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Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel

Samsung's 27 cu. ft. large capacity 3-door French door refrigerator is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The clean lines and modern form blend beautifully into your kitchen, while the fingerprint-resistant finish withstands everyday smudges.

Why are the horizontal handles for some French Door Samsung refrigerators loose and appear funky? Can they be tightened?

Hi PJ123,

I appreciate you reaching out regarding your Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser door handle. Regarding your concern, the door can be tightened.

I also have your user manual for additional help in tightening the door. Please go to 28.

https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144191133

^Camille

4 years, 5 months ago

Posted by:

Samsung

Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.

See all Q&A for this product

Can you turnoff the rotating table so if does not spin while in use ? Thank you,

Hi RoxD,

Thank you for showing interest to know more about our microwave. Some models have a function to turn off the turntable and on the specific model that you have, it is not an option cause it doesn't have that function.

To know more about your microwave please click on this link.
https://www.samsung.com/us/support/downloads/?model=N0021293&modelCode=ME16A4021AS/AA

Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Stay safe,

Reference Ticket Number: 1144190824

^Mila

4 years, 5 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.

See all Q&A for this product

Is flex zone a freezer and refrigerator on model rf28r201

Hello,

I appreciate you reaching out regarding your Samsung - 28 cu. ft. 4-Door French Door Refrigerator with FlexZone™ Drawer if the flex zone is a freezer and refrigerator. Regarding your concern, the temperature of the refrigerator will switch to the freezer.

Here is the link to help you

I recommend you check this video for further details.

Customize the FlexZone on Your Family Hub Refrigerator | Samsung US

https://www.youtube.com/watch?v=Ih9-sBfdkBo

I also have your user manual for additional help in checking the FlexZone Please go to 40

https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144190730

^Camille

4 years, 5 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo, No-Preheat Air Fry & Griddle - Stainless Steel

Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

HI I tried to use my air fryer, but I can't get it to work. I hit air fry button it flashes but the turns off .so I can't set oven temp. What am I doing wrong?

Hi Ann,

Thank you for showing your interest to know more about our gas range. And it's sad you can't set up oven temperature on it. The display on your oven is intended to light up only the functions you need at any particular moment. If there seems to be an error on the display, such as incomplete digits, then cycling the power may reset the panel and get it working again.

This link will guide you regarding the steps you can follow regarding your concern.
https://www.samsung.com/us/support/troubleshooting/TSG01001952/

Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864

Stay safe,

Reference Ticket Number: 1144189289

^Mila

4 years, 5 months ago

Posted by:

Samsung

Samsung - Galaxy S22 Ultra 512GB (Unlocked) - Phantom Black

The power of our fastest chip ever, long lasting battery, and sophisticated AI enables revolutionary night-time video that~s as clear-as-day. And, for the first time, S Pen with its increased super-powers has been embedded in Galaxy S22 Ultra~s beautifully sleek design. Today, Galaxy S22 Ultra sets an epic standard of smartphone experience.

What is the amount for the trade in of a S21 ultra i bought 2 month ago ?

Hi, if you are looking into trading in your Galaxy S21 Ultra for the new Galaxy S22 Ultra 512GB, That will be around $700 off from the original price. Please follow the link for you to the how it is computed. Again we would like to thank you for showing your interest in our newest flagship device.

On the right-hand side, please pick your device to trade-in
https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UZKNXAA

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144189296

Have a great day.

^Charles

4 years, 5 months ago

Posted by:

Samsung

Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless Steel

Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.

I feel as though the large freezer drawer on my unit is not rolling out fully. The right side feels like it wants to continue rolling out when the left side stops. What are the dimensions of the fully opened freezer for reference?

Hi Megan,

Thank you for reaching out. We apologize for the inconvenience of having a problem when it comes to pulling and pushing the freezer drawer.

To answer your question about the dimension of the fully opened freezer, it is 51 1/8.

