Samsung
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- Answer Count73566
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- First AnswerApril 24, 2013
- Last AnswerAugust 11, 2026
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Samsung - 75" Class Q70A Series QLED 4K UHD Smart Tizen TV (2021)
As intelligent as it is beautiful. A Smart TV interface learns the content you like and makes suggestions based on what you watch.
Does the Samsung 75 inch model Q70a allow you to install the stand underneath while the TV is still in the box upright like several other large Samsung TV models or does it require you to remove the TV from the box and lay it flat to install the stand?
Hi Curious - After removing the top portion of the Q70A TV's shipping box, the bottom part of the packaging features instructions on how to properly dismantle and unfold the remainder of the box to install the TV's stand. Should you need assistance, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 65" Class QN90A Neo QLED 4K UHD Smart Tizen TV (2021)
The QN90A is the finest of the Samsung 4K TV lineup. This series features Quantum HDR 32X which delivers spectacularly vibrant, bright, and vivid colors. Using a precise array of Quantum Mini LEDs, our game-changing Quantum Matrix Technology creates impeccable contrast so you can see intense picture detail. Object Tracking Sound+ follows the action as it happens on-screen to deliver a highly immersive experience. Plus, with the Ultra Viewing Angle and anti-glare screen technology, every seat is now the best seat.
Does it come preloaded with the xfinity app if not what do i have to do to load it and how much will it cost
Hal - The Xfinity app can be downloaded directly from the QN90A TV's built-in App Store. While the app itself is free of charge, the cost will depend on the service package you have with your provider, as you will need to log in to your Xfinity account after installing the app. ^Gina
4 years, 6 months ago
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Posted by:
Samsung
Samsung - 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV
The QN85A upgrades your home entertainment experience with super charged 4K, an anti-glare screen, and an ultra-high contrast picture. These Advanced-Premium Samsung models feature a breakthrough matrix of Quantum Mini LEDs that focus light precisely where needed for breathtaking contrast. With the QN85A, our most advanced Samsung 4K TV processor powers Next-Gen Gaming capabilities, a new generation of apps, and sound that moves with the onscreen action. And with HDR10+, colors are adjusted scene-by-scene to enhance what you watch.
Does this tv come with alexa
Hi - The QN85A TV features built-in Amazon Alexa, Google Assistant and Bixby voice assistants. ^Gina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV
The QN85A upgrades your home entertainment experience with super charged 4K, an anti-glare screen, and an ultra-high contrast picture. These Advanced-Premium Samsung models feature a breakthrough matrix of Quantum Mini LEDs that focus light precisely where needed for breathtaking contrast. With the QN85A, our most advanced Samsung 4K TV processor powers Next-Gen Gaming capabilities, a new generation of apps, and sound that moves with the onscreen action. And with HDR10+, colors are adjusted scene-by-scene to enhance what you watch.
Is this Ethernet connection 100Mb or 1 Gig ?
Luke - All Samsung TVs support 10/100 Mbps LAN connectivity. ^Gina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV
The QN85A upgrades your home entertainment experience with super charged 4K, an anti-glare screen, and an ultra-high contrast picture. These Advanced-Premium Samsung models feature a breakthrough matrix of Quantum Mini LEDs that focus light precisely where needed for breathtaking contrast. With the QN85A, our most advanced Samsung 4K TV processor powers Next-Gen Gaming capabilities, a new generation of apps, and sound that moves with the onscreen action. And with HDR10+, colors are adjusted scene-by-scene to enhance what you watch.
I'm trying to DVR the Winter Olympics figure skating programs, but Hulu lumps multiple programs for multiple sports in 8 hour segments. How do you fast forward DVRd programs to get to the ones I want to watch?
Kathie87124 - If you are trying to DVR programs via Hulu, we recommend directly contacting Hulu for further assistance. ^Gina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
Samsung~s new 5.0 cu. ft. Extra-Large Capacity Front Load Washer helps you fit more in every load and cut down on laundry time, leaving more time for you. Also, with Super Speed Wash, you can wash a full load of laundry in just 30 minutes without sacrificing cleaning performance.
