Samsung
 
 
Samsung's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    74785
  • Helpfulness Votes
    37,937
  • First Answer
    April 24, 2013
  • Last Answer
    October 12, 2026
  • Featured Answers
    0
  • Best Answers
    3941
 
 
Samsung's Reviews
 
Samsung has not submitted any reviews.
 
Samsung's Questions
 
Samsung has not submitted any questions.
 
Samsung's Answers
<<prev 1 ... 3993 3994 3995 3996 3997 ... 7479 next>>
 
 Samsung - StormWash 24&quot; Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel
Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel
The heavy-duty StormWash dishwasher is beautifully designed with a flat handle and has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of virtually silent washes for a quieter kitchen at 42dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity. Premium ball-bearing racks assure smooth back and forth rack movement.
 

I have a Samsung dishwasher..hate i..constantly smells..2 years old..tried everything people on Google did to try to solve it..couldn't..don't really want to buy another but have fridge and stove I haveto match..does anyone have an odor problem with dishw

Hi Jfryan,

Thank you for reaching out and we hope you are in good health. We are saddened to know that you are experiencing an odious smell coming from your dishwasher. Having a dishwasher that smells isn't the experience we want for our customers.

Please click on the link below to resolve your concern with the dishwasher.

https://www.samsung.com/us/support/troubleshooting/TSG01001923/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144256342

Leo
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection &amp; Wi-Fi, Fingerprint Resistant - Black Stainless Steel
Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
The Samsung Front Control Slide-In Gas Range with Convection is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family faster.
 

can the grates be put in the dishwasher?

Hi ruthie.

Thank you for reaching out regarding your Samsung 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant if grates can be put on the dishwasher. Regarding your concern based on the user manual, we should clean the grates.

Turn off all surface burners and make sure they have all cooled down.

1. Remove the center burner griddle(C)
following both sides grates. (L/R)

2. Remove the burner caps from the burner
heads.

3. Remove the burner heads from the
valve manifolds to reveal the starter
electrodes.

4. Clean all removable grates, griddle, and
burner components in warm, soapy
water. Do not use steel wool pads or
abrasive cleaners.

5. Rinse and dry grates, griddle, and burner
components thoroughly

6. Return the burner heads to their
positions on top of the manifold valves.
Make sure a starter electrode is inserted
through the hole in each burner head.

7. Return the burner caps to their positions
on top of the burner heads. To ensure
proper and safe operation, make sure the
burner caps lie flat on top of the burner
heads.

8. Reinstall the burner grates and griddle in
their respective positions.

9. Turn on each burner and check if it
operates properly. After verifying that a
burner operates normally, turn it off.

I will be sharing the user manual for further assistance. Please go to page 36-37.

https://downloadcenter.samsung.com/content/UM/202103/20210308174944985/NX60T8311SS_AA_DG68-01222A-05_EN.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144256268

^Camille
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry &amp; Wi-Fi, Fingerprint Resistant - Stainless Steel
Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
 

Does this oven have a broiler and if so, where is it located? Are the grates of the stove dishwasher safe?

Hi Ivy,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung dishwashers, specifically Samsung - 6.0 Cu.Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless steel.
The broiler is located inside the oven in the top part. I have included the user manual for the range. Please click on the link and turn to page 14 for the range layout.

When cleaning the range, it is highly recommended to clean the grates in warm, soapy water and to not use steel-wool pads or abrasive cleaners. We highly recommend not to put the grates and racks in the dishwasher. Please click on the link below and turn to page 39 and 41.

https://downloadcenter.samsung.com/content/UM/202112/20211214152130274/NX60T8711SS_AA_DG68-01220A-07_EN-MES-CFR_211207.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144256185

Leo
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
Samsung French door refrigerator: Organize your favorite fresh and frozen foods in this French door refrigerator, which offers a CoolSelect pantry with separate temperature controls to ensure customizable storage. LED lighting in the fresh-food and freezer sections helps you quickly find what you need.
 

How wide is refrigerator. I need a 33 in wide black stainless steel refrigerator

Hello,

Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about the width of this Samsung refrigerator. We understand that it is essential for you to know. We're here to help.

As per checking, the width is 35 3/4" (909 mm).

You may also refer to the user manual for additional information about the product, including its total measurements. See page 8.
https://downloadcenter.samsung.com/content/UM/201904/20190418151648884/DA68-02601A-16_181008.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144256093

-Angelica
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab S7 FE - 12.4&quot; 128GB - Wi-Fi - with S-Pen - Mystic Black
Samsung - Galaxy Tab S7 FE - 12.4" 128GB - Wi-Fi - with S-Pen - Mystic Black
Strike a perfect balance between study time and play time with Samsung Galaxy Tab S7 FE, the tablet designed to bring your projects to life.
 

