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  • Answer Count
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    36,195
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    April 24, 2013
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    August 26, 2025
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Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
 

how do we get direct tv on there i dont see an option to download the app

You can install the DirecTV app (as well as hundreds of others) by navigating to the search (magnifying glass) icon and typing in the app you're looking for. If you need more help, please contact Samsung Support at 1-800-SAMSUNG (available daily from 8 AM to 12 AM EST) or connect with us via live chat at Samsung Support: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
3 weeks, 6 days ago
by
Posted by: 
Samsung
 
Take full advantage of Samsung Vision AI with enhanced picture and sound upscaled to 4K quality, plus experiences uniquely tailored to you - whether you're streaming your favorite show, gaming with friends, or watching live sports. And with access to free, premium channels, there's always some thing great to watch - in vivid detail brought to life by proprietary Mini LEDs.
 

Does the 65” tilt a little bit back when on the stand?

Hi Julio - Please allow us the opportunity to better assist by contacting Samsung Support at 1-800-SAMSUNG. We’re available daily from 8AM to 12AM EST, or you can chat with us at https://www.samsung.com/us/support/contact/
~ Samsung Specialist
3 weeks, 6 days ago
by
Posted by: 
Samsung
 
Our fastest 4K processor powers Samsung Vision AI to upscale your favorite content and put you at the center of the action. Powerful OLED HDR+ contrast and Pantone Validated color let you appreciate every detail. Dynamic motion enhancement technology delivers ultra smooth action for crisp visuals at blazing fast speeds whether you're streaming or gaming.
 

Does the tv remote come with a charging cord? If not can a regular Samsung tv remote be purchased & connected easily instead of the one that comes with the tv? Thanks

MaseratiGal60 - A USB-C cable is not included; we recommend using a Samsung-branded USB-C cable when charging by wire for optimal compatibility. You can utilize a standard remote such as this option at Best Buy: https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217
~ Samsung Specialist
3 weeks, 6 days ago
by
Posted by: 
Samsung
 
This lifestyle TV helps you curate your own gallery with works of art or personal photos. It~s customizable and showcases expert validated color and 4K resolution.
 

What accessories would I need if I plan to mount this on a stone fireplace?

Frankie1013 - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
3 weeks, 6 days ago
by
Posted by: 
Samsung
 
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
 

Is this Model compatible with Dacor Refrigerator model DRF427500AP/DA?

Hello there,

Thank you for asking. Let's get the information you need.

The water filter for your Dacor fridge would be RAC00WFAAAA. To ensure that this HAF-CIN is compatible with your Dacor fridge, we recommend you contact Dacor Customer Service on this.

Have a great day.

^Camille
3 weeks, 6 days ago
by
Posted by: 
Samsung
 
This Samsung Over-the-Range Microwave conveniently syncs with your Samsung range or cooktop so that ventilation and lighting will turn on automatically when you turn on the burners. Through the SmartThings app, you can remotely adjust ventilation speed and cooking time right from your smartphone and receive alerts when heating or cooking is finished. It also has an extra-large 2.1 cu. ft. capacity that will accommodate even your largest dishes, and glass touch controls illuminate with a simple touch and dim when not in use for a clean, seamless look.
 

Does the microwave model #ME21DG6500SRAA have a detailed owner's manual online?? I installed it yesterday but can't make it work. The 'brochure' that cane with the unit is almost worthless regarding setup and/ or troubleshooting.

Hi Mark,

Here is a link where you can download a detailed user manual for the microwave.

User manual.
https://downloadcenter.samsung.com/content/UM/202502/20250214160715379/O_01._IB_FULL_ME7500D_ME21DG6500SR_AA_EN.pdf

Thank you and have a great day!

-Ricardo
3 weeks, 6 days ago
by
Posted by: 
Samsung
 
18 cu. ft. Top Freezer Refrigerator with Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen.
 

Can you turn up the lights in the refrigerator and freezer?

Hi Lynn,

No, however, LED lighting helps you quickly spot what you need inside your fridge.

Thank you and have a great day!

-Ricardo
3 weeks, 6 days ago
by
Posted by: 
Samsung
 
Samsung's top-load washer has a large 5.0 cu ft. capacity to help you fit more in every load and cut down on laundry time, leaving more time for you. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch-free.
 

Does this have a gentle cycle?

Hi Mell,

Yes, the washer has a gentle delicate cycle.

Thank you and have a great day!

-Ricardo
3 weeks, 6 days ago
by
Posted by: 
Samsung
 
Designed to pair with Samsung Bespoke AI Front Load washers and dryers, this 27" wide pedestal will allow you to lift your washer or dryer by more than a foot for a more convenient height. It also provides an easily accessible built-in storage drawer, so you can tidy up your laundry space.
 

Hi, when is this product (WE602NY) going to be available for purchase?

Dear Valued Best Buy Client,

Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

Have a great day.

-Ricardo
3 weeks, 6 days ago
by
Posted by: 
Samsung
 
A Bespoke Side-by-Side refrigerator lets you create a stylish kitchen with your choice of color and finish: White Glass or Fingerprint Resistant Stainless Steel. The Beverage Center provides quick and easy access to refreshing cold and filtered water. Dual Auto Ice Maker makes two types of ices - cubed or Ice Bites. Plus, Power Touch Sensor lets you open doors effortlessly with a light touch.
 

is it smug proof?

Greetings,

No, the refrigerator is not smudge-proof, but it is smudge-resistant due to its stainless-steel design.

Thank you and have a great day!

-Ricardo
3 weeks, 6 days ago
by
Posted by: 
Samsung