Does this pair come with a stacking kit or does it need to be purchased separately?
Hello LakeWorthLady,
Thank you for reaching out. I understand you want to know if your washer comes with a stacking kit. We would like to help you with your inquiry.
As per checking, your washer does not come with a stacking kit. It's sold separately. You can purchase the item on samsungparts.com.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144167566.
-Noraina
Thank you for reaching out. I understand you want to know if your washer comes with a stacking kit. We would like to help you with your inquiry.
As per checking, your washer does not come with a stacking kit. It's sold separately. You can purchase the item on samsungparts.com.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144167566.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 65" Class QN800A Series Neo QLED 8K UHD Smart Tizen TV (2021)
Upgrade to 8K resolution with the QN800A to see unimaginable picture details. The lightning-fast Neo Quantum Processor 8K uses AI based deep learning to analyze every scene and optimize the picture to display outstanding clarity and depth. With 1.5 times more lighting zones, Quantum Matrix Technology Pro is a step up over standard Quantum Matrix Technology models. This expansive array of Quantum Mini LEDs dim and brighten for rich deep darks and brilliant whites. The QN800A tracks sound to the onscreen action, powers a new generation of Apps, levels up gaming, and offers features that go beyond Smart TV. Plus, you can reduce cable clutter with Attachable Slim One Connect.
he screen was smearing and not coming clean. At closer glance, it appears there is a coating on the screen. Is there an adhesive sticker that needs removed? It is on so good that I am reluctant to try to peel? I've had other tv's where this is obvious.
Hi there - If there is a protective film on your screen, it will be indicated with a large blue triangle in the upper left corner. The triangle will have an illustration showing how to remove the protective film. If you do not have a blue triangle in the upper left corner, then that means there is no protective film on the screen, so please do not try to peel off anything. You will damage what is actually the screen. If you need further help, please contact Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
4 years, 6 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
Can someone please tell me what the Bread Proof setting does? There is nothing in the manual on it.
Hello Altitude5280,
Thank you for reaching out and letting us know your inquiry on what the Bread Proof setting does on your Samsung range. We understand that this is essential for you. We're here to help.
The Bread Proof function automatically provides the optimum temperature for the bread proof process and, therefore, does not have a temperature adjustment. If you press Bread Proof when the oven temperature exceeds 95 °F, Hot will appear on display. Because these functions produce the best results when started while the oven is cool, we recommend that you wait until the oven has cooled down and Hot disappears from the display.
You may also refer to the product's user manual (page 37) containing additional information about Bread Proof, including setting it on your Samsung range.
https://downloadcenter.samsung.com/content/UM/202103/20210308172509850/NE63A6511_AA_01_EN.pdf
For reference, I've also included the product's full specifications that you can check anytime.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-freestanding-electric-range-with-no-preheat-air-fry-convection-in-black-stainless-steel-ne63a6511sg-aa/#specs
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144167424
-Angelica
Thank you for reaching out and letting us know your inquiry on what the Bread Proof setting does on your Samsung range. We understand that this is essential for you. We're here to help.
The Bread Proof function automatically provides the optimum temperature for the bread proof process and, therefore, does not have a temperature adjustment. If you press Bread Proof when the oven temperature exceeds 95 °F, Hot will appear on display. Because these functions produce the best results when started while the oven is cool, we recommend that you wait until the oven has cooled down and Hot disappears from the display.
You may also refer to the product's user manual (page 37) containing additional information about Bread Proof, including setting it on your Samsung range.
https://downloadcenter.samsung.com/content/UM/202103/20210308172509850/NE63A6511_AA_01_EN.pdf
For reference, I've also included the product's full specifications that you can check anytime.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-freestanding-electric-range-with-no-preheat-air-fry-convection-in-black-stainless-steel-ne63a6511sg-aa/#specs
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144167424
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 24 inches - Convertible - Under cabinet Range Hood - Stainless Steel
This 24" under-the-cabinet hood design will perfectly pair with your 24" built-in cooktop. Remove cooking odors quickly with powerful 250 CFM ventilation, while bright LED lights illuminate your cooktop.