Can I use plugin ear phone with this tablet

Hi Keel,


Thank you for reaching out to us. I appreciate you raising your inquiry about whether the Galaxy Tab S7 FE can be plugged into an earphone. To answer your question, it does have an audio port.


Please see the user manual on Page 5 for more information:
https://downloadcenter.samsung.com/content/UM/202106/20210623052908493/SAM_T730_T738_EN_UM_R_11.0_060821_FINAL_AC.pdf


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144256035

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 24&quot; Front Control Built-In Stainless Steel Tub Dishwasher, ADA Compliant, 52 dBA - Stainless Steel
Samsung - 24" Front Control Built-In Stainless Steel Tub Dishwasher, ADA Compliant, 52 dBA - Stainless Steel
The Samsung 52dBA ADA compliant dishwasher features digital touch controls, which make it easy to select functions with a gentle touch. The upper rack is height adjustable, so that it can easily accommodate dishes of various shapes and sizes. The advanced wash system provides a heavy-duty wash to get pots and pans clean. The interior door is made from stainless steel that's durable.
 

There is a plug in the back of the dishwasher. Can it be hard-wired?

Hi Jess,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung dishwashers, specifically Samsung - Front Control Built-In Dishwasher with Stainless Steel Tub, Integrated Digital Touch Controls, 52dBA - Stainless steel.

The dishwasher comes with a power plug or cord attached. Do not modify the power plug of the dishwasher.

I have included the installation guide below. Please click on the link and turn to page 6 for power supply instructions.

https://downloadcenter.samsung.com/content/EM/202103/20210317135334298/20210311_DW60R2014_A5_IM_DD81-02707A-01_EN-CFR-MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144256009

Leo
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab S7 FE - 12.4&quot; 128GB - Wi-Fi - with S-Pen - Mystic Black
Samsung - Galaxy Tab S7 FE - 12.4" 128GB - Wi-Fi - with S-Pen - Mystic Black
Strike a perfect balance between study time and play time with Samsung Galaxy Tab S7 FE, the tablet designed to bring your projects to life.
 

Does the tablet have a sim slot

Hi Dorci,

Thank you for reaching out and raising your inquiry if the Galaxy Tab S7 FE comes with a SIM card slot. Yes, it does come with a SIM card tray to answer your question.


Please see the user manual on Page 6 for more information:
https://downloadcenter.samsung.com/content/UM/202106/20210623052908493/SAM_T730_T738_EN_UM_R_11.0_060821_FINAL_AC.pdf


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144255986

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 7 months ago
by
Posted by: 
Samsung
 
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
 

Can this unit do small “ emergency “ loads?

Hello.

Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Top-Load Washer with Vibration Reduction Technology+ if this can do an "emergency" load. Regarding your concern, yes, this can do quick loads.

I will be sharing the user manual for further assistance. Please go to page 36.

https://downloadcenter.samsung.com/content/UM/202101/20210125152754531/WA3200T_DC68-03850D-02_EN_CFR_MES_R.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144255971

^Camille
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel
Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel
The Samsung Grill Cooking Countertop Microwave makes preparing multiple dishes effortless with 1.1 cu. Ft. capacity. The grilling element allows you to enjoy crispy food in minutes. Additionally, the Ceramic Enamel interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple
 

is there a compatible trim kit for this microwave???

Hello twick,

Thank you for reaching out and letting us know your inquiry about a compatible trim kit with this Samsung microwave. We understand that this information may be essential for you. We're here to help.

There is no compatible trim kit with this Samsung microwave per checking.

Thank you, and stay safe!

Your Reference Ticket Number: 1144255953

-Angelica
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 24&quot; Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless steel
Samsung - 24" Top Control Built-In Hybrid Stainless Steel Tub Dishwasher with Adjustable Rack, 55dBA - Stainless steel
The Samsung dishwasher features digital touch controls that make it easy to select functions with a gentle touch. The upper rack is height adjustable so that it can easily accommodate dishes of various shapes and sizes. The interior door is made of stainless steel that's more durable and hygienic.
 

Does this dishwasher connect to an app on the phone?

Hi Rafik,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung dishwashers, specifically Samsung - 24" Top Control Built-In Dishwasher - Stainless steel.

This dishwasher does not have functions to connect to the SmartThings app. I have included the user manual link below for all the features of the dishwasher.

https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144255923

Leo
4 years, 7 months ago
by
Posted by: 
Samsung