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Samsung - 24" 3.1 cu. ft. Single Electric Wall Oven with Convection and Wi-Fi - Stainless Steel

The sleek 24" stainless steel convection oven cooks food quickly and evenly. With an expansive capacity, Wi-Fi connectivity and integrated Digital Touch Controls, it delivers high performance in a slim design that~s still large enough to cook a feast.

Does he steaming cleaning process on the unit require a water hook up?

Hi BigBoyBob,

We appreciate the time you took to share your feedback. We are happy to receive your question about the Samsung oven steam clean feature. The steam clean feature doesn't require any water hook up, we just need to pour 400 ml (3/4 pint) of water onto the bottom of the oven and close the oven door.

I highly recommend checking on the link below that may help you with the step by step procedure for the steam clean process: Page 25
https://downloadcenter.samsung.com/content/UM/202008/20200820093031326/NV31T4551SS_AA_DG68_01265A_00_EN_MES_CFR.pdf

You can opt to watch this video for a steam clean feature guide:
https://www.youtube.com/watch?v=DW1IWgIWhF8

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144166052

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 8 months ago

Posted by:

Samsung

Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Beverage Center - Stainless Steel

Extra-large capacity Smart 4-Door Flex refrigerator features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with Ice Bites.

Why won’t the top left door stay open

Hi!

Thank you for your inquiry regarding our Samsung French door refrigerator.
To answer your question about why won’t the top left door stay open? the reason behind it is our Samsung - 29 cu. ft. 4-Door Flex™ French Door Refrigerator with WiFi, Beverage Center, and Dual Ice Maker - Stainless steel has a feature CoolTight Door to maintain the ultimate freshness and provide precise temperature and humidity on the refrigerator.
.
You can check on this link for the user manual
https://downloadcenter.samsung.com/content/UM/202110/20211019093541599/DA68-04023H-03_MANUAL_USERS_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number: 1144165995

All the best,

^ Ross

4 years, 8 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Smart Electric Dryer with Steam and FlexDry - Black Stainless Steel

Samsung's FlexDry Dryer provides the ultimate drying flexibility by combining a conventional large capacity dryer with a delicate dryer, so you dry delicates and everyday garments at the same time. The standstill delicate dryer lets you lay flat undergarments, sweaters, and accessories to dry to prevent the items from shrinking and fabric damage. Combined with the Samsung FlexWash Washer, the Samsung FlexWash + FlexDry laundry pair provides a complete laundry solution to provide the optimal care for your clothes. Advanced features, such as MultiSteam technology, give you the ability to steam away wrinkles.

Hi, we just bought this today and its not heating and the timer goes from 1:10- 5 min and can't complete a cycle. What should we do?

Hi Rosey,

We appreciate the time you took to share your feedback. We are happy to receive your question about your Samsung dryer for not heating up and for the incomplete cycle. We apologize for the inconvenience in this matter. Usually, if your dryer is heating but the clothes are still damp, your vent is probably blocked.

I highly recommend checking on the link below that may help you with the dryer not heating up:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/

You may refer to this link for proper cycles and settings available on your dryer:
https://www.samsung.com/us/support/answer/ANS00051022/

The link below is your copy of a user manual for your future reference for a proper guide: Page 56
https://downloadcenter.samsung.com/content/UM/201909/20190913063539798/FlexDry_DM9900M_DC68-03381F-07_EN_CFR_MES.pdf

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144165890

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 8 months ago

Posted by:

Samsung

Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Black Stainless Steel

The Samsung Front Control Slide-In Electric Convection Range with Air Fry is fully Wi-Fi connected and voice enabled, making it easy to create delicious and healthier* meals for your family. *As compared to deep frying.

Hi, I just bought the Samsung 30 inch smooth surface 5 element 6.3 cu ft self cleaning air fry convection oven. Model # NE63T8511SG, can you tell me if the stove is a induction top burner? Or other?

Hi Wanda,

I appreciate you reaching out regarding if your Samsung 30 inch smooth surface 5 element 6.3 cu ft self-cleaning air fry convection oven stove is running on an induction top burner. To answer your concern yes it is using an induction top burner.

