Samsung
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- Answer Count73570
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- First AnswerApril 24, 2013
- Last AnswerAugust 12, 2026
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This 27" wide pedestal will allow you to lift your Samsung front-load washer or dryer by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.
Is there a back panel to the unit, or is it open? If there is a back panel, can it be easily removed without compromising the integrity of the unit?
Hello, the pedestal does not offer a removable back panel. Here is a link to our website Samsung.com for you to view the pedestal (https://bit.ly/3HTANRS). We thank you for being a Samsung customer. ^Lena
4 years, 8 months ago
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Samsung
Samsung - 18" Compact Top Control Built-in Dishwasher with Stainless Steel Tub, 46 dBA - Black Stainless Steel
Quiet and ultra efficient, this 18" dishwasher combines superior cleaning power with small space~friendly proportions. With settings to automate and optimize cleaning and drying, it also offers Whisper Quiet Cleaning ~ so you can run it while you enjoy the comforts of home peacefully.
Hi! My counter height is a little over 34 inches tall. Will the 18 inch Samsung fit? Thank you!
Hello Teresa, the product dimensions are 18" x 22.44" x 32.08". I am including a link to a the manual to support your concerns on the dimensions (https://bit.ly/30WQFCE). Thank you for choosing Samsung. ^Lena
4 years, 8 months ago
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Posted by:
Samsung
Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.
my kitchen door is 28 width, so for this model to go thru the kitchen door, is it possible to remove the doors on the refrigerator then put them back on after?
Hello Harry, the product dimensions without hinges and door are 35 7/8" W x 68 5/8" H x 28 15/16" D. We thank you for choosing Samsung. ^Lena
4 years, 8 months ago
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Samsung
Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly
I've had this machine for a few years and I am have an issue with it not cycling through all the cycles. It gets stuck draining and there is not water to be drained, Turning the machine off or unplugging does not fix the issue. How can I fix this issue?
Hello Nita, I am including a link to a helpful troubleshooting guide to support your concerns on the incomplete cycles (https://bit.ly/3xjLUyC). Here is a link (http://bit.ly/2ssxImE) to assist you with finding a local certified Samsung service center. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143914788) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
4 years, 8 months ago
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Posted by:
Samsung
Now you can easily beautify your backsplash and give it the upgrade it deserves. Choose a premium, professional look or cover up any unfinished backsplash area with a sleek 4" backguard for your 30" Front Control Slide-in Range.
Will this product fit a free standing samsung gas stove. I purchased gas stove not knowing anything about slide in vs free standing. Now I have space between the wall and stove because of the gas line.
Thanks so much for asking! I can provide this link (https://bit.ly/3cHEBYn) to a full list of the current models this backguard is compatible with. ^Jecca
4 years, 8 months ago
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Samsung
Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam and AI Smart Dial - Brushed Black
Samsung~s new Smart Dial dryer uses AI power to learn and recommend your favorite drying cycles and displays them first for quick access in a simplified, easy to use control panel. Also, with Super Speed Dry you can dry a full load of laundry in just 30 minutes.
Is there a way to turn the sound off on this dryer? It has an annoying and LOUD chime when turned on, turning the dial for settings and starting the dryer. I want to turn it off.
There sure is, Lisa! To help with this, I'm providing this link (https://bit.ly/3cMg4Bc) to the user manual for this model. Page 49 has step by step instructions on how to disable the end of cycle alarm. ^Jecca
4 years, 8 months ago
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Samsung
Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
Samsung~s ENERGY STAR~ Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.
Dimensions in the description say 27" width. I am in a very tight spot. Is that exact? I cannot exceed 17.25" space.
Hello, the washing machine dimensions are 27" W x 38.7" H x 31.3" D. You can view this information on our website Samsung.com under product specifications. Thank you for choosing Samsung for your laundry needs. ^Lena
4 years, 8 months ago
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Samsung
Samsung - 6.0 cu. ft. Freestanding Gas Range with 18K BTU Dual Power Burner, WiFi & Self Clean - Black Stainless Steel
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
How do you adjust the oven temperature while it’s already set at a specific temp. For example, I start at 450 but need to turn it down to 400. Can’t find the answer anywhere. Thanks!
I'm happy to help with this, Carla! Changing the temperature after the oven is already heated is the same process as setting the temperature initially. You will need to press the button for the cooking mode you are using, for instance "Bake". Next, use the number pad to enter the new temperature, then press "Start". ^Jecca
4 years, 8 months ago
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Posted by:
Samsung
Free up space above your cooktop with the new beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size it has a sizeable 1.1 cu ft capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.
Would I be able to install this microwave oven over an electric wall oven? I only see if placed over oven ranges.
I'm so glad you asked, Roxy! First, I'm providing this link (https://bit.ly/3AzbU9i) to the installation manual for this model. Page 7 has a detailed diagram showing the spacing requirements for this microwave. This model can be installed any place that meets these spacing requirements, and that you are able to properly vent the microwave. ^Jecca
4 years, 8 months ago
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Posted by:
Samsung
Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - White
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
Does this range have self cleaning?
Thanks so much for asking, Crissy! This model does not have a self clean feature. However, we have included information on how to properly clean this model on page 32 of the user manual (https://bit.ly/3Ch5ddh). ^Jecca
4 years, 8 months ago
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Posted by:
Samsung