You can check it on this link: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/08032021/RF28T5021SR_V4.pdf.

For further assistance, you may contact us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for choosing Samsung, and have a great day!

Ticket number: 1144189276

^Rainly

4 years, 5 months ago

Posted by:

Samsung

Samsung - BESPOKE 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Customizable Panel Colors - Navy Glass

Extra-large capacity Smart 4-Door Flex refrigerator with customizable door panels available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice Bites.

Is smart hub an addon option?

Hi Sunny,

Thank you for showing your interest to know more about our refrigerator. SmartThings hub is not an add-on option, it is one of the features and benefits of getting this refrigerator. Once it's set up, the SmartThings hub will instantly connect to different sensors, locks, light switches, outlets, thermostats, and other compatible devices in your home.

This link will guide you regarding the steps you can follow in setting up your SmartThings hub.
https://www.samsung.com/us/support/answer/ANS00048957/

Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Stay safe,

Reference Ticket Number: 1144189137

^Mila

4 years, 5 months ago

Posted by:

Samsung

Samsung - Galaxy S22 Ultra 1TB (Unlocked) - Phantom Black

Does it come with a charger ?

Hi Alana, thank you for the Galaxy S22 Ultra 1TB question, and we appreciate your interest in our flagship device. The package comes with;

1. Smart Phone
2. S Pen
3. Data Cable
4. Ejection Pin

You can also check the link; under the "What's in the Box" section. https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UZKNXAA

Set up your Galaxy Watch4 and use its new features
https://www.samsung.com/us/support/answer/ANS00089162/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144188783

Have a great day.

^Charles

4 years, 5 months ago

Posted by:

Samsung

Samsung - Jetbot Mop - White

Sit back, relax and let the Samsung Jet Mop automatically clean your floors. Samsung~s Jet Mop automatically cleans all type of floors, like tile, vinyl, laminate or hardwood. This robotic mop features dual spinning fiber pads that easily and quickly remove dust and dirt. Now, you can simply take it easy as the intelligent Jet Mop does the hard work for you.

where can I buy pads?

Hello dc1964,

Thank you for reaching out. I understand you want to know where you can buy pads for your Jetbot Mop. We are here to help you.

To help you with this, I am providing this link https://www.samsung.com/us/home-appliances/home-appliances-accessories/vacuums/samsung-jet-stick-spinning-sweeper-microfiber-pads-4-pack-vca-spw90-xaa/ where you can buy the pads.

Another link that you may find useful is this one https://www.samsung.com/us/support/answer/ANS00086882/. This link has a step by step instructions on how to clean your Jetbot Mop.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144189030.

-Noraina

4 years, 5 months ago

Posted by:

Samsung

Samsung - 36 inches - Externally Vented & Recirculating - Wall Range Hood - Black Stainless Steel

The Samsung range hood keeps the kitchen air fresh. The powerful ventilation circulates air to remove odors quickly while LED lights illuminate the cooktop, providing brightness and energy efficiency.

What would be the maximum height above the stovetop that this could be installed? My existing fan is 30" above stovetop and is another 30" to the ceiling. I was wondering if I can install this fan 2" higher to reach the ceiling without an extension?

Hi MikeB,

I appreciate you reaching out regarding your Samsung - 36" Convertible Range Hood - Black stainless steel dimension. Regarding your concern here is the dimension of the range hood.

Product Dimensions & Weight (WxHxD) Outside (Max) Hood Dimensions:
36" x 283 /8" x 1911/16"

I recommend you check this link for further details.

https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/pdf/NK36R5000W_V3.pdf

I also have your user manual for additional help in checking the installation of the hood range. Please go to pages 6 to 8

https://downloadcenter.samsung.com/content/UM/201906/20190626102548332/NK30R5000WS_AA_EN-FR-ES.pdf
Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144188679

^Camille

4 years, 5 months ago

Posted by:

Samsung