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Samsung - 2.1-Channel Soundbar with Wireless Subwoofer and DOLBY AUDIO / DTS 2.0 - Black

Elevate your audio experience with high-quality optimized sound. The power of Samsung sound bar HW-A430/ZA makes surround soundbar comes to life with speakers that fire all around you.

I have a Bose sound bar & subwoofer that worked with my Sony Bravia TV replaced with a new Samsung 43”. It is connected through an optical cable and when the sound output is changed from TV speaker it shows Opticle but I can’t get any sound. Suggestions?

Hi! I’m sorry to see that you are having difficulties with the optical connection on your new Samsung Soundbar.
So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
^Tim

4 years, 6 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 21.5 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with 21.5" Touch-Screen Family Hub - Stainless Steel

Samsung's 22 cu. ft. counter-depth side-by-side Family Hub refrigerator is designed with a built-in look for a seamless fit. It offers smooth and streamlined exterior design features, beautiful flat doors, a minimal display dispenser, and easy-to-open recessed handles that blend beautifully into your cabinetry, adding function and style to your kitchen.

See all Q&A for this product

The right door is hitting the wall. Are the doors adjustable so they can lock in at 90 degrees without causing a dent when I open the fridge?

Hi,

Thank you for reaching out to us and we are glad that you are using Samsung products. We are happy to receive your question about the Samsung refrigerator if doors are adjustable. We apologize for the inconvenience about the door hitting the wall that causes dents. For this refrigerator we don't have any means to adjust the door, what we suggest is to use a refrigerator door protector (rubber) to avoid dents. We will surely notate this matter to improve our product in the future.

For future reference, you may click the link on how to maintain our refrigerator to avoid unnecessary repairs: See page 51-54
https://downloadcenter.samsung.com/content/UM/202001/20200128095509826/SBS_RS5300T_DA68-03958D-00_EN_MES_CFR_RS22T5561_AA.pdf
or
https://www.samsung.com/us/support/answer/ANS00079481/

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144168963

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 6 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 4 Elements 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking on your stove simple and fun.

See all Q&A for this product

What kind of plug does it have?

Greetings,

Thank you for reaching out regarding your Range plug. For the accessories of this Electric range, you can check it on this link: https://www.samsungparts.com/partslist.aspx?Catalog=Parts_and_Accessories&Category=NE63A6111SS%2fAA.

For further assistance, you may contact us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for choosing Samsung, and have a great day!
Ticket number: 1144168868

^Rainly

4 years, 6 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel

Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.

See all Q&A for this product

Does this model have a drinking water system built in? Thanks

Hello Jo,

Thank you for reaching out about your refrigerator. I understand you want to know if it has a built-in drinking water system. We would like to help with your inquiry.

As per checking, your refrigerator doesn't have a built-in drinking water system.

Please check on this link https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/28-cu-ft-smart-side-by-side-refrigerator-in-stainless-steel-rs28a500asr-aa/?redir=RS28A500ASR#specs for more information about your refrigerator. Just click "SPECS" to see all specifications of your product.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144168731.

- Noraina

4 years, 6 months ago

Posted by:

Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ - Platinum

Samsung's 4.5 cu. ft. capacity front-load washer with steam eliminates stains without the need to pretreat. Self Clean+ keeps your washer drum fresh and clean, while Smart Care allows easy troubleshooting from the convenience of your smartphone1. Bring inspiration to your laundry room with beautiful designer colors.

Does this washer have an interior light ?

Hi Mick,

Thank you for reaching out regarding an interior light on your washer. There's no interior light on this Front Load Washer.

Here is the specification of this washer: https://image-us.samsung.com/SamsungUS/home/home-appliances/washers/front-load/pd/wf45r6100ap-us/WF45R6100AP_Spec_Sheet_Final.pdf.

