plan?

Hi LB!

Thank you for reaching out to us. We appreciate your time taking an interest in knowing if Galaxy Tab A8 can connect to your cellular plan. We apologize; Galaxy Tab A8 is "Wi-Fi" compatible only, which will not connect to your cellular plan.

You may visit our website for more information about connectivity under "Compare the Models" and look for "Network Connectivity":https://www.samsung.com/us/mobile/tablets/buy/?modelCode=SM-X200NZAAXAR.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144196434

Have a great day.

Melardo

4 years, 5 months ago

Posted by:

Samsung