Hi Brittany! If you should ever have any malfunctions or failures with the range, we're here to help! Just reference ticket number 1142710856, and reach out to us at either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513, and we will be happy to let you know what options we have for whatever concerns you. ^Jecca