For further assistance, you may contact us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for choosing Samsung, and have a great day!
Ticket number: 1144168564

^Rainly

4 years, 6 months ago

Posted by:

Samsung

Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial & Air Fry - Stainless Steel

The Samsung Smart Slide-In Induction range with Flex Duo, Smart Dial and Air fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame technology giving the visual of gas cooking, with the precision of induction cooking.

The Samsung website says this range is 36 inches in depth but on here it says just under 29 inches. Please confirm the depth.

Hi JimmyJames,

Thank you for reaching out and we hope you are in good health. We are glad to answer your question regarding the depth of the range.

Product Height: 36 3/4 inches
Product Width: 29 15/16 inches
Product Depth: 28 11/16 inches

Please click on the link below for more clearance and dimensions and turn to page 2.

https://downloadcenter.samsung.com/content/EM/202103/20210302184716714/Install_NE63T8911_AA_DG68-01302A-01_EN-MES_210129b.pdf

I have included the manual for this range so you can review its features.

https://downloadcenter.samsung.com/content/UM/202107/20210716111329169/NE9000T_NE63T8951SS_AA-02_EN-MES-CFR_210702.pdf

Please feel free to get in touch with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144168552

Leo

4 years, 6 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel

Samsung's 22 cu. ft. side-by-side counter-depth refrigerator is beautifully designed with a built-in look for a seamless fit. It offers smooth and streamlined exterior design with elegant flat doors, a minimal display dispenser, and easy-to-open recessed handles that blend perfectly into your cabinetry, adding function and style to your kitchen.

See all Q&A for this product

What is the height with out hinges. Or... What is height for the back part of the refrigerator that goes under an upper cabinet.cabinet. I have 69 3/4 opening for the height.

Hello,

Thank you for reaching out and letting us know your inquiry about the Samsung refrigerator's height without hinges. We understand how important this matter is for you to ensure your fridge will fit. We're here to help.

For height without hinges, it is 68 5/8".

I've included a link for the product's full specifications, including its dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/22-cu-ft-counter-depth-side-by-side-refrigerator-in-stainless-steel-rs22t5201sr-aa/#specs

You may also refer to the link below for a guide to check. It includes all pertinent measurements and clearances.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdf/WillitFit_RS22T5201_V3.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144168500

-Angelica

4 years, 6 months ago

Posted by:

Samsung

Samsung - 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV

The QN85A upgrades your home entertainment experience with super charged 4K, an anti-glare screen, and an ultra-high contrast picture. These Advanced-Premium Samsung models feature a breakthrough matrix of Quantum Mini LEDs that focus light precisely where needed for breathtaking contrast. With the QN85A, our most advanced Samsung 4K TV processor powers Next-Gen Gaming capabilities, a new generation of apps, and sound that moves with the onscreen action. And with HDR10+, colors are adjusted scene-by-scene to enhance what you watch.

what stand options are available

Hi - The QN85A TV comes with a center stand. Should you choose not to utilize the included stand, please directly contact or visit your local Best Buy store for additional stand options. ^Gina

4 years, 6 months ago

Posted by:

Samsung

Samsung - 75" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)

Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.

Is there a remote difference between the 7000 and 8000 series

Hi Thomas! Yes, the TU7000 and AU8000 feature different remotes. The AU8000 features Samsung's Smart Remote with Voice, giving you access to Bixby, Google Assistant, or Amazon Alexa through the voice control button on the remote. You can use this voice assistant to control the TV or access wide range of other voice commands. The TU7000 features a standard style remote without access to voice capabilities.
^Tim

4 years, 6 months ago

Posted by:

Samsung

Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)

Does this work with Amazon Fire TV?

Hi kdoggin! The AU8000 features 3 HDMI ports for connecting to external devices such as an Amazon Fire device or Roku Streaming solution. Alternatively, you can utilize the built in App Store to access a wide range of streaming apps without the need for an external device.
^Tim

4 years, 6 months ago

Posted by:

Samsung