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Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White
Samsung's top-load washer has a large 5.0 cu ft. capacity to help you fit more in every load and cut down on laundry time, leaving more time for you. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch-free.
How to operate the Auto Dispense System? The instruction manual says "hold down a button for 3 seconds." I have tried holding every spot I see for minutes & Nothing! Where do you start? On the top display panel or the detergent dispenser drawer? Broken?
Hello Diane,
Thank you for reaching out. We appreciate you taking the time to raise your question about the auto dispense on your washer. I do apologize if you're having an issue operating it. We would like to help you through this experience.
As per checking, your washer does not have an auto dispense system. This system is only applicable to some washers.
To answer your question on how to use the auto dispenser, you can check on the link https://www.samsung.com/us/support/answer/ANS00088882/.
Another link that you can check is this one https://www.samsung.com/us/support/troubleshooting/TSG01211507/. This link is about "Auto dispense refill message on Samsung washer".
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144188669.
-Noraina
Thank you for reaching out. We appreciate you taking the time to raise your question about the auto dispense on your washer. I do apologize if you're having an issue operating it. We would like to help you through this experience.
As per checking, your washer does not have an auto dispense system. This system is only applicable to some washers.
To answer your question on how to use the auto dispenser, you can check on the link https://www.samsung.com/us/support/answer/ANS00088882/.
Another link that you can check is this one https://www.samsung.com/us/support/troubleshooting/TSG01211507/. This link is about "Auto dispense refill message on Samsung washer".
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144188669.
-Noraina
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry - White
Advanced features such as Steam Sanitize+ eliminate 99.9% of germs and bacteria**, while Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes, and Smart Care allows for easy troubleshooting from the convenience of your smartphone.* Bring inspiration to your laundry room with beautiful designer colors.
What is the difference about this model and the DVE45T6000W (SKU:6415796) one?
Hello PT,
Thank you for reaching out and letting us know your inquiry about the difference between the Samsung dryer with model number DVE45R6100W/A3 from DVE45T6000W (SKU:6415796). We understand that this is essential for you so you can choose which is the best one based on your needs in case you decide to purchase. We're here to help.
As per checking, the main difference between these two dryers is the Steam Drying Cycles. The Samsung dryer with model code DVE45R6100W/A3 has this feature, while the other one doesn't.
For reference, here's the link for the full specifications of each of the Samsung dryers, which you can check anytime.
DVE45R6100W/A3: https://www.samsung.com/us/home-appliances/dryers/electric/dv6100-7-5-cu--ft--electric-dryer-with-steam-sanitize--dve45r6100w-a3/#specs
DVE45T6000W: https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144188613
-Angelica
Thank you for reaching out and letting us know your inquiry about the difference between the Samsung dryer with model number DVE45R6100W/A3 from DVE45T6000W (SKU:6415796). We understand that this is essential for you so you can choose which is the best one based on your needs in case you decide to purchase. We're here to help.
As per checking, the main difference between these two dryers is the Steam Drying Cycles. The Samsung dryer with model code DVE45R6100W/A3 has this feature, while the other one doesn't.
For reference, here's the link for the full specifications of each of the Samsung dryers, which you can check anytime.
DVE45R6100W/A3: https://www.samsung.com/us/home-appliances/dryers/electric/dv6100-7-5-cu--ft--electric-dryer-with-steam-sanitize--dve45r6100w-a3/#specs
DVE45T6000W: https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t6000w-a3/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144188613
-Angelica
4 years, 5 months ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
I noticed the freezer door only has two shelves but has holders for 3 shelves. Why is it ? And were can I buy the one that goes in the bottom?
Hi Mel,
I appreciate you reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side freezer door bins. Regarding your concern, there are only 2 bins for the freezer door.
I recommend you check this link for further details.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/27-4-cu-ft-side-by-side-refrigerator-with-large-capacity-in-stainless-steel-rs27t5200sr-aa/#specs
I also have your user manual for additional help in checking the freezer door. Please go to page 15.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144188483
^Camille
I appreciate you reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side freezer door bins. Regarding your concern, there are only 2 bins for the freezer door.
