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  • Answer Count
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    April 24, 2013
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    March 23, 2026
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Our fastest 4K processor powers Samsung Vision AI to upscale your favorite content and put you at the center of the action. Powerful OLED HDR+ contrast and Pantone Validated color let you appreciate every detail. Dynamic motion enhancement technology delivers ultra smooth action for crisp visuals at blazing fast speeds whether you're streaming or gaming.
 

Does the 2025 42 & 48 S90F have the Real Depth Enhancer, like the 2024 S90D, or did it disappear like HLG hdr rendering? I don't see either feature listed for the new 2025 “S90F” models. I have a S90D, & the picture clearly has more depth to it.

Hi Jimbo - Yes, the 2025 S90F does indeed feature Real Depth Enhancer.
~ Samsung Specialist
10 months ago
by
Posted by: 
Samsung
 
Get a deeper understanding of your body with the all-new Galaxy Ring. Merging the convenience of a wellness tracker with the timeless elegance of a sleek band, Galaxy Ring helps go-getters track their busy days in style. Packing the latest tracking innovations into a compact design that fits comfortably on your finger, Galaxy Ring tracks the valuable wellness insights you need to keep a pulse on your life, from the conference room to the yoga studio to dinner with family and friends. Enhanced by Galaxy AI,~ Galaxy Ring gives you new ways to feel amazing, like Energy Score ~ just open your phone to learn how ready you are to take on the day. You~ll also get a great night~s rest while Galaxy Ring does its thing ~ this sleep tracker is so comfortable, you~ll hardly know it~s there. The feather light silhouette slips seamlessly into your life with a durable design~ that allows you to wear it confidently from your morning shower to the gym, while a long-lasting battery~ lets you track insights for up to six days~ in between charges. Slip on a new, easier way to keep your health on track ~ Galaxy Ring
 

Does this ring tell you your basal temperature daily?

Hello Katy, thanks for taking the time to ask us your question about the Samsung Galaxy Ring. The Galaxy Ring measures skin temperature, and it can also predict menstrual cycles based on these temperature readings. The ring tracks skin temperature while you sleep, and this data can be used by an algorithm to predict your next period. The ring also tracks other metrics like heart rate, blood oxygen, and sleep stages, all of which are synced with the Samsung Health app. Let us know if you have any other questions for us by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
10 months ago
by
Posted by: 
Samsung
 
 Samsung - 43 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Samsung - 43 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
 

does Smart View work with Windows 11

larimarlme2,

Smart View is available on Android devices. The DU6900 TV supports casted content from compatible devices. You can also use an HDMI cable to directly pair your computer and television.

~Samsung Pro
10 months ago
by
Posted by: 
Samsung
 
 Samsung - 43 Class Q60D Series QLED 4K Smart Tizen TV (2024)
Samsung - 43 Class Q60D Series QLED 4K Smart Tizen TV (2024)
This advanced TV features a bright new world of color and contrast, with 4K upscaling and seamless motion for crisp, smooth content.
 

Does this tv have a bult in Spectrum app?

Yes, Spectrum is available on 2024 Samsung TVs.
~ Samsung Specialist
10 months ago
by
Posted by: 
Samsung
 
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7~ display, enjoy smooth performance across all your apps and capture life~s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
 

Is the phone compatible with consumer cellar.

Hey there, thanks for asking us your question about the Samsung Galaxy A16. The advertised unlocked Galaxy A16 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Sprint, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have additional questions by contacting Support at your leisure. Thank you for being a staunch Samsung customer. - Debra
10 months ago
by
Posted by: 
Samsung
 
Galaxy S25 Ultra S Pen releases your productivity and creativity to make you unstoppable. A thin stylus with bold results.
 

Is this the original SPen for samsung galaxy S23 ultra ?

Good day Poochi, thanks for asking us your question about the Samsung Galaxy S25 Ultra S Pen. No, the advertised S25 Ultra S Pen is not the original S Pen that was included with your S23 Ultra. Feel free to check out, "Learn about the different Samsung S Pens" if you would like to learn about our S Pen options. If you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
10 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S25+ 256GB (Unlocked) - Mint
Samsung - Galaxy S25+ 256GB (Unlocked) - Mint
Make life easier with an epic phone that really gets you. The intuitive Galaxy S25+ features the latest in AI to help make every day more effortless. Save time with a phone that feels almost like a real live personal assistant. Meeting friends for a night out? Ask your phone to search for the closest vegan restaurant and then text it to them. Galaxy S25+ handles multiple tasks with a single ask, freeing up time so you can focus on your look. Did you get to the restaurant early? Scroll through your feed on a display that enhances images on your screen, making all your favorite photos pop, with ProScaler. Better yet, rack up a few likes of your own with a stunning selfie captured with an improved camera that brings out the best in every face so your true self shines through. Rain expected on your way home? Luckily, your phone let you know before you headed out, keeping you a step ahead. Galaxy S25+ isn~t just an AI-enhanced phone ~it~s a way to take some of the hassle out of your everyday.
 

Is it compatible with Straight Talk

Howdy, thanks for asking us your question about the Samsung Galaxy S25+. The advertised Galaxy S25+ is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, and Verizon. If you have any other questions, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
10 months ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
 

What’s the best way to clean the cooktop?

RabQ, thank you for asking. Let's get the details you need.
 
We recommend you use a ceramic cooktop cleaner to clean your range cooktop. For more details, refer to pages 46-48 of your user manual, specifically the section titled "Care and Cleaning of the Glass Cooktop."

Manual
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf

I have also shared this link for more details. Please click on the embedded word and watch the video included.

Clean and care for your Samsung electric cooktop
https://www.samsung.com/us/support/answer/ANS00060833/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1148873212) to help our team pull up your information.

Have a great day.

^Camille
11 months ago
by
Posted by: 
Samsung
 
Our most advanced Art TV blurs the lines between showpiece and entertainment for art and movie lovers alike. The modern, slim bezel frame, matte screen and wireless connection allow you to create a clutter free gallery experience at home, featuring a selection of world renowned artwork. Whether you're beholding a masterpiece or curling up to watch your favorite movie, enjoy spectacular, 4K Neo QLED picture and sound quality, along with personalized TV experiences powered by Samsung Vision AI.
 

Would it be possible to purchase a separate invisible power cord from Samsung to power the tv on? It’s my understanding that the power cord for the Pro model is just a standard power cable.

Hi there - The Frame Pro does not use One Invisible Connection cables, but it does include a 2-pin, non-polarized power cord – similar to those used with most Samsung TVs. If you need help identifying compatible power cables that are available for separate purchase, Samsung Support is happy to assist at 1-800-SAMSUNG (available daily from 8 AM to 12 AM EST), or via live chat at Samsung Support: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
11 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Range with Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Electric Range is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family.
 

I understand there is a recall on this range due to the knobs...has this been rectified on this range?

Hi RoseG,

No, this has not been fully rectified. This range model is still affected by the recall due to the risk of accidental knob activation.

Samsung is providing customers with a set of knob locks or knob covers at no charge. We recommend filling out the form online to receive your free knob locks or knob covers. Knob locks or knob covers are determined by the model number and by the shape of the knobs.

Please visit the website below and contact 833-775-0120 for queries and assistance.

Request Free Knob Locks or Covers for Recall of Slide-In Electric ranges:
https://www.samsung.com/us/support/range-knob-kit/

Should you require further assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1148872654, to help our team pull up your information.

Have a great day!

^Chrystel
11 months ago
by
Posted by: 
Samsung