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Samsung - 43" Class The Frame Series LED 4K UHD Smart Tizen TV (2021)

Artwork, television, movies, and memories -The Frame TV showcases it all on a beautiful QLED screen. Every piece of content is displayed in stunning 4K resolution and accented by a customizable, stylish bezel that seamlessly complements your home~s d~cor.

Is there an antenna port on the back for local channels?

terb - The Frame TV's One Connect Box features a coax port. ^Gina

4 years, 6 months ago

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Samsung

Samsung - 55" Class The Frame Series LED 4K UHD Smart Tizen TV (2021)

Does the one connect box have an Ethernet port to connect directly to an internet source or is it a Wi-Fi only connection?

Ad - The Frame TV's One Connect Box features a LAN (Ethernet) port. ^Gina

4 years, 6 months ago

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Samsung

Samsung - 75" Class Q70A Series QLED 4K UHD Smart Tizen TV (2021)

As intelligent as it is beautiful. A Smart TV interface learns the content you like and makes suggestions based on what you watch.

Can I download the optimum app onto this TV to stream my cable?

Hi - The Optimum app is only available on mobile devices. You will need an Optimum device, or you can take advantage of the built-in App Store which allows you to choose and download from hundreds of available apps - no streaming device necessary. ^Gina

4 years, 6 months ago

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Samsung

Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV (2021)

Nothing will get by you with the precise visible details, even in the darkest scenes, and sound that moves around you.

I just got this tv set up yesterday. I have a roku stick installed on it now which also includes my Netflix, Spectrum, HBO Maxx, etc. if I remove the roku stick, download roku and login with my credentials, will it work the same as the roku stick ?

A2ZZ - It sure will! The Q80A TV features a built-in App Store, allowing you to choose and download from hundreds of available apps - no streaming device necessary! The HBO Max and Netflix apps will come preinstalled on the Q80A, and the Spectrum app can be downloaded directly from the App Store. ^Gina

4 years, 6 months ago

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Samsung

Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.

See all Q&A for this product

what is the life expectancy of this unit?

Hi newBuyer,

Thank you for reaching out to us regarding the Samsung product. We are glad to hear that you are interested in our dryers and we understand you would like to know how long the dryers last. Washers and dryers should last a long time, still, that depends on how we regularly maintain or clean our appliances.

I have a link for you that could help you out maintain or clean your dryers to avoid unnecessary repairs:
https://www.samsung.com/us/support/answer/ANS00050526/

You may want to check the user manual to help you learn more more about this dryer:
https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144162368

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 6 months ago

Posted by:

Samsung

Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black

Samsung's new Smart Dial Washer with FlexWash lets you wash two separate loads at the same time or independently with two washers in the same unit. It uses AI power to learn and recommend your favorite wash cycles, has a large 6.0 cu. ft. total capacity, and can wash a full load of laundry with full performance in just 28 minutes with Super Speed Wash.

Does this machine take HE Soap? Whats the difference between this model WV60A9900AV/A5 and WV60M9900AV?

Greetings,

Thank you for reaching out regarding the differences between WV60A9900AV/A5 and WV60M9900AV. Regarding the HE soap, yes, we highly recommend using HE soap.

For the differences between both washers, you can check this link: https://www.samsung.com/us/compare/#category/N0002402/products/WV60A9900AV%2FA5,WV60M9900AW%2FA5. It indicates the comparison of each specification of the washers.

For further assistance, you may contact us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for choosing Samsung, and have a great day!

Ticket number: 1144161957
^Rainly

4 years, 6 months ago

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Samsung

Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Black

This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.

Does this unit a have a fan sensor that turns on when the range below is hot

Hi Len,

Thank you for reaching out to us regarding our Samsung Over-the-Range Microwave. We are happy to receive your question about Samsung microwave if it has a fan sensor. Great news, this microwave with model number ME16A4021AB/AA has a vent fan. When too much heat is rising from the cooktop and the microwave could be damaged, the vent will automatically turn on to prevent damage.

Please click the link below for reference:
https://www.samsung.com/us/support/troubleshooting/TSG01001966/#microwave-vent-fan-turns-on-automatically

You may also refer to this link for future reference about the vent fan:
https://www.samsung.com/us/support/troubleshooting/TSG01202710/

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144161709

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 6 months ago

Posted by:

Samsung

Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel

The Samsung Front Control Slide-In Electric Range is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family.

Why did i Need wifi on my stove? What is the wifi for?

Hi Filomena,

Thank you for reaching out to us regarding your Samsung product. We are happy to receive your question about your Samsung electric range if it is necessary to use Wi-Fi. We can opt to use our Wi-Fi or not. The good thing about using Wi-Fi is you can control your oven by voice when you’re busy doing other things by using your favorite virtual assistant, whether it’s Bixby, Alexa, or Google. Preheat, monitor, and adjust cook time and temperature on your oven and monitor your cooktop, right from your smartphone through the SmartThings™ App.

You may use this link to know more on how to use the smart control feature: Please see page 35.
https://downloadcenter.samsung.com/content/UM/202103/20210322170107572/NE63T811_AA_DG68-01212A-04_EN-MES-CFR_210315.pdf

List of specifications of your electric range:
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-front-control-slide-in-electric-range-in-stainless-steel-ne63t8111ss-aa/#specs

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144161287

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 6 months ago

Posted by:

Samsung

Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase - Black Stainless Steel

This slim Samsung refrigerator will give your kitchen a more streamlined look. Plus, the showcase doors let you easily grab any items youve stored in the door bins, without wasting excess energy.

Is this refrigerator auto defrost or manual defrost?

Hi Debra,

Thank you for reaching out to us regarding your Samsung product. We are happy to receive your question about your Samsung refrigerator if it is auto defrost or manual defrost. Great news, your appliance is frost-free, which means there is no need to manually defrost your appliance. This will be carried out automatically.

Please see the link below for reference: User manual see page 8, under ADDITIONAL TIPS FOR PROPER USAGE.
https://downloadcenter.samsung.com/content/UM/201808/20180831135117702/DA68-02976A-10.pdf

I highly recommend checking this link for cooling off mode:
https://www.samsung.com/us/support/answer/ANS00048861/

For cleaning tips, check the link below:
https://www.samsung.com/us/support/answer/ANS00079481/
https://www.youtube.com/watch?v=vWp2bnE3uhQ

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144160413

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 6 months ago

Posted by:

Samsung

Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel

A counter depth refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The FlexZone Drawer helps keep a variety of food organized.

how to turn off the filter light on Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Refrigerator with FlexZone™ Drawer

Hi Kat.

I appreciate you reaching out regarding the water filter light. To answer your concern, the water filter light on your fridge operates on a timer and will turn on after 6 months. For models where the indicator is always lit, it will turn red after 6 months.

I am also including this link for your reference:

samsung.com/us/support/answer/ANS00060149/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144160368

^Camille

4 years, 6 months ago

Posted by:

Samsung