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Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel

Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.

Is this a Direct Drive washer? I see the warranty is 10 yrs if iis direct drive.

Pati, yes the washing machine does have a direct drive motor. Thank you for choosing Samsung! ^Lena

5 years, 10 months ago

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Samsung

Samsung - 65" Class The Frame Series LED 4K UHD Smart Tizen TV (2020)

Showcase your artistic side with this 65-inch Samsung Frame QLED smart TV. When activated, the built-in motion sensor automatically transforms your TV into a stunning work of art, displaying your favorite selections, while access to an art store lets you subscribe to a list of established and growing artists. This Samsung Frame QLED smart TV features Quantum Dot technology for a richly colored, lifelike display, even in bright scenes.

So, I have the dimensions but I need the minimum clearance between this unit and the ceiling and fireplace mantle. thanks

Hi DVD! The 65" Frame is 32.7" in height. There is no required clearance for the TV, if it fits you are good to go! ^Tim

5 years, 10 months ago

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Samsung

Samsung - 30" Induction Cooktop with WiFi and Virtual Flame - Stainless Steel

The Samsung Induction Cooktop is the most advanced cooking technology, with an always cool cooking surface. The flexible cooktop accommodates a variety of pot and pan sizes Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Virtual Flame LED lights shine onto pans to give the visual of gas cooking, with the precision of induction.

See all Q&A for this product

What type of pan must be used

I am including a guide on the best cookware to use on the cooktop (https://bit.ly/3dMMyLx). Thank you for being a part of Samsung! ^Lena

5 years, 10 months ago

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Samsung

Samsung - 75" Class The Frame Series LED 4K UHD Smart Tizen TV

Upgrade your entertainment gallery with the 75-inch Samsung The Frame smart TV. Quantum Dot Technology renders life-like Ultra-HD details to 4K resolution, while the multiple voice assistants enable intuitive control. This Samsung The Frame smart TV features a built-in motion sensor that automatically transforms the screen to your preferred piece of art when not watching.

Looks like the One-Connect cable is not in-wall rated (for 2020 Frame model). I don't want to spend extra $ for in-wall cable. Can I run the One-Connect cable in conduit? I only need a short run (less than 8 feet) from back of TV to cabinet on the side.

Hi Tom! Yes, the One-Connect cable can be ran through a conduit for in wall use rather than purchasing the in wall rated cable. ^Tim

5 years, 10 months ago

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Samsung

Samsung - 75" Class The Frame Series LED 4K UHD Smart Tizen TV

DOES THIS TV HAVE FULL ARAY?

Hi Gloria! The Frame TV does not feature direct full array, instead featuring Dual LED lighting technology to adjust the color tone so you can watch it the way it was meant to be seen. ^Tim

5 years, 10 months ago

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Samsung

Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel

Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.

We own this fridge and it works great, my issue is everything molds rather quickly inside and the freezer seems to freezer burn everything. Is there settings or something we should do for maintenance? Thank you josh

I am including two helpful troubleshooting guides to support your concerns on the mold and the freezer (https://bit.ly/3mhmviB) (https://bit.ly/2FWGxiU). We thank you for choosing Samsung for your home! ^Lena

5 years, 10 months ago

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Samsung

Samsung - 43" Class The Frame Series LED 4K UHD Smart Tizen TV

Watch movies and favorite programs with realistic, vibrant colors on this 43-inch Samsung The Frame QLED smart TV. Wi-Fi connectivity offers easy access to streaming services, and the 4K Quantum Processor provides accurate pictures for a cinematic viewing experience. This Samsung The Frame QLED smart TV supports voice control for easy operation, and the 20W speaker system produces powerful sound for an all-around entertainment experience.

I currently have a tv mounted on a moveable wall mount, as the room has curves and angles. We need to be able to move it so it can be seen from different positions. Can this be mounted the same way as existing tv? Thank you

Hi SusanT! Yes, the Frame features a VESA mounting pattern of 200mm x 200mm for compatibility with a wide range of universal mounting solutions. Check the user manual for your existing mounting equipment to confirm the 200mm x 200mm VESA mounting pattern is supported. ^Tim

5 years, 10 months ago

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Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

This Samsung Over-the-Range Microwave makes preparing multiple dishes effortless with its large 2.1cu. ft. capacity, accommodating even your biggest dishes. The Glass Control panel provides a seamless, integrated look, ensuring all design elements will match in your kitchen. Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch-resistant and easy to clean interior, making everyday maintenance simple.

I need a 30X15 over the range microwave to replace one that’s gone bad. Want a black stainless..

I am including a link to our website Samsung.com for you to view the different microwaves that we offer, to ensure you get the best one for your home (https://bit.ly/37E3XVo). Thank you for being a Samsung customer! ^Lena

5 years, 10 months ago

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Samsung

Samsung - 55" Class The Terrace Series QLED Outdoor Partial Sun 4K UHD Smart Tizen TV (2018)

The Terrace outdoor TV was designed to look incredibly vivid and bright, especially in daylight. This slim QLED television is IP55 rated to protect against dust and rain. The anti glare screen and intuitive Smart TV capabilities make it a must have TV.

Is this a smart tv?

Hi Lynn! Yes, the Terrace features Samsung's Tizen smart TV platform built in allowing you to access your favorite streaming content without the need for an external device. The Terrace also provides built in voice control through Bixby, Google Assistant, or Alexa. ^Tim

5 years, 10 months ago

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Samsung

Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel

Cook food faster and more evenly with the Flex Duo oven's dual convection system. It allows the single oven to split into two ovens with the Smart Divider and also use convection cooking in both ovens. Two temperature controls cook dishes simultaneously at different temperatures.

We have a samsung double oven model # NE59J7850WG/AA When using either oven it pre heats fine then when cooking about 10 to 15 minutes all power shuts off to the range after it sets for a little while to cool down power kicks back on & you can reset oven

keith, I am including a helpful troubleshooting link to support your concerns on the power shutting off (https://bit.ly/3oh8naR). If you need further assistance after completing the troubleshooting steps, please feel free to reach out to us via one of the following options and reference ticket 1142547983.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung for your home! ^Lena

5 years, 10 months ago

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Samsung