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April 24, 2013
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Samsung - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+ - White

Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.

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Does this washer come with a drain hose? The description says it does, yet the specifications say it doesn't. I'm confused...

We're so sorry for the confusion, ESW1. This link (https://bit.ly/3cYq1wM) is to the full user manual for this model. Pages 14 and 15 have a full list of everything that is included with the washer. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless Steel

Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.

I was wondering whether I would have to purchase the waterline kit alongside the refrigerator. Is it necessary in order for the refrigerator to make ice? What if I have my own ice trays do I still need to buy the kit?

Thanks for asking Refrigerator123! This model has an internal automatic ice maker that does require a water line connection to function. However, if you do not wish to use the automatic ice maker, a water line does not need to be connected. Just be sure to turn the ice maker off from the control panel to prevent any damage to the ice maker. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 48 dBA - Stainless Steel

Heavy-duty StormWash is beautifully designed with a flat handle and has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of silent washes for a quieter kitchen at 48dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity.

Does this have a real heating element or just a little dinky fan to dry the dishes? I had a few dishwashers with a 'drying fan' and they JUST DON"T WORK! They leave spots while the heating element actually dries and helps keep from spotting.

Great question, David! This link (https://bit.ly/3a74G2t) has all you need to know about optimizing the drying performance of this dishwasher. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - Flex Duo 6.3 cu. ft. Front Control Slide-in Dual Fuel Range with Smart Dial, Air Fry & WiFi, Fingerprint Resistant - Stainless Steel

The Samsung Front Control Slide-in Dual Fuel Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.

Hi just purchased this range, when opening oven door or touching dial control always reads broil until changed to temp. you want is that normal? Thanks

Hi gina! We'd like to get some more details from you about what you're experiencing with this range. Please reference ticket number 1142949985, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White

Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.

What is the longest possible cycle on this machine, and does it heat its own water or draw hot water from the home?

Best Answer

Hi Emily! I'd like to provide this link (https://bit.ly/2NeZyA6) to some useful information about the different types of cycles available on this washer. The washer requires both a hot and cold water connection as it uses both to regulate the temperature and does not heat the water on it's own. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 5.8 Cu. Ft. Freestanding Gas Convection Range with Self-High Heat Cleaning

The fan convection distributes heat throughout the oven faster and more evenly, saving much time. The large oven interior capacity can easily accommodate a big roast, multiple casserole dishes, or two racks of cookies for the holidays. The powerful and flexible cooktop comes with a griddle and cooks faster with 5 specialized burners, including two power burners and a simmer burner.

Is a broiler pan included?

Thanks for asking! First, I'd like to provide this link (https://bit.ly/3jBC2JO) to the user manual for this model. Page 24 has a detailed list of everything that is included with the range. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - Samsung-StormWash 24" Top Control Fingerprint Resistant Built-In Dishwasher - Black Stainless Steel

Samsung StormWash dishwasher. The heavy-duty wash system makes prerinsing unnecessary. Powerful rotating spray jets are positioned to clean dishes at every angle. Simply place hard-to-clean items above the StormWash wheel on the bottom rack and it scrubs them for you. The AutoRelease door opens automatically to circulate air and accelerate drying time.

Does this also have a heating element to dry? Nothing works better than a real heating element. they'll try to sell you on fan blowing, condensate drying, but they're all jokes. They leave your dishes wet, dripping, spots, which need more chemicals.Heat?

I'd like to help with this, David! This link (https://bit.ly/3a74G2t) has useful information on how to get the driest dishes possible with this dishwasher. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 27.7 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Stainless Steel

This Samsung Family Hub refrigerator makes it easier to connect to what's most important to you: your family and home, whenever and wherever you want. Family Hub lets you manage your family's calendars, play music on Spotify, share pictures, and stay connected right on your refrigerator. With Family Board, a digital bulletin board, you can customize pictures, add stickers, and leave handwritten notes for your family.

Does anyone notice 3 tiny holes on the top left handside from inside?. I have attached a picture. Just want to make sure its not a defect.

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(click to see full-size image)

Hi Patel! We'd like to speak with you more in depth about this to determine how we can best assist you. Please reference ticket number 1142949334, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.

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how does the sanitizer work?

Thanks for asking, frank! I can provide this link (https://bit.ly/371Us1f) to the user manual for this model. Page 40 has information on how and when to use the sanitize feature. ^Jecca

4 years, 11 months ago

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Samsung

Samsung - 4.0 Cu. Ft. Stackable Electric Dryer with Ventless Heat Pump - White

This Samsung ENERGY STAR~ certified ventless heat pump dryer offers a more energy-efficient, cost-effective and gentle way to dry your clothes. The sensor dry feature optimizes the time and temperature of the drying cycle so clothes are always thoroughly dry without being damaged. The 40' Express cycle gets a small 2 lb load of clothing dry and ready to wear in just 40 minutes. The Samsung Smart Care application interacts with your dryer to perform an immediate diagnosis and offer quick solutions straight from your smartphone device.

Is it normal for air to leak from the front door?

Hi yuanyuan62! The door of the dryer should create an air tight seal when closed. We would be happy to speak with you more in depth about this to see what options we can provide to help with this. Please reference ticket number
1142949280, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

4 years, 11 months ago

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Samsung