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April 24, 2013
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Samsung - 70" Class 6 Series LED 4K UHD Smart Tizen TV

Enhance your viewing experience with this 70-inch Samsung 4K UHD smart TV. The HDR technology and 4K UHD resolution render sharp details and realistic colors, while a Crystal processor delivers exceptional picture quality on the flat-panel display.

The dog destroyed my UN70TU6980FX remote and power cord. What are the correct part numbers for these two items?

Hi there! So that we can better assist you, please reach out to Samsung Support at:
― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you. ^Gina

5 years, 3 months ago

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Samsung

Samsung - 70" Class 6 Series LED 4K UHD Smart Tizen TV

Is this TV firetv edition?

Hi steve! The TU6980 is a Samsung Smart TV, which includes a built-in platform powered by Tizen OS. ^Gina

5 years, 3 months ago

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Samsung

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.

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Where is the ice maker reset on this unit?

I'm happy to help with this! Page 36 of the user manual (https://bit.ly/3hWTMP4) has steps and helpful images to help you locate the "test" button that resets the ice maker. ^Jecca

5 years, 3 months ago

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Samsung

Water Filter for Select Samsung Refrigerators - White

Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

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Will this filter fit my fridge - Model# RH22H9010SR/AA?

Great news, Simster! I checked our parts website (https://bit.ly/3btQ12a) and this water filter is compatible with refrigerator model RH22H9010SR. ^Jecca

5 years, 3 months ago

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Samsung

Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and Super Speed - Black Stainless Steel

Samsung's new 4.5 cu. ft. capacity front-load washer featuring Super Speed allows you to wash a full load of laundry in just 30 minutes, without sacrificing cleaning performance. With Bixby enabled Wi-Fi connectivity, this washer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone. With Steam cleaning, you can eliminate stains without the need to pretreat. Bring inspiration to your laundry room with beautiful designer colors, including Samsung's new fingerprint-resistant black stainless steel finish.

The delivery guy mentioned you need an extra part for the steam function, is that just for the dryer or is that to make the steam on the washer work as well?

Great question, Mordy! The dryer requires a water connection to be able to use the steam function. However, most dryers do not require a water connection. As the washer would already be connected to the water, it does not require any additional connections to use the steam feature. ^Jecca

5 years, 3 months ago

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Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+ - White

Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.

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Does the water cover large blankets and comforters?

Thanks for asking, Patty! First, I'd like to provide this link (https://bit.ly/2UfzmG3) to some useful information about load sizes and the washer. I am also providing this link (https://bit.ly/3lQCbZu) that has information on the amount of water the washer should use, as well as what to do if it's not using enough. ^Jecca

5 years, 3 months ago

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Samsung

Samsung - 5.8 Cu. Ft. Slide-In Electric Range with Flex Duo Oven - Stainless Steel

This Samsung slide-in range is designed to fit seamlessly with your kitchen cabinets. Its intuitive programmable controls are built into the front, giving your cooktop a clean look.The oven features dual True Convection system and can be used either as a large single oven or split into two ovens with individual temperature controls.

Should the fan stay on constantly in the oven even when it is in "bake" mode only?

Hi there! There are two fans in the oven. The internal cooling fan, which helps keep the electronics cool, and the convection fan, which is visible at the back of the oven and circulates heated air for more thorough cooking. The convection fan turns on and off at regular intervals and has a quiet, low humming noise. Some models have more than one convection fan. ^Jecca

5 years, 3 months ago

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Samsung

Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.

Installed the microwave today and it seems to work great. I do have one concern. When I hit start, the unit does start and runs fine...however there is a clicking sound when the start button is pressed. Only last for 2 clicks and stops.

Hi Michael! We would love the opportunity to speak with you more in depth about the concerns you're having. Please reference ticket number 1142823325, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

5 years, 3 months ago

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Samsung

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

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Are the refrigerator shelves plastic or glass

Great question, Pikachu! According to our specifications (https://bit.ly/2K2NaCk) the shelves in this refrigerator are made of tempered glass. ^Jecca

5 years, 3 months ago

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Samsung

Samsung - 2.1-Channel Soundbar with Wireless Subwoofer and Dolby Audio/DTS Virtual:X (2020) - Black

Elevate your sound system with this Samsung 2.1-channel sound bar. Dolby Audio and DTS Virtual technologies produce accurate audio and simulate a complete surround sound experience, while Bluetooth multi-connection lets you connect two devices and easily switch between them. This 320W Samsung 2.1-channel sound bar features a wireless subwoofer for enhanced bass.

my connection is optical cable wen you hit sound control the base an treble that goes from -6 to 6 the sound does not change

Hi there! I'm sorry to see you're having trouble with your HW-T550 soundbar. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at:
― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you. ^Gina

5 years, 3 months ago

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Samsung