Do you need to hard wire or just plug it into outlet and what is the exact withd of product.....
Hi Deer,
Thank you for reaching out to us regarding the Samsung product. We are glad to hear that you are interested in our Samsung range hood and we understand you would like to know if this can be plugged directly into an outlet and the product dimension. We highly recommend contacting a qualified electrical installer since this range hood should be connected to a hardwire and for the product dimension 24" W x 4 15/16" H x 18 7/8" D.
Please click the link to a user manual for the installation guide: Page 5-11
https://downloadcenter.samsung.com/content/UM/202102/20210208115228541/IB_NK4000AM_NK24T4000US_AA_LIB0168579_EN-FR-ES.pdf
For the list of specifications, click the link below:
https://www.samsung.com/us/home-appliances/cooktops-and-hoods/hoods/24--under-cabinet-range-hood-in-stainless-steel-nk24t4000us-aa/#specs
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144167416
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for reaching out to us regarding the Samsung product. We are glad to hear that you are interested in our Samsung range hood and we understand you would like to know if this can be plugged directly into an outlet and the product dimension. We highly recommend contacting a qualified electrical installer since this range hood should be connected to a hardwire and for the product dimension 24" W x 4 15/16" H x 18 7/8" D.
Please click the link to a user manual for the installation guide: Page 5-11
https://downloadcenter.samsung.com/content/UM/202102/20210208115228541/IB_NK4000AM_NK24T4000US_AA_LIB0168579_EN-FR-ES.pdf
For the list of specifications, click the link below:
https://www.samsung.com/us/home-appliances/cooktops-and-hoods/hoods/24--under-cabinet-range-hood-in-stainless-steel-nk24t4000us-aa/#specs
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144167416
Thank you for choosing Samsung. Have a great day.
-Trisha-
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Electric Range is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family.
Am turning our house into a "Smart" home. Smart phones smart TV and having a Smart samsung Tuscan Range delivered next week and getting wifi set up. What will or can the range do with wifi?
Hello Gary,
Thank you for bringing this to our attention. It's nice to know that you're turning your house into a smart home. We understand that you want to know what the range can do with Wi-Fi. We're here to help.
The range allows you to Cook Smart, Save Time which means you can preheat, monitor, and adjust cook time and temperature on your oven and monitor your cooktop, right from your smartphone through the SmartThings™ App. You can also control your range by voice when you're busy doing other things by using your favorite virtual assistant, whether it's Bixby, Alexa, or Google.
Here's a link to the product's user manual for information on operating the oven (pages 35-38), including the intelligent control and voice control features.
https://downloadcenter.samsung.com/content/UM/202103/20210322170107572/NE63T811_AA_DG68-01212A-04_EN-MES-CFR_210315.pdf
You may also refer to the link below for the product's full specifications.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-front-control-slide-in-electric-range-in-stainless-steel-ne63t8111ss-aa/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144167091
-Angelica
Thank you for bringing this to our attention. It's nice to know that you're turning your house into a smart home. We understand that you want to know what the range can do with Wi-Fi. We're here to help.
The range allows you to Cook Smart, Save Time which means you can preheat, monitor, and adjust cook time and temperature on your oven and monitor your cooktop, right from your smartphone through the SmartThings™ App. You can also control your range by voice when you're busy doing other things by using your favorite virtual assistant, whether it's Bixby, Alexa, or Google.
Here's a link to the product's user manual for information on operating the oven (pages 35-38), including the intelligent control and voice control features.
https://downloadcenter.samsung.com/content/UM/202103/20210322170107572/NE63T811_AA_DG68-01212A-04_EN-MES-CFR_210315.pdf
You may also refer to the link below for the product's full specifications.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-front-control-slide-in-electric-range-in-stainless-steel-ne63t8111ss-aa/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144167091
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung