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April 24, 2013
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Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator - White

This Top-Freezer Refrigerator features FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.

The icemaker does not produce ice cubes but more like "ice shavings". Is there a switch to get the ice to be cubed?

Hi there! We'd like to help with this. The ice maker is designed to make cubes in a half moon shape. Though, because ice can be brittle at times, it is possible for the ice cubes to break apart when being dumped into the ice bucket. ^Jecca

5 years, 3 months ago

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Samsung

Samsung - Galaxy Watch3 Smartwatch 45mm Stainless BT - Mystic Black - (2020)

The most advanced Samsung smartwatch is now also the most stylish. The Galaxy Watch3 combines powerful technology with a premium, customizable design so you can manage the day-today from your wrist, beautifully. No matter where life takes you, connect to your favorite apps from your wrist via Bluetooth. Keep an eye on wellness with advanced health monitoring, and go for days without charging.

If the watch is waterproof then why does the warranty say that it's void if water gets in it?

Hello there! The Galaxy Watch3 is a water resistant device so it is still able to be damaged by water, which is not covered by the warranty. I have included a link with tips on how to avoid damage. Thank you for taking the time to ask this question. ^Kayla
https://www.samsung.com/us/support/answer/ANS00078031/

5 years, 3 months ago

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Samsung

Samsung - Galaxy Watch Active2 40mm Aluminum - Violet - (2019)

The Samsung Galaxy Watch Active2 is designed to help you learn more so you can achieve more. It goes beyond tracking steps to offer advanced health monitoring and actionable insights on running style, overall physical endurance and heart health. Connect seamlessly via Bluetooth to your favorite apps so you can keep moving and a sleek, all-new design means you can wear the Galaxy Watch Active2 everywhere from the gym to the pool to your bed

Will this watch work with a pixel 4A 5g phone?

Hi, Tracey. The Galaxy Watch Active2 is compatible with your device if it is running on Android OS 5.0 and above, RAM 1.5GB and above. Thank you for asking this question. ^Kayla

5 years, 3 months ago

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Samsung

Samsung - Galaxy Watch3 Smartwatch 41mm Stainless BT - Mystic Bronze - (2020)

Would I be able to start my SUV from the watch if the app is compatible?

Hi there. You are not able to start your car using the Galaxy Watch3. Thank you for asking this question. ^Kayla

5 years, 3 months ago

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Samsung

Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

Get lost in your favorite playlist with these Samsung Galaxy Buds+ earphones. The premium AKG technology delivers crisp, high notes and deep bass for a full-bodied sound, while the built-in battery delivers up to 22 hours of nonstop playtime for limitless entertainment. When paired with your smartphone, these rechargeable Samsung Galaxy Buds+ earphones are compatible with virtual assistants like Bixby or Alexa for convenient hands-free control.

Are the plastic part that goes into the ear changeable

Yes, JazzyJayy! The Galaxy Buds+ plastic tips are able to be changed. Thank you for asking this question. ^Kayla

5 years, 3 months ago

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Samsung

Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - White

This 27" wide pedestal will allow you to lift your Samsung front-load washer or dryer by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.

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Does this fit wf42h5000aw/a2 washer Dv42h5000gw/a3 dryer

Hi Kimberly! I checked our compatible products page (https://bit.ly/2Tl5Dyx) for this pedestal, but the washer model WF42H5000AW and dryer model DV42H5000GW are not listed as compatible. ^Jecca

5 years, 3 months ago

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Samsung

Samsung - 30 in. Wide 5 Burner 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WiFi and No-Preheat Air Fry - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking with your oven simple and fun.

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Does the depth measurement on this unit include any gap between the unit and the wall? and does it include the front handle? Or is it only the core measurement, not including handles or hookup space?

Great question! The product dimensions listed (29 15/16" W x 46 5/16"-47 1/16" (Adjustable) H x 28 11/16" D) are only for the range itself, and includes all attached parts, such as the handle. But I can also provide this link (https://bit.ly/2Ui2IXi) to the installation manual for this model. Page 12 has a very useful guide with a diagram of all the spacing dimensions you'll need. ^Jecca

5 years, 3 months ago

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Samsung

Samsung - 19.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with Wi-Fi - Stainless Steel

33" wide Smart 3-Door French Door Refrigerator is beautifully designed with a modern look that blends seamlessly into your kitchen.

Hi.. what’s the difference between the 19.5 cubic feet and the 17.5 cubic feet. The refrigerator on both are the same dimensions. But different prices.

Hi Christine! The cubic foot measurement is the total available space within the refrigerator. If you are seeing two similar models with different cubic feet listed, it is likely one of them has additional components within, such as an ice maker or water dispenser that is taking up some of the available space. If you'd like to leave another question with both of the model numbers you are interested in, I would be happy to look them up for you. ^Jecca

5 years, 3 months ago

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Samsung

Samsung - 5.8 Cu. Ft. Freestanding Gas Convection Range with Self-High Heat Cleaning - Stainless Steel

The fan convection distributes heat throughout the oven faster and more evenly, saving much time. The large oven interior capacity can easily accommodate a big roast, multiple casserole dishes, or two racks of cookies for the holidays. The powerful and flexible cooktop comes with a griddle and cooks faster with 5 specialized burners, including two power burners and a simmer burner.

Is this a dual fuel range - i.e., gas cooktop and electric oven?

Thanks so much for asking, David! This model uses natural gas (or liquid propane if it is converted) to heat both the cooktop and oven. However, it does also use electricity to operate the control panel and automatic ignitions. ^Jecca

5 years, 3 months ago

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Samsung

Samsung - 7.2 Cu. Ft. Electric Dryer with Sensor Dry - White

Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly and safely dry your clothes. Also, with 7.2 cu. ft. capacity and 8 Preset Drying Cycles, you can do fewer loads in less time and fulfill almost every drying need.

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This dryer is not heating anymore. The dryer takes approximately 3 or 4 cycles to dry a load of laundry. I just purchased this dryer in March of this year. This is unacceptable.

I'm so sorry to hear this, Juli! We definitely want to help you get your dryer back to working properly. This link (https://bit.ly/3h8dE36) has some easy to follow steps you can take that should help with this. ^Jecca

5 years, 3 months ago

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Samsung