Greetings!
It sounds really frustrating to deal with an oven that won’t heat properly, especially if you’re trying to cook and it just won’t cooperate. We are here to help.
I’ve shared a Samsung support link below to help enhance your experience:
Samsung Oven Temperature Guide:
https://www.samsung.com/us/support/troubleshoot/TSG10001298/#oven-does-not-heat
In addition to the support link above, here’s the user manual for your reference. Please refer to page 27 for instructions on changing the settings for demo mode and temperature adjustment (calibration):
https://downloadcenter.samsung.com/content/UM/202405/20240524143041734/01._DG68-01223A-09_IB_FULL_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149469166 to help our team pull up your information.
Leo