I recommend you check this link for further details.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/27-4-cu-ft-side-by-side-refrigerator-with-large-capacity-in-stainless-steel-rs27t5200sr-aa/#specs
I also have your user manual for additional help in checking the freezer door. Please go to page 15.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144188483
^Camille
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless steel
The Samsung dishwasher features digital touch controls that make it easy to select functions with a gentle touch. The upper rack is height adjustable so that it can easily accommodate dishes of various shapes and sizes. The interior door is made of stainless steel that's more durable and hygienic.
What is the dimensions with door fully opened?
Hello Diane,
Thank you for reaching out. I understand you want to know the dimension of the dishwasher with the door fully opened. We would love to like to help you with that.
As per checking, the depth is 24 5/8" and the width is 23 3/4".
To help you with this, I am providing this link https://downloadcenter.samsung.com/content/EM/202104/20210402143005806/DD81-02158B-01_Install_DW80R2031U.pdf and go to page 5 for the product dimension.
Also, you can check on this link https://image-us.samsung.com/SamsungUS/home/home-appliances/dishwasher/11042020/DW80R2031_V5.pdf for more information about the features and the dimensions of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144188453.
-Noraina
Thank you for reaching out. I understand you want to know the dimension of the dishwasher with the door fully opened. We would love to like to help you with that.
As per checking, the depth is 24 5/8" and the width is 23 3/4".
To help you with this, I am providing this link https://downloadcenter.samsung.com/content/EM/202104/20210402143005806/DD81-02158B-01_Install_DW80R2031U.pdf and go to page 5 for the product dimension.
Also, you can check on this link https://image-us.samsung.com/SamsungUS/home/home-appliances/dishwasher/11042020/DW80R2031_V5.pdf for more information about the features and the dimensions of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144188453.
-Noraina
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 55" Class The Terrace Series QLED Outdoor Partial Sun 4K UHD Smart Tizen TV (2018)
The Terrace outdoor TV was designed to look incredibly vivid and bright, especially in daylight. This slim QLED television is IP55 rated to protect against dust and rain. The anti glare screen and intuitive Smart TV capabilities make it a must have TV.
Can you use any sound bar with this TV or does it have to be the Samsung Terrace Sound bar?
Hi TaraSH! The Terrace TV features HDMI and Optical ports, as well as Bluetooth and Wi-Fi connectivity; you can utilize any of these connection types to connect any soundbar you would like. ^Gina
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - BESPOKE Cube Air Purifier - Forest Green
Design meets function with the BESPOKE Cube Air Purification System by Samsung. This visually appealing, virtually silent Air Purification System traps large dust particles, helps remove unpleasant odors, and captures ultrafine dust, providing clean air for your home.
Anyone know if these are stackable like previous model?
Hi QuestionJoe,
Thank you for reaching out and we hope that you are in good health. Good question regarding the air purifier. We highly recommend that we don't stack appliances for safety reasons.
Please click on the link below for the user manual for more details. Please turn to pages 4 - 7.
https://downloadcenter.samsung.com/content/UM/202110/20211026110629912/DB68-11173A-00_IB_ACR_AX9500A_Small_PET_AA_EN_210722-D11.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144188309
Leo
Thank you for reaching out and we hope that you are in good health. Good question regarding the air purifier. We highly recommend that we don't stack appliances for safety reasons.
Please click on the link below for the user manual for more details. Please turn to pages 4 - 7.
https://downloadcenter.samsung.com/content/UM/202110/20211026110629912/DB68-11173A-00_IB_ACR_AX9500A_Small_PET_AA_EN_210722-D11.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144188309
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 85" Class The Frame Series LED 4K UHD Smart Tizen TV
Artwork, television, movies, and memories - The Frame TV showcases it all on a beautiful QLED screen. Every piece of content is displayed in stunning 4K resolution and accented by a customizable, stylish bezel that seamlessly compliments your home~s d~cor.
