Hey there, LAUGH135. We would love to speak with you further to see what we can do to help. Please reach out to us via any of the following outlets and reference ticket number 1141832200.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). ^Lo