I have some things that might help you with this! The "Garment +" icon indicates the times that it is safe to add more items to the wash cycle. Since your washer is not completing the rinse and spin cycle, I would recommend looking over the information in this link (https://bit.ly/2ymnbwm) to determine the cause and best resolution. For any future questions you might have about the features and options on this washer, you can use this link (https://bit.ly/2DpDSLD) to download a copy of the User Manual. ^Jecca