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April 24, 2013
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Samsung - 2.0-Channel Wireless Rear Speaker Kit with Surround Sound - Black

Connect easily and wirelessly to optional Samsung speakers for room-filling sound.

I have the HW-650A sound bar and SWA-9100S rear speaker kit. Does not connect automatically. Sound bar does not show "GET ID" or anything by pressing the UP button on the remote. Service only says do the same thing with same result. How do I return it?

Hi! I am sorry to hear about the issues you experienced with the connection of your rear speakers. For information on returns, please visit or contact your local Best Buy. ^Tim

4 years, 6 months ago

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Samsung

Samsung - 4.1-Channel Soundbar with Wireless Rear Speaker Kit and DOLBY AUDIO / DTS 2.0 - Black

Elevate your audio experience with high-quality optimized sound.

does a samsung 65” Class AU8000 Crystal UHD Smart TV (2021) connect wirelessly to the soundbar?

Hi ScubaSteve! Should you wish to utilize a wireless connection, the HW-A470 can connect to the AU8000 Crystal UHD TV via Bluetooth.
^Tim

4 years, 6 months ago

Posted by:

Samsung

Samsung - 4.1-Channel Soundbar with Wireless Rear Speaker Kit and DOLBY AUDIO / DTS 2.0 - Black

Elevate your audio experience with high-quality optimized sound.

i recently bought a Samsung 65” Class AU8000 Crystal UHD Smart TV (2021). i am thinking about buying this surround system. Does it use a HDM! plug in into the HDMI ARC port on the TV to connect the system to the TV? how about the subwoofer

Hi ScubaSteve! The HW-A470 can connect to your AU8000 Crystal UHD TV by using the included digital optical audio cable or Bluetooth wireless audio connection. HDMI ARC support begins with soundbar model HW-A550. The wireless subwoofer included with the soundbar will require a connection to a nearby outlet for power and will then wirelessly connect to the soundbar. The subwoofer does not connect to your TV.
^Tim

4 years, 6 months ago

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Samsung

Samsung - HW-A650 3.1ch Sound bar - Black

Elevate your experience with 3D virtual surround sound and built-in center speaker.

Can this be used outdoors?

Hi requiredfield! The HW-A650 is not designed for use outdoors. Using the soundbar outside of the recommended conditions may cause damage to the unit and void the included manufacturers warranty. The HW-A650 has an Operating Temperature Range of +41°F to +95°F and Operating Humidity Range of 10 % ~ 75 %. ^Tim

4 years, 6 months ago

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Samsung

Samsung - HW-A650 3.1ch Sound bar - Black

Elevate your experience with 3D virtual surround sound and built-in center speaker.

Wil this soundbar integrate with a FireStick remote?

Hi Wf4440! The HW-A650 is compatible with HDMI ARC. If connected to the TV via HDMI ARC, the soundbar's volume will adjust along when controlling the TV volume. Alternatively, you can try adjusting the remote settings within the soundbar. This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported. Set the TV speaker to External Speaker to use this function. 1) Turn Off the Soundbar. 2) Push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “Samsung-TV Remote” (Default mode), “Off-TV Remote”, “All-TV Remote”.
^Tim

4 years, 6 months ago

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Samsung

Samsung - HW-A550 2.1ch Sound bar with Dolby 5.1 - Black

Elevate your experience with virtual 3D surround sound.

How do I get power to it? Think I am missing a cable

Hi Mimi! The HW-A550 should include everything you need to get started, including the power cable. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
^Tim

4 years, 6 months ago

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Samsung

Samsung - HW-Q950A 11.1.4ch Sound bar with Dolby Atmos - Black

Breakthrough innovation with True 11.1.4ch sound.

Will this soundbar work with a LG 55B8PUA Oled TV. In particular I want to ensure that the Dolby Atmos will work correctly as the LG is only ARC and not eARC . I run my viewing through an Apple TV 4K . Thanks in advance

Best Answer

Hi! The HW-Q950A will be compatible with any TV supporting HDMI or HDMI ARC. To get the full, uncompressed Dolby Atmos experience, eARC is required; however, standard HDMI ARC will still support Dolby Atmos giving you an immersive surround sound experience.
^Tim

4 years, 6 months ago

Posted by:

Samsung

Samsung - HW-Q65T 7.1ch Soundbar with Dolby 5.1 / DTS Virtual:X - Black

Elevate your entertaining experience with immersive 3D sound. The power of Samsung sound bar Q65T makes surround soundbar comes to life with speakers that fire all around you.

Is there a way to enhance the bass and treble on the sound bar. Music from pandora sounds a little flat

Hi! To control the volume of the treble or bass sound from the soundbar, press the Sound Control button (looks like a gear) to select TREBLE or BASS in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.
^Tim

4 years, 6 months ago

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Samsung

Samsung - 55" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)

Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.

Does this TV have ambient mode or similar option?

Hi cn! The AU8000 does not feature Ambient Mode support. This feature is available starting with our QLED TVs model Q60A or above. Check out the 55" Q60A at the following link from Best Buy: https://www.bestbuy.com/site/samsung-55-class-q60a-series-qled-4k-uhd-smart-tizen-tv/6452372.p?skuId=6452372
^Tim

4 years, 6 months ago

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Samsung

Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)

Can this tv be hooked up to DISH and can we use our DVD - TAPE player connected to this tv?

Hi Sueb! The AU8000 features 3 HDMI ports for connecting to external devices. If your devices support HDMI, you will be able to connect it to the TV. If your device supports a composite (Yellow, White, Red) connection, you will need to purchase an adapter like the one at the following link from Best Buy to convert your connection to HDMI: https://www.bestbuy.com/site/insignia-rca-to-hdmi-converter-black/6134312.p?skuId=6134312
^Tim

4 years, 6 months ago

Posted by:

Samsung