Hello, Is this TV dual power? 110-220V? Thanks
Hi there - This Samsung TV model is intended for use in the U.S. and will only support 120V. ^Gina
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 5.9 cu. ft. Freestanding Electric Range with Self-Cleaning - Stainless Steel
The Samsung freestanding range with a large 5.9 cu. ft. capacity oven can easily accommodate a big roast, multiple casserole dishes, or two racks of cookies. It also has a powerful and flexible cooktop with five heating elements, including two dual elements, to provide an element that accommodates multiple pan sizes, whether you're boiling water, melting chocolate, or simmering sauce. The self-cleaning setting has 3 different options, depending on your cleaning needs.
What temperature does the range heat up too during self cleaning process
Hi don,
Thank you for reaching out to us regarding your Samsung product. We are happy to receive your question about your Samsung electric range self-clean temperature. Great news, we were able to confirm the temperature during the self-clean cycle, it's between 350°F (2 hrs.) to 550°F (5 hrs.).
Please see the link below for reference: User manual page 28, under Minimum and maximum settings.
https://downloadcenter.samsung.com/content/UM/202002/20200210164110180/NE59M4310_AA_DG68-00881A-03_EN-MES-CFR.pdf
I highly recommend checking this link on how to use the self-clean cycle:
https://www.samsung.com/us/support/answer/ANS00049011/
You may check the link to the full list of specifications:
https://www.samsung.com/us/home-appliances/ranges/electric/5-9-cu-ft-freestanding-electric-range-in-stainless-steel-ne59t4311ss-aa/#specs
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144188225
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for reaching out to us regarding your Samsung product. We are happy to receive your question about your Samsung electric range self-clean temperature. Great news, we were able to confirm the temperature during the self-clean cycle, it's between 350°F (2 hrs.) to 550°F (5 hrs.).
Please see the link below for reference: User manual page 28, under Minimum and maximum settings.
https://downloadcenter.samsung.com/content/UM/202002/20200210164110180/NE59M4310_AA_DG68-00881A-03_EN-MES-CFR.pdf
I highly recommend checking this link on how to use the self-clean cycle:
https://www.samsung.com/us/support/answer/ANS00049011/
You may check the link to the full list of specifications:
https://www.samsung.com/us/home-appliances/ranges/electric/5-9-cu-ft-freestanding-electric-range-in-stainless-steel-ne59t4311ss-aa/#specs
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144188225
Thank you for choosing Samsung. Have a great day.
-Trisha-
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - HW-A550 2.1ch Sound bar with Dolby 5.1 - Black
Elevate your experience with virtual 3D surround sound.
Will HW-A550 2.1 Sound bar with Dolby 5.1 work on AU8000 Samsung TV
Hi Benji! Yes, the HW-A550 can connect to the AU8000 Crystal UHD TV using the included digital optical audio cable, an HDMI cable (purchased separate), or via Bluetooth wireless audio technology. For the optimal audio and user experience, we recommend using HDMI ARC or digital optical audio when available.
^Tim
^Tim
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Champagne
This 27" wide pedestal will allow you to lift your Samsung front-load washer or dryer by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.
Can you put both the washer and dryer on top of one drawer?
Greetings!
Thank you for reaching out and we hope you are in good health. This is a great question and one that needs to be answered. The Pedestal with Storage Drawer was designed to carry or withstand one appliance at a time.
We recommend that you have 2 Pedestal with Storage Drawer, one for the washer and the other for the dryer which you can have side by side.
I have included the link for the user manual. Please click on the link to learn more about the accessory.
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144188131
Leo
Thank you for reaching out and we hope you are in good health. This is a great question and one that needs to be answered. The Pedestal with Storage Drawer was designed to carry or withstand one appliance at a time.
We recommend that you have 2 Pedestal with Storage Drawer, one for the washer and the other for the dryer which you can have side by side.
I have included the link for the user manual. Please click on the link to learn more about the accessory.
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144188131
Leo
4 years, 5 months ago
by
Posted by:
Samsung