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    April 24, 2013
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Wirelessly charge your smartphones and smartwatch. Fast Charge feature available for even faster charging speeds on select phone models.
 

Will this charge two phones at once or just a phone and accessory?

Hi GalaxyUser. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - 15W Duo Fast Wireless Charger pad. The charger can handle a section for the phone/buds and a section dedicated to the watch. Here is a link for the user's manual for more details

User's manual; Page 5
https://downloadcenter.samsung.com/content/UM/202202/20220210144748240/EP-P2400_P5400_UM_VPS_Global_Type_Rev.1.0_220208_Screen.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144250974

Have a great day.

^Charles
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung - 5.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
 

Can you run both washers at same time?

Hi Chrischristine,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung washers. This refrigerator has an upper and lower washer that can be used simultaneously.

I have included the user manual for the washer. Please click on the link and turn to pages 43 - 47 for operating the washer.

https://downloadcenter.samsung.com/content/UM/201908/20190809104746599/FlexWash_WV9600M_DC68-03768B-07_EN_CFR_MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144251001

Leo
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Samsung - 17.5 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
You want a fridge that can keep up with your busy lifestyle. Freeze or chill items fast, keep ingredients fresh longer and get a seamless look in the kitchen with this Samsung 17.5 Cu. Ft. french door counter-depth refrigerator.
 

What are the dimensions. Width, depth and height?

Hello,

Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about the measurement of this Samsung refrigerator. We understand that it is essential for you to know. We're here to help.

Here are the dimensions:
Width 32 1/8(817)
Depth (without door) 24 1/4(617)
with door 30 1/2(775)
Height (without hinge) 68 3/4(1745)
with hinge 70 1/8(1780)

You may also refer to the user manual for additional information about the product, including its total measurements. See page 13.
https://downloadcenter.samsung.com/content/UM/202110/20211020110032896/NW2-FDR_DA68-01845C-26_EN_MES.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144250971

-Angelica
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Green
Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Green
The power of our fastest chip ever, long lasting battery, and sophisticated AI enables revolutionary night-time video that~s as clear-as-day. And, for the first time, S Pen with its increased super-powers has been embedded in Galaxy S22 Ultra~s beautifully sleek design. Today, Galaxy S22 Ultra sets an epic standard of smartphone experience.
 

Does unlock s22 ultra support dual physical sim?

Hi, 9527!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S22 Ultra ((Unlocked) supports dual physical SIM. We apologize; this phone only supports one physical Sim + Embedded SIM (eSIM).

You may access the user's manual for more information about "SIM card" on page 131: https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144250964

Have a great day.

Melardo
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry &amp; Wi-Fi, Fingerprint Resistant - Stainless Steel
Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
 

What is the oven interior width?

Hi Oven.

Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant oven dimension. Regarding your concern, the dimension would be 24 13/16" W x 22 7/16" H x 19 3/4" D

I will be sharing this link for the full specs, features, and dimensions.

https://www.samsung.com/us/home-appliances/ranges/electric/ne58k9850wg-slide-in-electric-flex-duo-range-with-dual-door-black-stainless-steel-ne58k9850wg-aa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144250913

^Camille
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Geek Squad Refurbished Good - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm BT - Pink Gold - (2021)
Samsung - Geek Squad Refurbished Good - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm BT - Pink Gold - (2021)
Achieve your fitness milestones with this 40mm Samsung Galaxy Watch Active2 smartwatch. The fluoroelastomer band offers durability and secure closure, and the 1.2-inch Super AMOLED display delivers vibrant visuals for accurate operation in bright environments. This Samsung Galaxy Watch Active2 smartwatch has 4GB of internal storage for holding your workout tunes, while Bixby support allows seamless hands-free use.
 

Can this watch be connected to AT&T services?

Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy Watch Active2. Suppose you mean to call and text services from your carrier. Here are some links that can help guide you on setting it up on your device.

Make and answer calls using smartwatch
https://www.samsung.com/us/support/answer/ANS00061408/
Send and receive messages using smartwatch
https://www.samsung.com/us/support/answer/ANS00078022/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144250905

Have a great day.

^Charles
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
 

Does the A52 5G work with Verizon?

Hi Gabrielle!


Thank you for reaching out and raising your query regarding if the Galaxy A52 5G (Unlocked) works with Verizon. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/


You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144250896

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
 

Do the random popping/cracking noises lessen over time? So disappointing. The manual says it's normal to hear cracking noises as the internals expand and contract. My 14 year old fridge never did this. :(

Hi Zennie,

Thank you for reaching out and we hope you are in good health. Refrigerators create sounds and each sound corresponds to something the refrigerator is doing.

I have included a link below to better understand the sounds the refrigerator makes.

https://www.samsung.com/us/support/troubleshooting/TSG01001032/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144250867

Leo
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A42 5G 128GB (Unlocked) - Black
Samsung - Galaxy A42 5G 128GB (Unlocked) - Black
You need a phone that can capture share worthy photos and video with the tap of a finger, scroll through your feed at lightning speed, and stream what you want when you want it. Outfitted with our best core features plus some awesome innovations, Galaxy A42 5G lets you create, share and stay connected without breaking the bank.
 

Is this phone compatible with the Total Wireless network?

Hi There!


Thank you for reaching out and raising your query regarding if the Galaxy A42 (Unlocked) works with the Total Wireless Network. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. Contact provider for details.


You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/



Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144250798

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 7 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S22 Ultra Screen Protector - Clear
Samsung - Galaxy S22 Ultra Screen Protector - Clear
Enjoy a satisfying touchscreen experience featured by excellent compatibility with your Galaxy S22 Ultra's on-screen fingerprint sensor.
 

When this will be available?

Hi Eden!

Thank you for reaching out to us. We appreciate your interest in knowing when Galaxy S22 Ultra Screen Protector - Clear will be available. We apologize; we can't provide an exact timeframe when this will be available. However, you may visit our website and provide your email address and phone number (optional) to alert you when the product is available. You can click on the "Where to Buy" button if it's available in your area: https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-s22-ultra-screen-protector-ef-us908ctegus/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144250832

Have a great day.

Melardo
4 years, 7 months ago
by
Posted by: 
Samsung