Hi! I am sorry to hear that you are experiencing issues with your TV. If you have an extended warranty through Geek Squad, we recommend contacting Best Buy for assistance. For out of warranty assistance, please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
^Tim