Samsung

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April 24, 2013
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February 27, 2025
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Samsung - Battery-Operated 3D Glasses - Black

Designed for use with select Samsung LED and plasma 3D HDTVs, these Samsung SSG-5150GB/ZA 3D glasses allow you to enjoy an ultrarealistic viewing experience. The battery-operated design enables up to 70 hours of continuous use.

Are they Compatible with any Samsung 3D glasses?

I currently have Samsung 3D glasses that are Model #: SSG-5100GB. Are these the closest type of 3D glasses as the ones I currently have?

AW421,

We can't determine which glasses you have, or which set you have. So unfortunately, we can't determine compatibility with your TV.

If you post back with your TV model, we can determine if they are compatible with your TV.

Thanks for your interest in Samsung products.

--Mr. S

10 years, 6 months ago

Posted by:

Samsung

Samsung - Battery-Operated 3D Glasses - Black

How many pairs of glasses are in this package?

AW421,

One pair of lenses is included - so one glasses headset.

Thanks for your interest in Samsung products.

--Mr. S

10 years, 6 months ago

Posted by:

Samsung

Samsung - Skype Camera - Black

Video chat with friends and family using this Samsung Skype VG-STC4000/ZA camera, which captures crystal-clear video with up to 1280 x 1080 resolution and detailed photos with up to 5.0 megapixels resolution. The built-in microphone records crisp audio.

VG-STC4000 with UN32EH5300 (2)

Dear Mr. Samsung:

Thanks for your answer.

I believe the camera is fine. The instructions manual states: "the blue led of the camera will turn on after you connect it to the TV, then it will be off after a while. This indicator led turns on only during a call"

Before I upgraded the firmware, that is what the camera did. The TV didn't recognize it but still the blue led was on and off after a while.

Since I upgraded the firmware the blue led keeps on all the time.

Could you please elevate my request to Samsung to check if the latest firmware of the TV is compatible with this camera?

Sincerely:

SamsungFan14

SamsungFan14,

I have some bad news, and this is rare - the answer I posted was incorrect.

For the EH Series, you will need the VG-STC3000 model.

Unfortunately, we tested this with the latest firmware also, and got the same result as you. If you can, return the unit to your retailer and find the VG-STC3000 model. (The STC4000 was supposed to be compatible, and it is not.) If you are past the return policy with Best Buy, please ask the store to honor our mistake (print this out if necessary) and I will be happy to explain to their people that I was mistaken. Most store managers, I hope, would be sympathetic since we did suggest that it would work. I'll also have that answer removed when I hear back from you.

If you still have trouble, post back and we'll work to get in touch with you somehow and see if something can be done to escalate it on our end.

I'm sorry for the inconvenience, and we'll work to make this right.

--Mr. S

10 years, 7 months ago

Posted by:

Samsung

Samsung - 16-Channel, 8-Camera Indoor/Outdoor DVR Security System - Black

Keep tabs on your home or business, even while you travel, with this Samsung SDSP5082 security system, which supports remote viewing from select iOS and Android mobile devices and PC and Mac computers via a downloadable app or the included software.

what is the cost of installation? Will best buy install the system if I pay the cost?

Installation is not included in the cost.

For installation, please reach out to the retailer directly to discuss options for installation.

Thanks for your interest in Samsung products.

--Mr. S

10 years, 7 months ago

Posted by:

Samsung

Samsung - ATIV Book 9 13.3" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 256GB Solid State Drive - Ash Black

Samsung ATIV Book 9 Plus NP940X3G-K04US Laptop: This laptop is thin and lightweight for convenience and portability, allowing you to surf the Web, stream media, check into your social networks and more while on the go.Learn more about the New Windows ›

Is my power cord covered by the Samsung warranty. It is not charging the laptop

Deb,

This is best answered by the Geek Squad or Samsung customer service center. Please reach out to the Best Buy Geek Squad or Samsung customer service center for further assistance.

--Mr. S

10 years, 7 months ago

Posted by:

Samsung

Samsung - Wireless Adapter

Connect your Samsung TV, Blu-ray Disc player or home entertainment system to your existing wireless network with this WIS12ABGNX adapter that features AllShare technology for wide-ranging compatibility.

Which dongle will work with a AUS UH8000 smart tv?

Comet,

This would be best answered by the Australian Samsung customer service center.
http://www.samsung.com/au/support/

We can only confirm compatibility for U.S. models.

Thanks for your interest in Samsung products.

