Hi there, Northsky! As a consumer myself, I can definitely understand your concern. While I can't comment on the reviews you're referring to, I can say at Samsung our product quality is paramount and if ever you experience issues with your product, our teams are happy to help! You can reference ticket number 1144092877, and reach out to us directly through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca