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    April 24, 2013
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 Samsung - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Samsung - HW-Q990D/ZA 11.1.4 Channel Q-Series Soundbar with Wireless Subwoofer and Rear Speakers, Dolby Atmos and Q-Symphony - Black
Experience our greatest of all time-level audio synchronized with your TV~s speakers* and customized to your living space. With intelligently tuned, 11.1.4 Ch. True Dolby Atmos Sound, the Q990D stands above the rest.
 

Hello, before I open the box. Do I need to plug the speakers in or are they wireless? Or should I just return it and buy an individual sound bar? I did wire the ceiling for speakers.

Hi there! Each rear speaker only needs to be plugged into a power outlet, as they connect wirelessly to the soundbar. ~ Samsung Solutions
6 months ago
by
Posted by: 
Samsung
 
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7~ display, enjoy smooth performance across all your apps and capture life~s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
 

does the Samsung A16 5 come with a SIM?

Good day Patti, thanks for taking the time to ask us your question about the Samsung Galaxy A16 5G. No, a SIM card will not be included with the purchase of this device. A physical Sim or an eSIM will be provided by the compatible carrier that you choose to render service to your device. If you have additional questions for us or if you would like any further assistance, please feel free to contact Support. Thanks for choosing Samsung! - Debra
6 months ago
by
Posted by: 
Samsung
 
Meet your go to device for on-the-go family fun Galaxy Tab A9+. A bright, engaging 11" screen is perfect for every family member to do what they love. Whether they~re enjoying a show, unwinding with a game, or catching up on schoolwork or day to day tasks, an upgraded chipset makes every experience feel smooth and easy. You can even open multiple apps at the same time and get all your everyday tasks done quickly. Use it for hours without worrying about power and keep everything you love together with plenty of storage space. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your family a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet Galaxy Tab A9+.
 

Do this tablet comes with a pen? Also,, why is the 128GB and the 256GB the same price? Is there a difference in the 2?

Greetings, thank you for taking the time to ask us your questions about the Samsung Galaxy Tab A9+. No, the Galaxy Tab A9+ is not compatible with the Galaxy S Pen. The difference between the Galaxy Tab A9+ 128GB and Tab A9+ 256GB is storage availability. If you have additional questions for us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
6 months ago
by
Posted by: 
Samsung
 
Samsung Mega Capacity 3-Door French Door refrigerator with 30 cu. ft. comes with four types of ice and a modern design. Store more groceries, including big and bulky items. The Dual Auto Ice Maker makes two types of ice ~ cubed, or Ice Bites while the external dispenser offers two additional ice options, curved and crushed.
 

Our ice maker quit working and I’m wondering if the ice maker has been accidentally turned off. Is there a switch on the inside that may have been switched off ???

Hello there,

Thank you for asking. Let's get the details you need.

Yes, your ice maker can be switched off and then switched back on again. Please refer to your user manual for more details. Turn to page 49, "If You Turn the Ice Maker Off."

User manual
https://downloadcenter.samsung.com/content/UM/202405/20240531054058993/FDR_RF6500C_3Door_F-hub_MANUAL_WEB_DA68-04752R_EN-MES-CFR_240529.pdf

If still no ice after switching it back on, your ice maker is still not working. Please refer to this troubleshooting link. Kindly click on the embedded word and watch the included video.

Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1151607344) to help our team pull up your information.

Have a great day.

^Camille
6 months ago
by
Posted by: 
Samsung
 
Galaxy Watch8 is built for those who never settle when it comes to self improvement. With a sporty yet sleek design, it packs a serious punch of enhanced performance, longer battery life and smart health tracking to keep you locked into your health and wellness goals, wherever they may take you. Your Watch8 works around the clock because a healthy lifestyle starts with healthy sleep. Advanced Sleep Tracking doesn~t just log hours, but it also takes a closer look at everything that happened while you snoozed. Wake up feeling lethargic? Get a full report on your sleep behavior, environment and disruptions, such as snoring. And when it~s time to get back on your feet for a new day and a new workout, you~re equipped with the insights you need to stay motivated with Energy Score. Need to multitask during your workout? Simply raise your wrist and speak naturally to send a text to meet up with a friend later, set a timer for your next mile or pull up your past run times. Watch8 is powerful and features an improved battery built to keep up with your longest bike rides without weighing you down. Thanks to a thinner, lighter body and dynamic strap system that molds to your wrist, you~ll almost forget your Watch is there as it tracks even the most intense workouts. Plus, the bright screen is visible even when you have to hit the trail in full sun. Galaxy Watch8 is more than a watch it~s a health coach and tracker that fits your wrist and your lifestyle.
 

Is the watch band interchangeable?

Hello there Junebug, thanks for asking us your question about the Samsung Galaxy Watch8. Yes. the bands for your Galaxy Watch8 can be easily changed. Check out, "How to change the band on your Samsung smart watch " if you would like step-by-step instructions about the quick process. If you have any other questions for us, please let us know by contacting Support. Thanks for being a cherished Samsung customer. - Debra
6 months ago
by
Posted by: 
Samsung
 
Upgrade your home theater experience with a big, striking 4K picture engineered specifically for sharpness & clarity on a mammoth screen. Take advantage of more than 2700 free channels on Samsung TV Plus and enjoy peace of mind as our proprietary triple-layer security protects your personal data. Add ultra-smooth action and improved contrast to the mix for a truly impressive view.
 

I have a Samsung 82" now on the wall, Will this 98" fit this 82"bracket I have now? or do I need to buy a new one?

Hi Terry,

It will depend on your wall mount. The 98" DU8900F TV needs a TV wall mount compatible with a VESA Map of 600 x 400mm.

~Samsung Advisor
6 months ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

How to adjust the volume, I don’t see the volume button on the remote control, can someone help? Please!

Hi Sandy,

The +/- rocker on the left-hand side of the remote controls the volume. Push up/down to adjust volume. Press and release quickly to mute.

To learn how to use your remote from your TV, go to Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.

~Samsung Advisor
6 months ago
by
Posted by: 
Samsung
 
Upgrade your home theater experience with a big, striking 4K picture engineered specifically for sharpness & clarity on a mammoth screen. Take advantage of more than 2700 free channels on Samsung TV Plus and enjoy peace of mind as our proprietary triple-layer security protects your personal data. Add ultra-smooth action and improved contrast to the mix for a truly impressive view.
 

does tv have audio output

Hi,

The DU8900 TV can connect to external sound via HDMI or Bluetooth. It does not have a digital optical input.

~Samsung Advisor
6 months ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

how much does this 70 inch tv weigh?

Hi X,

The 70" U7900 TV weighs 42.8 pounds with the stand.

~Samsung Advisor
6 months ago
by
Posted by: 
Samsung
 
A mundane chore like washing dishes is easier and more effective with a washing system that has dual wash arms and a spray jet that blasts water at high pressure, covering all angles to clean even the dirtiest dishes. To achieve improved drying performance the AutoRelease Door automatically opens at the end of the cycle to circulate air and dry dishes faster.
 

What are the exact dimensions for the drain hose please, the length of the drain hose and the Diameter .Thank you

Jano, thank you for asking. Let's get the details you need.

We do not have the exact dimensions of the drain hose to provide accurate information on this. We recommend contacting our parts team for assistance. Please get in touch with them at 800-627-4368. Their hours of operation are 9:00 am – 6:30 pm EST, Monday through Friday.

Have a great day.

^Camille
6 months ago
by
Posted by: 
Samsung