--Mr. S

10 years, 7 months ago

Posted by:

Samsung

Samsung - 50" Class (49-1/2" Diag.) - LED - 2160p - Smart - 3D - 4K Ultra HD TV

Samsung UN50HU8550FXZA LED 4K Ultra HD TV: Step up to a new world of picture resolution with this Samsung Ultra HD TV. Display 4K content at 4x the resolution of Full HD, plus upscale all of your current TV shows and movies in amazing detail. You can also download the newest software and features, so you'll never get left behind as new 4K TV standards and smart technologies arrive.

Upscale thru bluray player to 4K or let Samsung upscale to 4K or both?

Have an OPPO 103 player that upscales to 4K,would I get true 4K content,ie:bluray movies and cable
shows by using the Samsung upscaler or the OPPO upscaler or both? Would using both at the same time be redundant?

Best Answer

This will ultimately depend which device has the better upscaler. We don't know which parts other devices might use, so we can't determine with certainty which will work better.

Although, any signal sent to the television will be upconverted to 4K. If it's already 4K, it will bypass the television's upconvert process and be displayed on the screen.

If your Blu-Ray player upscales, try it in 4K mode. Then send the signal from the Blu-Ray player as a 1080p signal and see if the television upscales it better.

Does that help?

Thanks for your interest in Samsung products.

--Mr. S

10 years, 7 months ago

Posted by:

Samsung

Samsung - 32" Class (31-1/2" Diag.) - LED - 720p - HDTV

Samsung UN32EH4003FXZA LED HDTV: Enjoy your favorite movies with a crisp, clear picture on this Samsung LED HDTV's 720p display. Wide Color Enhancer Plus delivers rich, vibrant hues, while ConnectShare Movie technology makes it easy to play back photos, music and videos from compatible USB devices.

Is TV model # 32EH4003FXZA epeat certified?

I am buying a new TV and would like to know if this one is environmentally "green"- does it meet the new EPEAT standards? Also, if I read the other posts correctly it DOES have a remote and sleep timer, but NO headphone jack? I would like the first 2 features definitely, but the headphone jack is not a deal-breaker. Thanks for your help- keep recycling!

recycling gal,

We're not sure about EPEAT, but we are measured by the government with Energy Star, and our products can be found on their website for comparing energy use when on, or when in standby.

Yes, a remote and sleep timer (3 different on/off time options) are included, but no headphone jack is available on this model.

Thanks for your interest in Samsung products.

--Mr. S

10 years, 7 months ago

Posted by:

Samsung

Samsung - 55" Class (54-5/8" Diag.) - LED - 1080p - Smart - 3D - HDTV

Samsung UN55H6400AFXZA LED HDTV: Boasting a large 1080p screen and Clear Motion Rate 480, this Samsung HDTV delivers crisp, clear images with exceptional detail. The Smart Hub provides easy access to streaming movies, TV shows, apps and the Web.

can i stream movies from my laptop directly to the tv without any extra devices

It would depend on how you want to do this, which OS you have, and if your movie files are supported.

Using AllShare or similar software, accessing movies on your network and streaming over your existing network may be possible. A Best Buy salesperson may be able to show you models that support streaming, and give you a tour of the new Smart TV interface that allows streaming.

Thanks for your interest in Samsung products.

--Mr. S

10 years, 7 months ago

Posted by:

Samsung

Samsung - 65" Class (64-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV

Samsung UN65H7150AFXZA LED HDTV: Become immersed in your favorite movies and TV shows with this Samsung HDTV's expansive 1080p LED display that provides crisp, clear images. The Smart Hub allows you to easily stream movies and music, download apps and surf the Web.

Which model to purchase?

Both items are on sale and priced the same. Should I buy this model:
Samsung - 60" Class (60" Diag.) - LED - 4K Ultra HD TV (2160p) - Smart - 3D - HDTV
or
Samsung - 65" Class (64-1/2" Diag.) - LED - 1080p - 240Hz - Smart - 3D - HDTV

The first offers the UHD 4k and related features. The second is bigger and a beautiful model; however I am leaning towards advanced technology. Although 4K is not commonly used, it may become more prevalent

Any views or personal experience would be appreciated.

Thank you.

You don't need 4K content to enjoy the 4K picture (although, it does help when content is available, and content is planned).

All of your current technology resolutions will be supported. So Blu-Ray, DVDs, cable/sat boxes and other peripherals will upgrade the picture signal and resolution to 4K. So you don't lose anything, really, or "walk away" from a previous technology, since all your current equipment is likely compatible.

I'm not sure there's a definitive answer here, but if you have specific questions that we can help answer, let us know how we can help.

--Mr. S

10 years, 7 months ago

Posted by:

Samsung