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April 24, 2013
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November 13, 2025
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Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

Cook with variety. This Samsung over-the-range microwave lets you create quick, healthy meals, crispy fried foods, baked or roasted dishes, and much more. Convection and Slim Fry technologies heat food faster and more evenly than traditional microwave cooking.

My microwave is only 2 years old and just started showing the error code C-DO. What can be done?

This error code implies that the unit is experiencing a door/key error. We recommend trying to clear it by unplugging the microwave or turning it off at the circuit breaker for at least 60 seconds. If the error code returns when plugging back in, please reach out to us via any of the following outlets and reference ticket number 1141406379 so we can see what we can do to get this resolved;
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). We look forward to hearing from you. ^Lo

5 years, 8 months ago

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Samsung

Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White

Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung Over-the-Range Microwave makes preparing multiple dishes effortless with the large 1.9 cu. ft. capacity, accommodating even your biggest dishes. Sensor Cook technology automatically adjusts your cooking time for optimal results.

The microwave screen is not lit, and it appears there is no switch to enable a lit screen. Do I have a defective microwave or is this design on purpose?

This is the design of this microwave. The only part of the display that will be illuminated will be the time. The keypad itself does not light up. ^Lo

5 years, 8 months ago

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Samsung

Samsung - Galaxy Buds+ True Wireless Earbud Headphones - Black

Get lost in your favorite playlist with these Samsung Galaxy Buds+ earphones. The premium AKG technology delivers crisp, high notes and deep bass for a full-bodied sound, while the built-in battery delivers up to 22 hours of nonstop playtime for limitless entertainment. When paired with your smartphone, these rechargeable Samsung Galaxy Buds+ earphones are compatible with virtual assistants like Bixby or Alexa for convenient hands-free control.

I have the Samsung Gear Iconx that has 4gb of music storage in them and I don't see that these have any storage capacity. Is this true?

Hello Bubba, thanks for asking! Only the Gear IconX have 4GB of internal memory. ^Elizabeth

5 years, 8 months ago

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Samsung

Samsung - Galaxy Buds True Wireless Earbud Headphones

Upgrade your audio entertainment with these Samsung Galaxy Buds True Wireless Earbud Headphones. Optimized drivers offer enveloping bass and a wide range of sounds, while Bluetooth technology makes for convenient wireless connectivity. These Samsung Galaxy Buds earbuds feature adaptive dual microphones that help enhance speech clarity regardless of surrounding noises and an ergonomic, compact design for exceptional comfort and portability.

If you lose one of the headphones is there a way to find them?

Hello Jon, thanks for asking! If the earbud is still powered on and connected to your phone, you can try locating it with the Galaxy Wearable app. ^Elizabeth

5 years, 8 months ago

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Samsung

Samsung - 9W Wireless Charger Pad - Black

Fill device batteries cord-free with this Samsung wireless charging pad. This Qi-compatible device delivers up to 9W of wireless power to Samsung devices with Samsung Fast Charge technology for fast and convenient cord-free charging. The built-in fan and vents on this Samsung wireless charging pad keep your device cooler for maximum battery longevity.

Will it charge a galaxy s5

Hello Lee32, great question! This charger is Qi compatible meaning any Qi-certified products can take advantage of it. ^Elizabeth

5 years, 8 months ago

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Samsung

Samsung - Galaxy Buds True Wireless Earbud Headphones

Experience high-quality audio with these silver Samsung Galaxy Buds. The wireless design provides freedom of movement, and the Ambient Aware feature lets you hear when others are talking to you even when they're in. These splash-resistant Samsung Galaxy Buds have cushioned pads for a comfortable listening experience, while the included charging case provides up to 7 hours of power.

Can you swim with these?

Hello Me, great question! These earbuds have IPX22 splash-resistant technology, so they can only handle splashes, a little sweat and even the accidental spill. ^Elizabeth

5 years, 8 months ago

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Samsung

Samsung - Galaxy Watch Active Smartwatch 40mm Aluminum - Rose Gold

The lightweight yet durable Galaxy Watch Active smartwatch understands the way you work out. With auto workout tracking, you'll have the power to reach new goals, and a suite of apps helps you monitor your stress and sleep while you stay connected.

Will it connect with Google Pixel phone?

Hello Kp23, thanks for asking! This watch is compatible with Non-Samsung Android Smartphones (Android OS 5.0 and above RAM 1.5GB and above). ^Elizabeth

5 years, 8 months ago

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Samsung

Samsung - Galaxy A20 with 32GB Memory Cell Phone (Unlocked) - Black

Enjoy solid performance and seamless communication with this Samsung Galaxy A20 smartphone. The 6.4-inch Infinity Display provides high-quality visuals while watching movies, while the 4000 mAh battery offers ample power for all-day use. This Samsung Galaxy A20 smartphone has an octa-core processor and 3GB of RAM for smooth multitasking, while the dual-lens camera lets you capture special moments clearly.

What type of USB charging plug does it have?

Hello MichaelSF42, that's a really good question! This phone has USB Type-C connectivity. ^Elizabeth

5 years, 8 months ago

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Samsung

Samsung - SmartThings Hub - White

Connect wirelessly with a wide range of smart devices and make them work together.

Is this autovolt 100v-240v and can be used outside the US?

Hello! The SmartThings Hub is supported for use within the U.S. only. Thank you! ~Samsung Brand Ambassador

5 years, 8 months ago

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Samsung

Samsung - SmartThings Wi-Fi Smart Plug - White

Control your small appliances from a smartphone by plugging it into this Samsung SmartThings Wi-Fi smart plug. Compatibility with Alexa and Google Assistant enables seamless voice control. This Samsung SmartThings Wi-Fi smart plug lets you trigger lights to automatically turn on and off, and it extends the range of your devices when plugged into a wall outlet.

Can the Smart Plug be controlled by a Smart Things Water Leak Sensor to send a signal through the app to shut off my washing machine if the drain pipe over flows when it gets stopped up and also tell me that it has done so?

Hello! You can set up an automation within the SmartThings App to turn off the Smart Plug if the Water Leak Sensor detects moisture and have a notification sent to you. You can learn more about automations on our Support page here -- https://support.smartthings.com/hc/en-us/articles/115002056383-Custom-Automations-in-the-SmartThings-app. Please note that the SmartThings Water Leak Sensor does require the SmartThings Hub as well. Thank you! ~Samsung Brand Ambassador

5 years, 8 months ago

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Samsung