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    April 24, 2013
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 Samsung - 30 inches - Convertible - Wall Range Hood - Fingerprint Resistant Black Stainless Steel
Samsung - 30 inches - Convertible - Wall Range Hood - Fingerprint Resistant Black Stainless Steel
The Samsung Range Hood turns on with the cooktop to keep the kitchen air fresh. The hood fan and lights automatically start when the burners turn on. The dishwasher-safe metal Baffle Filter keeps the air clean by filtering the grease and odor that are drawn through the Hood. Monitor and control the vent and lights remotely from your smartphone.
 

Does this range hood include any chimney coverings? I have a 9ft ceiling and want to know if I need to purchase a chimney extension kit with it to reach the top?

I'm happy to help with this Chris! This link (https://bit.ly/38jhUIx) is to the user manual for this model. Page 6 lists everything that is included with the hood. ^Jecca
5 years ago
by
Posted by: 
Samsung
 
 Samsung - 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos / DTS:X - Black
Samsung - 7.1.2-Channel Soundbar with Wireless Subwoofer and Dolby Atmos / DTS:X - Black
The top of the line Q Series sound bar engulfs the room in true 3D surround sound. The Q900T delivers a wide range audio experience, by projecting depth with sound from above and around. Immersive Sound quality with True 7.1.2ch sound. Explore the depths of sound with Dolby ATMOS and DTS:X. Dual technology that captures each distinct sound as it flows above and around you. The Q900T sound bar consists of 7 channels, 1 subwoofer channel, and 2 up-firing channels for enveloping sound, powered by 16 speakers. Wide range speakers are positioned at both corner of the sound bar to produce an expanded sound stage delivering audio from all angles.
 

Alexa registration did not appear to complete. Amazon Alexa app knows I have an Alexa-enabled soundbar but thinks it is “offline”. Mic is on, but there is no visible or audible response to any Alexa command. Suggestions?

Hi Gdf1! I’m sorry to see that you are having difficulties with the Alexa setup on your new soundbar.
So that we can better troubleshoot towards a solution, please reach out to Samsung Support at:
― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week
― LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you.
^Tim
5 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 65&quot; Class 8 Series LED 4K UHD Smart Tizen TV
Samsung - 65" Class 8 Series LED 4K UHD Smart Tizen TV
Stream all your favorite shows on this 65-inch Samsung Smart TV. The variety of smart features and applications provides access to a range of streaming services, and compatibility with virtual assistants offers convenient voice-controlled functionality. This Samsung Smart TV has a Crystal Processor 4K that automatically enhances the image quality of movies and shows.
 

What are the terms of the MFG warranty

Hi Mike! The TU8000 includes a one year manufacturers warranty. For the full list of details regarding the warranty for the 65TU8000, visit the following link from Samsung: https://www.samsung.com/us/support/service/warranty/UN65TU8000FXZA
^Tim
5 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 65&quot; Class Q80T Series QLED 4K UHD Smart Tizen TV
Samsung - 65" Class Q80T Series QLED 4K UHD Smart Tizen TV
Add a stunning focal point to your living room or office with this Samsung 65" QLED Smart TV. A precisely controlled backlight system automatically modifies contrast settings to display darker blacks and brighter whites. This Samsung 65" QLED Smart TV displays brilliant UHD HDR images and offers a Quantum Processor 4K for automatic picture optimization.
 

How to connect Bose 5 solo with optical and Sony headphones ( analog) to Samsung Q80? Want audio from both at same time.

Hi Marty! You are unable to use multiple external audio devices at the same time. The Q80T features Multi Output audio meaning you can use both TV speakers and Bluetooth device audio simultaneously. When this function is active, you can set the volume of the Bluetooth headphones higher than the volume of the TV speaker.

If you need assistance or have questions, please call us at 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week.
^Tim
5 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 55&quot; Class Q90T Series QLED 4K UHD Smart Tizen TV
Samsung - 55" Class Q90T Series QLED 4K UHD Smart Tizen TV
Experience your favorite TV shows and videos with this Samsung Q90 Series Ultra HD smart TV. The quantum processor 4K engine delivers lifelike image quality, while compatibility with popular virtual assistants supports voice control. This Samsung Q90 Series Ultra HD smart TV runs on Tizen OS to provide access to a variety of streaming services.
 

I want to completely turn off the wifi signal and bluetooth signal from this tv. It is attached to an ethernet cable and says in the settings that it is a wired connection. However, there is still a signal being emitted from the tv (tested with rf meter).

Hi meryl! There are not any additional settings through the TV menu to further disable Wi-Fi or Bluetooth. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at:
― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week
― LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you.
^Tim
5 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless steel
Samsung~s Family Hub refrigerator helps you connect to what~s most important: your family and home, whenever and wherever. Family Hub lets you see inside your refrigerator from anywhere, manage your family~s calendars, stream music and stay connected right from your Family Hub screen. Now with Family Board, a digital bulletin board, you can create a home screen with personalized pictures, stickers and hand-written notes for your family.
 

Cannot get the original water filter out to replace. It’s stuck. Help.

I'm happy to help, cc66! This link (https://bit.ly/37bZRUy) has some great information and useful tips on replacing the water filter. ^Jecca
5 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry &amp; Wi-Fi, Fingerprint Resistant - Stainless Steel
Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung front control slide-in gas range with Air Fry is fully Wi-Fi connected and voice enabled, making it easy to create delicious and healthier* meals for your family. *As compared to deep frying.
 

What are the best cleaning products to use on the grate and the ceramic stove top? The stove top appears streaky unless using a microfiber cloth. Thanks.

I'm happy to help! This link (https://bit.ly/36wsBoL) has all you need to know about cleaning the gas cooktop. ^Jecca
5 years, 1 month ago
by
Posted by: 
Samsung
 
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
 

confusing and no internet videos. The instructions are confusing to me. I want to use "autocook" but it is confusing . How do you do it?

I'd like to help with this, rebecca! Page 37 of the user manual (https://bit.ly/3hJi3Ia) has step by step instructions on how to use the auto cook feature. ^Jecca
5 years, 1 month ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 cu. ft. Flex Duo Front Control Slide-in Gas Convection Range with Smart Dial, Air Fry &amp; Wi-Fi Fingerprint Resistant - Stainless Steel
Samsung - 6.0 cu. ft. Flex Duo Front Control Slide-in Gas Convection Range with Smart Dial, Air Fry & Wi-Fi Fingerprint Resistant - Stainless Steel
The Samsung Flex Duo Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
 

While using oven, the hot air comes out from vent in the back of the stove. Is it normal? It makes the backsplash tiles so hot that i can not even touch the tiles and always scared about any fire accident. Stove is about 3 inches away/out from back wall.

Hi NG! We would love the opportunity to speak with you about these concerns you're having and see what options we may have available for you. Please reference ticket number 1142810822, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
5 years, 1 month ago
by
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Samsung
 
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
 

What filter fits my Samsung refrigerator model: RF28R7201SR/AA

Thanks for asking! This water filter is not compatible with refrigerator model RF28R7201SR/AA. That refrigerator will require the water filter model HAF-QIN. ^Jecca
5 years, 1 month ago
by
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Samsung