Here is a link to help you:

https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu--ft--smart-slide-in-induction-range-with-flex-duo---smart-dial---air-fry-in-black-stainless-steel-ne63t8951sg-aa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144165810

^Camille

4 years, 8 months ago

Posted by:

Samsung

Samsung - 26.5 cu. ft. 3-Door French Door Smart Refrigerator with Family Hub - Stainless Steel

Samsung~s 26.5 cu. ft. large capacity, 3-Door French Door Family Hub Refrigerator, is beautifully designed with a minimal dispenser and sleek-edge doors with modern handles. The clean lines and modern form blend beautifully into any kitchen, while the fingerprint resistant finish withstands everyday smudges.

How many year has the Compresor Unit warranty and who perform this this job.

Hi Piropr1,

We appreciate the time you took to share your feedback. We are happy to receive your question about the Samsung refrigerator warranty information. Warranty for Digital Inverter Compressor is 10-years Part and 5-years Labor.

Please click the link for the full details of the refrigerator:
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/26-5-cu--ft--large-capacity-3-door-french-door-refrigerator-with-family-hub--and-external-water---ice-dispenser-in-stainless-steel-rf27t5501sr-aa/#specs

You may click the link for the warranty details:
https://www.samsung.com/us/support/service/warranty/RF27T5501SR/AA

You can visit this link to see if a service technician is available for in-home repair. https://www.samsung.com/us/support/service/

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144165716

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 8 months ago

Posted by:

Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ - Champagne

Samsung's 4.5 cu. ft. capacity front load washer with steam eliminates stains without the need to pretreat. Self Clean+ keeps your washer drum fresh and clean, while Smart Care allows for easy troubleshooting from the convenience of your smartphone. Bring inspiration to your laundry room with beautiful designer colors, including a new champagne finish.

I wanted to know if the stackable dryer and washer saves electricity?

Hi Juan.

I appreciate you reaching out regarding if your dryer and washer saves electricity. To answer your concern you may go ahead and go to this link.

Energy Guide:

https://image-us.samsung.com/SamsungUS/PVI/20210422/common-energylabel-wf45r6100ac-us-energylabel.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144165661

^Camille

4 years, 8 months ago

Posted by:

Samsung

Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Stainless Steel

Bring style and innovation to your kitchen. This Samsung electric range lets you cook two dishes at different temperatures simultaneously to speed up the cooking process. Plus, the steam clean system takes care of grease, oil, and stuck-on food.

Bottom oven won't heat up anymore, why? And how to fix?

Hi,

We appreciate the time you took to share your feedback. We are happy to receive your question about your Samsung oven why it is not heating up.
We apologize for the inconvenience in this matter, whether your oven doesn't get hot at all or takes too long to get hot, it can cause a lot of issues.

I highly recommend checking on the link below that may help you with the oven not heating up:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-heat

If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/NE59J7850WS/AA

If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket number: 1144163070

Thank you for choosing Samsung. Have a great day.

-Trisha-

4 years, 8 months ago

Posted by:

Samsung

Samsung - 43" Class The Frame Series LED 4K UHD Smart Tizen TV (2021)

Artwork, television, movies, and memories -The Frame TV showcases it all on a beautiful QLED screen. Every piece of content is displayed in stunning 4K resolution and accented by a customizable, stylish bezel that seamlessly complements your home~s d~cor.

Is there an antenna port on the back for local channels?

terb - The Frame TV's One Connect Box features a coax port. ^Gina

4 years, 8 months ago

Posted by:

Samsung

Samsung - 55" Class The Frame Series LED 4K UHD Smart Tizen TV (2021)

Does the one connect box have an Ethernet port to connect directly to an internet source or is it a Wi-Fi only connection?

Ad - The Frame TV's One Connect Box features a LAN (Ethernet) port. ^Gina

4 years, 8 months ago

Posted by:

Samsung

Samsung - 75" Class Q70A Series QLED 4K UHD Smart Tizen TV (2021)

As intelligent as it is beautiful. A Smart TV interface learns the content you like and makes suggestions based on what you watch.

Can I download the optimum app onto this TV to stream my cable?

Hi - The Optimum app is only available on mobile devices. You will need an Optimum device, or you can take advantage of the built-in App Store which allows you to choose and download from hundreds of available apps - no streaming device necessary. ^Gina

4 years, 8 months ago

Posted by:

Samsung