Samsung
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- Answer Count73567
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- First AnswerApril 24, 2013
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Samsung - 50" Class QN90A Neo QLED 4K UHD Smart Tizen TV (2021)
Our best 4K picture offers lush visuals and crisp detail that create an unmatched cinematic experience.
Is this TV ok for outdoors?
Hi Polly - This greatly depends on your environmental conditions. Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, etc. The operating temperature is between 50˚F to 104˚F. Operating humidity is between 10% - 80%. Storage temperature ranges between -4˚F to 103˚F. Conditions falling outside these ranges may lead to serious damage to your TV. Additionally, Samsung does offer The Terrace TV which is IP55 rated for outdoor use. ^Gina
5 years, 1 month ago
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Samsung
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
Does this product come with a wall charger for the United States? I was wondering if I’d have to buy another US charger because they are $30 extra dollars.
Great question! A new Galaxy A12 does come with a charger. Thank you for asking this question. ^Kayla
5 years, 1 month ago
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Samsung
Samsung~s Energy Star Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.1
Is this direct drive
Thanks so much for asking! Yes, this model is listed as having a direct drive motor. ^Jecca
5 years, 1 month ago
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Samsung
Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly and safely dry your clothes. Also, with 7.2 cu. ft. capacity and 8 Preset Drying Cycles, you can do fewer loads in less time and fulfill almost every drying need.
Can I use this dryer with a propane tank LP ?
It sure can, Rayjb! In fact, this dryer comes with a compatible conversion kit to switch from gas to propane. However, Samsung does recommend having a licensed professional perform the conversion due to the risks associated with gas and propane. ^Jecca
5 years, 1 month ago
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Samsung
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
We purchased a Samsung French door, refrigerator with dual ice-makers. Model RF28R6241SR. The light for the freezer shows ice-maker on. It has been 6 days and no ice. Is there something we are not doing?
I'm happy to help with this, pattynor! If the light next to the "Ice Off" button is lit up, then the ice maker is actually turned off. To turn the ice maker back on, tap the Ice Off button; you should see the indicator light turn off. If your ice maker is turned on but you're still not getting any ice, I recommend following the steps in this link: https://bit.ly/3cNuG3H. ^Jecca
5 years, 1 month ago
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Samsung
Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
A counter depth refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The FlexZone Drawer helps keep a variety of food organized.
How noisey is this unit and does it run 24/7 or has cycle on off when coldness is met.
Great questions, VIC! I have this link (https://bit.ly/35qw5ZZ) that discusses all the possible noises you may hear from the refrigerator, as well as what to do if you hear an abnormal sound. The compressor will cycle on and off as long as the internal temperature is holding at the set temperature. ^Jecca
5 years, 1 month ago
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Samsung
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
When washing on the normal cycle, all is fine until the rinse/spin. After washing, the tub drains and spins, it then adds water and fabric softener about half way covering the clothes, but immediately drains and spins. It does not rinse. Washer is new.
Hello there! What you're describing definitely does not seem normal, and we'd love the opportunity to help resolve this. We'd like to speak with you directly to get some more details about this to determine the best solution. Please reference ticket number 1143425366, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
5 years, 1 month ago
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Samsung
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
can you turn the beeping sound off? My previous samsungs could with a button or programming
I have great news for you! This model does have an option to turn the sound on/off. To do this, you'll need to enter the settings menu by pressing and holding the "0" button for about 3 seconds. Next, you'll need to tap the number "3" to select the sound feature. Next, press either "1" to turn the sound on, or "2" to turn the sound off. Finally, tap the "OK/START" button to set the option. ^Jecca
5 years, 1 month ago
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Samsung
Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ - Champagne
Samsung's 4.5 cu. ft. capacity front load washer with steam eliminates stains without the need to pretreat. Self Clean+ keeps your washer drum fresh and clean, while Smart Care allows for easy troubleshooting from the convenience of your smartphone. Bring inspiration to your laundry room with beautiful designer colors, including a new champagne finish.
What other accessories are required for installation?
Excellent question, Devika! First, I'm providing this link (https://bit.ly/2RYS3A6) to the user manual for this model. Page 15 has a list of what's included with the washer, and page 16 has what you'll need that is not included. ^Jecca
5 years, 1 month ago
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Samsung
Enhance your sporting performance with this Samsung Galaxy Watch Active2 Bluetooth smartwatch. Monitor your workouts and receive detailed reports on your performance even as the running coach feature gives you important insight in real time. This Samsung Galaxy Watch Active2 Bluetooth smartwatch analyses your sleep pattern and offers helpful advice on how to improve it.
Can you download any kind of apps on this device?
Hello there. You are able to download applications to the device through the Galaxy Wearable application. I have included this link (https://www.samsung.com/us/support/answer/ANS00061436/) with more information. Thank you for asking this question. ^Kayla
5 years, 1 month ago
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Samsung