Samsung
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- Answer Count73601
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- First AnswerApril 24, 2013
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Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.
Just had my fridge installed. I noticed frost right away in the freezer coming from the ice tray. I cleaned the frost to find out the source. Sure enough its the ice tray. Any idea how I can fix this? It seems to leak when the ice tray fills up with water
Hi Evelyn! We're so sorry to hear you're experiencing this with your brand new refrigerator. We would be more than happy to discuss resolution options with you. You'll need to reference ticket number 1143637395, and contact us directly. You can reach us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
4 years, 11 months ago
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Samsung
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
How deep is this fridge if you remove the door? Trying to figure out if it will fit through my kitchen hallway during installing.
I'm happy to help with this. The full dimensions of this model with the doors and hinges removed is: 28 3/4" W x 65 3/4" H x 28 3/8" D. ^Jecca
4 years, 11 months ago
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Samsung
Samsung~s Energy Star Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.1
If I adjust the quickwash to my custom setting can I save the custom setting for next time?
Excellent question, OrGor! This model does not have an option to save custom cycle settings. However, Samsung washers that have the Smart Control feature (that connects to the SmartThings app on your phone) do have the ability to create and save custom settings. ^Jecca
4 years, 11 months ago
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Samsung
Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker - Stainless Steel
Extra-large capacity Smart 4-Door French Door Flex refrigerator features the AutoFill Water Pitcher, a built-in pitcher that automatically refills with fresh, filtered water and a Dual Ice Maker with Ice Bites.
We use a lot of ice. How long does it take to refill the ice when empty?
Excellent question Celestial7! The ice maker is capable of making up to 10 pounds of ice a day. However, it is only capable of holding about 2 pounds of ice at a time. This means that once the ice bucket is full, the ice maker will pause production until some ice is removed. ^Jecca
4 years, 11 months ago
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Samsung
Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and Super Speed - White
Samsung's 4.5 cu. ft. capacity front-load washer featuring Super Speed allows you to wash a full load of laundry in just 30 minutes, without sacrificing cleaning performance. With Bixby enabled Wi-Fi connectivity, this washer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone. With Steam cleaning, you can eliminate stains without the need to pretreat.
Can I stack this washer with ANY Samsung dryer that uses the same compatible stacking kit? (The matching one isn't currently in stock and I need them both as soon as possible).
Absolutely, dabrookos! As long as both the washer and dryer are compatible with the same stacking kit, they can be stacked together. ^Jecca
4 years, 11 months ago
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Samsung
Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless steel
The heavy-duty StormWash dishwasher is beautifully designed with a flat handle and has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of virtually silent washes for a quieter kitchen at 42dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity. Premium ball-bearing racks assure smooth back and forth rack movement.
does it have a fingerprint resistant finish
Thanks so much for asking! This model is not listed as having the fingerprint resistant coating. ^Jecca
4 years, 11 months ago
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Samsung
Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly
Stackable
Hi there Charlie! This model is not listed as a stackable model. In most cases, only the front load washers are able to have a dryer stacked on top of them. ^Jecca
4 years, 11 months ago
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Posted by:
Samsung
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
How much does this washer weigh?
Thanks so much for asking! I have the full weight of this model listed as 141.1 lbs. ^Jecca
4 years, 11 months ago
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Samsung
Samsung - 65" Class QN85A Series Neo QLED 4K UHD Smart Tizen TV
The QN85A upgrades your home entertainment experience with super charged 4K, an anti-glare screen, and an ultra-high contrast picture. These Advanced-Premium Samsung models feature a breakthrough matrix of Quantum Mini LEDs that focus light precisely where needed for breathtaking contrast. With the QN85A, our most advanced Samsung 4K TV processor powers Next-Gen Gaming capabilities, a new generation of apps, and sound that moves with the onscreen action. And with HDR10+, colors are adjusted scene-by-scene to enhance what you watch.
We bought this tv and it will be delivered Tuesday: Samsung QLED QN85A. To connect to WiFi, is it easy? Just give the WiFi code to the installer?
Annie - When setting up your Samsung TV, it will prompt you to select your wireless network and enter the password. Once you've completed this, your TV will be connected to your network. ^Gina
4 years, 11 months ago
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Samsung
Samsung - 60" Class Q60A Series QLED 4K UHD Smart Tizen TV (2021)
Enter a world saturated with color and sharpened to refreshing clarity, all of it made possible through the power of Quantum Dot technology
Is there a way to change the default startup app? ... I just want YouTubeTV to launch when I turn the TV on
bear - You can choose what your Q60A TV does when you turn it on by going to Settings > General > Smart Features
1) When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on.
2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. Please know that the Last App Used function may not work with all apps.
^Gina
1) When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on.
2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. Please know that the Last App Used function may not work with all apps.
^Gina
4 years, 11 months ago
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Posted by:
Samsung