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April 24, 2013
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September 12, 2025
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Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel

Samsung French door refrigerator: Organize your favorite fresh and frozen foods in this French door refrigerator, which offers a CoolSelect pantry with separate temperature controls to ensure customizable storage. LED lighting in the fresh-food and freezer sections helps you quickly find what you need.

How do I check the ice in the ice maker? I can not get it open. Thank you.

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Hey Hanlla! Check out this link (https://bit.ly/2XlV9M0) for help with your ice bucket being stuck. ^Jecca

6 years ago

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Samsung

Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Stainless Steel

Bring style and innovation to your kitchen. This Samsung electric range lets you cook two dishes at different temperatures simultaneously to speed up the cooking process. Plus, the steam clean system takes care of grease, oil, and stuck-on food.

Lost manual. How do I activate self cleaning?

Hello Pat! You can use this link (https://bit.ly/2YcavDm) to download a copy of the User Manual. According to page 25, simply press the Self Clean button to begin the self clean in the oven. ^Jecca

6 years ago

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Samsung

Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry - Black Stainless Steel

Less work for you, fresher results for your laundry. This Samsung dryer can steam away wrinkles and odors, stop the cycle to avoid over-drying, and save energy on each load. Plus, your clothes will look newer for longer with the snag-free stainless steel interior.

Can you connect this Dryer to your smartthings? or do you need an adapter for this?

Hi Diego! You can check with our SmartThings department at 866-813-2404 for details about how to use these features. ^Jecca

6 years ago

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Samsung

Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer - Champagne

This 27" wide pedestal will allow you to lift your Samsung front-load washer or dryer by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.

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compatible with samsung WF45K6200AZ ? not available in blue ? thanks

Best Answer

Hi there carlos. Our compatible products page (https://bit.ly/2NswX8K) does not list washer model WF45K6200AZ as compatible. ^Jecca

6 years ago

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Samsung

Samsung - StormWash™ 24" Top Control Built-In Dishwasher

Samsung STORMWASH~ Dishwasher Heavy-duty wash system makes pre-rinsing unnecessary. Powerful rotating spray jets are positioned to clean dishes at every angle. Simply place hard-to-clean items above the StormWash~ wheel on the bottom rack and it scrubs them for you. The AutoRelease~ door opens automatically to circulate air and accelerate drying time.

I just installed a .dw80k5050 and there is no power to control panel. There is power from the outlet and at the junction box, but does not light up the panel. I have followed the trouble shooting suggestions from the manual with no luck. Any ideas?

Hi Jeff! Here's a link (https://bit.ly/2PGq6e7) to some steps we recommend checking when the dishwasher does not power on. ^Jecca

6 years ago

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Samsung

Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel

A counter depth refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The FlexZone Drawer helps keep a variety of food organized.

Can you use the flex drawer for frozen food. I need easy access for my elderly mother that uses a walker, the big drawer is to low and heavy.

Great question, Phil! The FlexZone drawer has 4 options for temperature settings. You can find details about these 4 options on page 44 of the User Manual (https://bit.ly/327LcVx). ^Jecca

6 years ago

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Samsung

Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless steel

The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.

I start the microwave it will turn on and run but it will not heat up the food

Hi there IRSagent264! I'd like to provide this link (https://bit.ly/2Ckl80c) to help you determine why your microwave is not heating. ^Jecca

6 years ago

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Samsung

Samsung - SmartThings Hub - White

Connect wirelessly with a wide range of smart devices and make them work together.

Will Smart Things Hub operate Yale Door Lock? Remotely?

The SmartThings Hub is compatible with many different Yale door lock models. You can find the complete Works with SmartThings list here -- https://www.smartthings.com/products. Once the Yale device is linked to the Hub, you'll be able to set custom automations and scenes, as well as manually operate the lock remotely. If you have additional questions, feel free to reach out to our dedicated team of SmartThings experts at support@smartthings.com or 1-866-813-2404. Thank you for considering SmartThings! ~Samsung Brand Ambassador

6 years ago

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Samsung

Samsung - Family Hub 27.7 Cu. Ft. 4-Door French Door Fingerprint Resistant Refrigerator - Black stainless steel

This Samsung Family Hub refrigerator makes it easier to connect to what's most important to you: your family and home, whenever and wherever you want. Family Hub lets you manage your family's calendars, play music on Spotify, share pictures, and stay connected right on your refrigerator. With Family Board, a digital bulletin board, you can customize pictures, add stickers, and leave handwritten notes for your family.

Dose this Family hub comes with the built in Camera ?? Thank you

Great news Tony! I checked our specifications (https://bit.ly/340roEc) and this model does have an internal camera. ^Jecca

6 years ago

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Samsung

Samsung - SmartThings Hub - White

Connect wirelessly with a wide range of smart devices and make them work together.

Is it better to hook up this hub via WiFi or ethernet cable?

Mark,

Since the current version of the SmartThings Hub supports both WiFi and Ethernet connections, the best way to hook up the hub will be based on the space you are turning into your SmartThings home network. Check out this helpful resource on our Support page here -- https://support.smartthings.com/hc/en-us/articles/209963206 -- regarding the range of the Hub and the maximum-power directions for both the ZigBee and Z-wave antennas. If you have additional questions, reach out to our dedicated SmartThings team at support@smartthings.com or 1-866-813-2404 for assistance. Thank you for considering SmartThings! ~Samsung Brand Ambassador

6 years ago

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Samsung