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April 24, 2013
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November 2, 2026
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Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless Steel

Samsung~s Family Hub refrigerator helps you connect to what~s most important: your family and home, whenever and wherever. Family Hub lets you see inside your refrigerator from anywhere, manage your family~s calendars, stream music and stay connected right from your Family Hub screen. Now with Family Board, a digital bulletin board, you can create a home screen with personalized pictures, stickers and hand-written notes for your family.

Cannot get the original water filter out to replace. It’s stuck. Help.

I'm happy to help, cc66! This link (https://bit.ly/37bZRUy) has some great information and useful tips on replacing the water filter. ^Jecca

5 years, 9 months ago

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Samsung

Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel

The Samsung front control slide-in gas range with Air Fry is fully Wi-Fi connected and voice enabled, making it easy to create delicious and healthier* meals for your family. *As compared to deep frying.

What are the best cleaning products to use on the grate and the ceramic stove top? The stove top appears streaky unless using a microfiber cloth. Thanks.

I'm happy to help! This link (https://bit.ly/36wsBoL) has all you need to know about cleaning the gas cooktop. ^Jecca

5 years, 9 months ago

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Samsung

Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Stainless Steel

Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.

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confusing and no internet videos. The instructions are confusing to me. I want to use "autocook" but it is confusing . How do you do it?

Best Answer

I'd like to help with this, rebecca! Page 37 of the user manual (https://bit.ly/3hJi3Ia) has step by step instructions on how to use the auto cook feature. ^Jecca

5 years, 9 months ago

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Samsung

Samsung - 6.0 cu. ft. Flex Duo Front Control Slide-in Gas Convection Range with Smart Dial, Air Fry & Wi-Fi Fingerprint Resistant - Stainless Steel

The Samsung Flex Duo Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.

While using oven, the hot air comes out from vent in the back of the stove. Is it normal? It makes the backsplash tiles so hot that i can not even touch the tiles and always scared about any fire accident. Stove is about 3 inches away/out from back wall.

Hi NG! We would love the opportunity to speak with you about these concerns you're having and see what options we may have available for you. Please reference ticket number 1142810822, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

5 years, 9 months ago

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Samsung

Water Filter for Select Samsung Refrigerators - White

Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

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What filter fits my Samsung refrigerator model: RF28R7201SR/AA

Thanks for asking! This water filter is not compatible with refrigerator model RF28R7201SR/AA. That refrigerator will require the water filter model HAF-QIN. ^Jecca

5 years, 9 months ago

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Samsung

Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel

Samsung's 5.0 cu. ft. capacity top-load washer features Super Speed technology, which allows you to wash a full load in just 36 minutes without sacrificing cleaning performance. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch- free.

What kind of soup is this machine take

I'm happy to help with this! This washer is designed to be compatible with any type of High Efficiency (HE) detergent. For more information on this, check out this link: https://bit.ly/3rmgXGT. ^Jecca

5 years, 9 months ago

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Samsung

Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel

What is the difference in convection and air fry

Great question! I'm providing this link (https://bit.ly/2XqGZuZ) to the user manual for this model. Page 22 has information on the benefits of convection cooking; and 25 discusses the air fry feature. ^Jecca

5 years, 9 months ago

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Samsung

Samsung - 6.0 cu. ft. Flex Duo Front Control Slide-in Gas Convection Range with Smart Dial, Air Fry & Wi-Fi Fingerprint Resistant - Stainless Steel

Does this stove have a proofing feature for proofing dough?

Great news, LoTar! Yes, this model does have a bread proofing feature. ^Jecca

5 years, 9 months ago

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Samsung

Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel

Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.

This fridge came with the house we bought, but there is no ice maker. I can see there is space for one, and hookups for water, but no ice maker. Where can I purchase a replacement to put back in?

Hi there! I recommend checking SamsungParts.com or calling 1-800-627-4368 for information on available parts and accessories for Samsung appliances. ^Jecca

5 years, 9 months ago

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Samsung

Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel

The Samsung Front Control Slide-In Gas Range with Convection is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family faster.

How do I clean the top of the griddle burner? Soap and water or something else. It’s a different material than the other burners.

I'm happy to help, Lis! This link (https://bit.ly/36wsBoL) has everything you need to know about cleaning the gas cooktop. ^Jecca

5 years, 9 months ago

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Samsung