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April 24, 2013
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Samsung - 24" Radiant Electric Cooktop - Black

Slim with a minimalist appearance, this 24" electric cooktop is a powerhouse for small, busy home kitchens. Four heating elements accommodate every cooking need, with a special dual element to fit pots and pans of all sizes.

How many amps is it?

Hi Dan! Our specifications page (https://bit.ly/3b9xG8V) lists the total power for this model as 3.5 Kw. Jecca

5 years, 8 months ago

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Samsung

Samsung - 24" AutoRelease Dry Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Linear Wash, 39dBA - Black Stainless Steel

The whisper-quiet 39dBA Samsung dishwasher with linear wash technology has a one-of-its-kind sliding spray bar that moves in linear motion to provide corner-to-corner coverage for complete cleaning. Whisper-quiet wash cycles allow you to run the dishwasher any time of the day. The AutoRelease door opens automatically to circulate air and help improve drying performance.

Does it have short and longer cycles? How long do they last?

Great question, Pudgy! I can provide this link (https://bit.ly/3jTIprY) to a helpful guide to the different cycles and options available on Samsung dishwashers. ^Jecca

5 years, 8 months ago

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Samsung

Samsung - 36" Built-In Gas Cooktop with WiFi - Stainless Steel

This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 19K BTU power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.

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What else can be done with wifi besides whether the burners are on/off? Can it control multiple smart devices such as smart plugs and smart switches?

Hi TedKoby! I recommend reaching out to our dedicated SmartThings team at 866-813-2404. They can answer all your questions about supported devices and features the SmartThings app offers. ^Jecca

5 years, 8 months ago

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Samsung

Samsung - 6.0 cu. ft. Flex Duo Front Control Slide-in Gas Convection Range with Smart Dial, Air Fry & Wi-Fi Fingerprint Resistant - Stainless Steel

The Samsung Flex Duo Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.

Are the ovens electric and can the gas burners be used in a power cut?

Thanks for asking! The oven is also gas. The burners can be lit manually during a power outage. Page 18 of the user manual (https://bit.ly/3jScyYO) has steps on how to do this safely. ^Jecca

5 years, 8 months ago

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Samsung

Samsung - 7.4 Cu. Ft. Electric Dryer with Sensor Dry - White

Advanced features, such as Sensor Dry, optimize cycle time and temperature to thoroughly dry without damaging your clothes. With 10 preset drying cycles, you can cover almost every drying need for your active family. Smart Care allows for easy troubleshooting from the convenience of your smartphone.

Why would the dryer turn off in 5 minutes no matter what dryer setting I have it on. Is there a time setting? How can I diagnostic it with my phone? It heats up but not for more than 5 minutes then goes to cool down.

Hi liz! This link (https://bit.ly/3u5kzOD) can walk you step by step through what to check if the cycle is ending too quickly, and the clothes are still not dry. ^Jecca

5 years, 8 months ago

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Samsung

Stacking Kit for Samsung 27" Front-Load Washers and Dryers - Gray

Conserve space in your laundry area with this Samsung stacking kit. It lets you stack most Samsung 27" front-load washers and dryers for a more efficient use of space. The dryer is securely attached to the top of the washing machine, and a detailed installation guide is included with this Samsung stacking kit for quick and simple setup.

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How much more height should I account for if I'm going to stack? Does the stacking kit add any extra inches?

Hi Summer! Yes, the stacking kit will add a small amount of height to the washer and dryer. The user manual for the washer will list the dimensions of the washer and matching dryer when stacked. If you'd like to leave another question with the washer and dryer model numbers, I would be happy to look it up for you. ^Jecca

5 years, 8 months ago

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Samsung

Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel

Samsung's 27 cu. ft. large capacity 3-door French door refrigerator is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The clean lines and modern form blend beautifully into your kitchen, while the fingerprint-resistant finish withstands everyday smudges.

Does the bottom drawer open all the way or only half way

Great question, Gt! This link (https://bit.ly/3ppyewK) is to the user manual for this model. Page 17 has a diagram that shows how far the bottom drawer opens. ^Jecca

5 years, 8 months ago

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Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

Samsung~s Energy Star Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.1

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I’ve had this washer for 1 month and the SUD error came up already. Cleaned the hose and the filter and it still won’t work. How do I get warranty service on this please.

Hi Lindal! We would be more than happy to speak with you about setting up a warranty service claim. You can reference ticket number 1142971910, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

5 years, 8 months ago

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Samsung

Samsung - 7.4 Cu. Ft. Electric Dryer with 12 Cycles and Sensor Dry - White

Advanced features, such as Steam Sanitize+, eliminate 99.9% of germs and bacteria, while the Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes. With 12 preset drying cycles, you can cover almost every drying need for your active family.

Does this dryer come with the shoe rack?

Thanks so much for asking! This model does not list a rack in the included accessories. ^Jecca

5 years, 8 months ago

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Samsung

Samsung - 25 cu. ft. Large Capacity 4-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel

Samsung~s 25 cu. ft. large capacity 4-Door French Door refrigerator is beautifully designed, with SpaceMax~ Technology, EZ-Open Handle~ and a fingerprint resistant finish that withstands everyday smudges.

How do I adjust top shelf to lower for taller things>

I'd like to help with this, Pam! This link (https://bit.ly/2Nc2myr) has steps on how to remove the shelves and door bins from the refrigerator. ^Jecca

5 years, 8 months ago

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Samsung