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    April 24, 2013
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 Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with 21.5&quot; Touchscreen Family Hub - Black Stainless Steel
Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with 21.5" Touchscreen Family Hub - Black Stainless Steel
Samsung's 22 cu. ft. counter-depth side-by-side Family Hub refrigerator is designed with a built-in look for a seamless fit. It offers smooth and streamlined exterior design features, beautiful flat doors, a minimal display dispenser, and easy-to-open recessed handles that blend beautifully into your cabinetry, adding function and style to your kitchen.
 

My touch screen on my fridge went all black And I think the fridge part went off

Hi there,
I see you are having issues with your Samsung Family Hub display panel. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142525431. We thank you for being a part of the Samsung family. ^Brad
5 years, 7 months ago
by
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Samsung
 
 Samsung - 30 inches - Convertible - Wall Range Hood - Stainless Steel
Samsung - 30 inches - Convertible - Wall Range Hood - Stainless Steel
The Samsung Range Hood turns on with the cooktop to keep the kitchen air fresh. The hood fan and lights automatically start when the burners turn on. The dishwasher-safe metal Baffle Filter keeps the air clean by filtering the grease and odor that are drawn through the Hood. Monitor and control the vent and lights remotely from your smartphone.
 

Is this ductless?

Hi there,
i can help with that. All vented appliances from Samsung are Exterior & Recirculating Capable. Thank you for choosing Samsung. ^Brad
5 years, 7 months ago
by
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Samsung
 
 Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
This sleek and roomy French door refrigerator can elevate any kitchen. Youll be able to store the ingredients you need to cook the way you want, and keep ingredients at their freshest in a spacious interior.
 

I have the RF260BEAESG/AA model. Abrupt cessation of ice. Arm is locked in up position. Red checkerboard light is on. Thinking it’s water filter related. How do you change the water filter? Is it difficult to do? Thanks!

I am including a helpful guide on how to change the water filter (https://bit.ly/2H4VZJQ). We thank you for being a Samsung customer! ^Lena
5 years, 7 months ago
by
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Samsung
 
 Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection &amp; Wi-Fi, Fingerprint Resistant - Stainless Steel
Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Gas Range with Convection is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family faster.
 

is there a drawer at the bottom?

Hi there,
I can answer that for you. Yes, all Samsung Ranges have a drawer located at the bottom of the unit. Thank you for choosing Samsung. ^Brad
5 years, 7 months ago
by
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Samsung
 
This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 22K BTU true dual-power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Easily accommodate a round bottom wok on the custom wok grate. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.
 

I am upgrading my cooktop and my cut-out dimension is 29"x 19" exact. Will this model be able to fit in?

The cooktop Cut-Out Dimensions are 28 1/2" W x 3 1/8" H x 19 5/8" D. Thank you for choosing Samsung for your home! ^Lena
5 years, 7 months ago
by
Posted by: 
Samsung
 
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
 

Is this the correct Samsung replacement filter for my 4-door Samsung Model RF28JBEDBSG? I bought a box with multiple filter previously. Thanks.

Yes, water filter HAF-CIN is the compatible water filter for your model refrigerator. Thank you for being a Samsung customer! ^Lena
5 years, 7 months ago
by
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Samsung
 
 Samsung - Galaxy Note20 Ultra 5G 512GB (Unlocked) - Mystic Black
Samsung - Galaxy Note20 Ultra 5G 512GB (Unlocked) - Mystic Black
The power to work. The power to play. This isn't the time to slow down, this is the time to forge ahead and take the opportunities that come your way. You don~t need a smartphone. You need a power phone. One as beautiful as it is intelligent with a pen that is mightier, a battery that doesn't leave you hanging and is as well-connected as you. Samsung Galaxy Note20 Ultra 5G Unlocked takes power to the next level with cutting-edge technology, letting you master whatever you choose to do next.
 

This phone is factory unlocked cellphone ?

Hello. This device does show to be unlocked. Thank you for asking this question. ^Kayla
5 years, 7 months ago
by
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Samsung
 
 Samsung - 5.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung - 5.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
 

Is there a manufacturers warranty on this washer/dryer package?

Hi there,
I can help with that. Our Samsung Washers and dryers all come with a one year warranty covering parts and labor, Thank you for choosing Samsung. ^Brad
5 years, 7 months ago
by
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Samsung
 
 Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
Samsung - 5.9 cu. ft. Flex Duo Freestanding Electric Range - Stainless Steel
Flex-Duo with Dual Door gives you flexible oven capacity by splitting one oven into two. The removable Smart Divider creates two independent ovens and temperature controls to cook multiple dishes simultaneously, with little to no transfer of heat or aroma. A hinged door gives you access to just the top compartment or the full oven. Dual Fan Convection distributes heat throughout the oven for faster and more even cooking. The powerful flexible cooktop has five heating elements and can handle multiple dishes, in different sized pans, simultaneously.
 

Is there a height adjustment to raise the range level with the coutertop? Thank you

Hi there,
I can answer this for you. the unit does have a leveling leg on each corner to ensure the unit is level and counter height. Thank you for choosing Samsung. ^Brad
5 years, 7 months ago
by
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Samsung
 
 Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
This Samsung Over-the-Range Microwave makes preparing multiple dishes effortless with its large 2.1cu. ft. capacity, accommodating even your biggest dishes. The Glass Control panel provides a seamless, integrated look, ensuring all design elements will match in your kitchen. Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch-resistant and easy to clean interior, making everyday maintenance simple.
 

Can the turntable be turned off

Hi there,
I can help concerning the turntable on this new Samsung Microwave. The unit does have the feature to disable the Turntable. Thank you for choosing Samsung. ^Brad
5 years, 7 months ago
by
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Samsung