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April 24, 2013
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Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel

A refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The Food Showcase Door provides quick access to on-the-go items.

What is the app do we need to use to control the fridge?

Hi there,
I can help with that. With this unit the only app compatible is our SmartThings app. You will be able to connect your fridge with step by step instructions through the app. Thank you for choosing Samsung. ^Brad

5 years, 5 months ago

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Samsung

Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.

Is the vent a recirculating vent or a conventional vent? What is the CFM rating on the vent? I need a minimum of 400 CFM, will this provide that?

Best Answer

Hi there,
I can answer this for you. Our Samsung Microwave does have a vent rating of 400 CFM. You also can choose whether you would like to exhaust out or recirculate the vent fan. Thank you for choosing Samsung. ^Brad

5 years, 5 months ago

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Samsung

Samsung - 15W Qi Certified Fast Charge Wireless Charging Stand for iPhone/Android - Black

Charge your Qi-enabled smartphone with this Samsung wireless charger. The built-in fan helps prevent the device from overheating, and Fast Charge 2.0 technology delivers up to 15W of output for rapid power. This Samsung wireless charger allows charging in portrait or landscape orientations, letting you use the smartphone hands-free while chatting or watching movies.

What is the charging efficiency rate for this specific charger?

Hey there, good question! With a Galaxy Note10+, you can experience up to 15W wireless charging output. Galaxy S10 and Galaxy Note10 can charge up to 12W. ^Elizabeth

5 years, 5 months ago

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Samsung

Samsung - 10,000 mAh Portable Charger for Most Qi and USB Enabled Devices - Pink

Keep powered up with this pink Samsung wireless charger portable battery. A built-in charging pad lets you wirelessly refill your phone battery on the go, and an included USB-C cable can charge a second device simultaneously. With a 10,000 mAh capacity, this Samsung wireless charger portable battery has plenty of charging power for multiple uses.

Will this Fast charge the Samsung phone? Can you charge wirelessly, and from the two ports (USB-C and USB-A) at the same time?

Hello layzurguy, thanks for asking! Wireless Fast Charge is compatible with the Galaxy Note5 and Galaxy S6 edge+ and later models of the Galaxy S and Galaxy Note series. Standard charging speed applies to other devices including Galaxy S6 and Galaxy S6 edge. The included USB-C cable can charge a device through the USB port while simultaneously powering a device with the wireless charger pad on top. ^Elizabeth

5 years, 5 months ago

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Samsung

Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

Samsung~s Energy Star Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.1

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Is there a quick wash cycle if so how many minutes also is there an extra rinse cycle thank you

Hi there,
I can help with that. This unit does have a quick wash cycle. See more information below:
https://www.samsung.com/us/support/answer/ANS00061937/
Thank you for choosing Samsung. ^Brad

5 years, 5 months ago

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Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Self Clean+ - White

Samsung`s 4.5 cu. ft. capacity front load washer with steam eliminates stains without the need to pretreat. Self Clean+ keeps your washer drum fresh and clean, while Smart Care allows for easy troubleshooting from the convenience of your smartphone. Bring inspiration to your laundry room with beautiful designer colors, including a new champagne finish.

What is the width of the units? I want to install in a closet

Hi there,
I can help with that. The width of the washer is 27 inches. The width of the Dryer is also 27. Thank you for choosing Samsung. ^Brad

5 years, 5 months ago

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Samsung

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.

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Do you really have to shut off the water to the frig when you change the water filter? I can't imagine pulling the frig out and shutting water off just to change filter.

Hi there,
I can answer that for you. Samsung does recommend shutting the water supply off and relieving the pressure from your Water Filter Housing. This will allow you to remove and replace the filter with ease and no damage can occur. Also you can tackle the maintenance of the back of the fridge to ensure no dust build up. Thank you for choosing Samsung. ^Brad

5 years, 5 months ago

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Samsung

Samsung - 5.5 Cu. Ft. High Efficiency Front Load Washer with Steam and FlexWash - White

Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.

If one of the washers has a problem and won’t work does that mean the other washer won’t work either? For example if the bottom washer breaks down can I still wash clothes in the upper little washer or will it not work either?

Hi there,
I can answer this for you. Very rarely but should you ever any issues with error codes then it will just be on the control panel that is being used not both. You would be able to use the other washer but error code should be simple fixes. See more information on error codes below:
https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
Thank you for choosing Samsung. ^Brad

5 years, 5 months ago

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Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+ - White

Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.

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what is the model no for the matching dryer?

Hi there,
I can help with that. Our Samsung washer will pair with two different models. If you are looking for an electric dryer, your model number will be DVE45T3200W/A3. If you are looking for a gas dryer, your model number will be DVE45T3200W/A3. Thank you for choosing Samsung. ^Brad

5 years, 5 months ago

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Samsung

Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel

Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.

I bought this refrigerator without an ice maker. The only problem I have is that the freezer is way too cold. I have it at the lowest setting for cold, but it's still too cold. Ice cream is hard as a brick. Has anyone had this problem?

Hi there,
I can help with your freezer being way too cool. I have some information below that should take care of this. See below:
https://www.samsung.com/us/support/troubleshooting/TSG01109866/
If the issue persist, Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number #. We thank you for being a part of the Samsung family. ^Brad

5 years, 5 months ago

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Samsung