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Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White
Samsung's top-load washer has a large 5.0 cu ft. capacity to help you fit more in every load and cut down on laundry time, leaving more time for you. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch-free.
This washing machine only washes with hot water. I cannot find a cold cycle and rinses on hot water as well. I have tried every cycle turning off the hot water to designate only cold is this a malfunction of the machine or something other
Hello there,
If you are not planning to use the hot water, please block the hot water supply intake using the water intake cap. This will help prevent any risk of water leakage. After you block the hot water supply, make sure to set the water temperature to "Cold". Otherwise, you may experience low water flow or no water supply at all.
You can also adjust the water temperature during the current cycle, even if the hot water supply is connected. For detailed instructions, please refer to page 35 of the user manual linked below. Additionally, you can check page 40 to see which cycles allow for water temperature adjustments.
User manual
https://downloadcenter.samsung.com/content/UM/202407/20240725162905507/DC68-04037J-05_IB_WA54R7200A_EN.pdf
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148872451) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
If you are not planning to use the hot water, please block the hot water supply intake using the water intake cap. This will help prevent any risk of water leakage. After you block the hot water supply, make sure to set the water temperature to "Cold". Otherwise, you may experience low water flow or no water supply at all.
You can also adjust the water temperature during the current cycle, even if the hot water supply is connected. For detailed instructions, please refer to page 35 of the user manual linked below. Additionally, you can check page 40 to see which cycles allow for water temperature adjustments.
User manual
https://downloadcenter.samsung.com/content/UM/202407/20240725162905507/DC68-04037J-05_IB_WA54R7200A_EN.pdf
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148872451) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
11 months ago
by
Posted by:
Samsung
Samsung's 31 cu. ft. Mega Capacity 3-Door French Door refrigerator has a modern design to blend seamlessly into your kitchen. Get extra space to store more groceries, including big and bulky items. Plus, get easy access to chilled, filtered water and curved or crushed ice with the external water and ice dispenser.
What is the warranty on the compressor for this refrigerator? How many years is it covered?
Hi Mary,
This refrigerator model has a 10-year compressor warranty that covers ten years of parts on the Digital Inverter Compressor (compressor, evaporator, condenser, drier, connecting tubing).
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148871980) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
This refrigerator model has a 10-year compressor warranty that covers ten years of parts on the Digital Inverter Compressor (compressor, evaporator, condenser, drier, connecting tubing).
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148871980) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
11 months ago
by
Posted by:
Samsung
Samsung - Open Box 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel
This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.
What is the vent speed on this microwave?
Hello Val,
Thank you for reaching out to us. We're glad to assist.
This microwave model has 2 vent fan speeds.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148868783) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
Thank you for reaching out to us. We're glad to assist.
This microwave model has 2 vent fan speeds.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148868783) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
11 months ago
by
Posted by:
Samsung
Samsung's smart induction range features an Anti-Scratch Matte Glass Cooktop 54% more scratch resistant and more durable, that will keep your range looking like new. The contemporary Bespoke design with a recessed handle will seamlessly blend into your kitchen for an elegant and minimalist look. Air Fry built into the oven lets you cook healthier fried food
How do you get the clock to stay on 24/7
Hello Mindy9257,
Thank you for contacting us. We would love to speak with you and provide you with further details about the clock feature of the range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148870015) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
Thank you for contacting us. We would love to speak with you and provide you with further details about the clock feature of the range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148870015) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
11 months ago
by
Posted by:
Samsung
Samsung's smart gas range features a stylish and contemporary Bespoke design with a recessed handle that seamlessly blends into your kitchen for an elegant and minimalist look. Air Fry built into the oven lets you cook healthier fried food and the Precision Knobs will precisely control and ensure proper activation of your cooktop.
Does this product come with adjustable feet. What is the highest dimension the feet can adjust to?
Hi there,
Thank you for reaching out to us. We're glad to assist.
Yes, the feet on this range are adjustable from 36 1/4 inches to a maximum of 37 inches.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148870097) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
Thank you for reaching out to us. We're glad to assist.
Yes, the feet on this range are adjustable from 36 1/4 inches to a maximum of 37 inches.
If you have further questions or inquiries, these are the platforms on which you can reach us:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148870097) so that our team can retrieve your information when you message us.
Thank you.
-Kimberly
11 months ago
by
Posted by:
Samsung
This Bespoke AI Laundry Combo compatible pedestal lifts your machine by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.
Can this be used with a drip tray? Will I be able to open this storage drawer while the drip tray is installed. you can google "Lowes washer Drip tray" for reference.
Hi W Garcia,
We are glad to answer your question about this Samsung pedestal model.
For front-load washing machines, whether used with or on a pedestal, we recommend a low-profile drip pan. To ensure a proper fit, the pan’s bulge may need to be less than 5/8 inch. The ideal tray dimensions should accommodate 27 inches x 15 inches x 34.4 inches (WxHxD).
Leo
We are glad to answer your question about this Samsung pedestal model.
For front-load washing machines, whether used with or on a pedestal, we recommend a low-profile drip pan. To ensure a proper fit, the pan’s bulge may need to be less than 5/8 inch. The ideal tray dimensions should accommodate 27 inches x 15 inches x 34.4 inches (WxHxD).
Leo
11 months ago
by
Posted by:
Samsung
Our most advanced Art TV blurs the lines between showpiece and entertainment for art and movie lovers alike. The modern, slim bezel frame, matte screen and wireless connection allow you to create a clutter free gallery experience at home, featuring a selection of world renowned artwork. Whether you're beholding a masterpiece or curling up to watch your favorite movie, enjoy spectacular, 4K Neo QLED picture and sound quality, along with personalized TV experiences powered by Samsung Vision AI.
Hi! I would like to install this TV flush against the wall but the wall outlet is not a recessed box (standard flat outlet instead). Would this be a problem? Thank you!
Hi FredP - The Frame Pro uses two cables – one connects to the Wireless One Connect Box, and one directly powers the TV. Both must be plugged in for power. The Wireless One Connect uses a USB-C to USB-C cable with a power adapter and should be placed in the same room as the TV (10m range). The TV uses a 2-pin, non-polarized power cord, like most Samsung TVs.
If your outlet is directly behind the TV, consider using a recessed outlet box, as the Slim Fit Wall Mount is designed to sit flush. Please note that the included cables are not in-wall rated, so they should not be routed through the wall. If your outlet is located elsewhere, you can plug in the TV like any standard setup.
You may also want to check out the Installation Guide, which walks through setup and mounting tips: https://downloadcenter.samsung.com/content/EM/202504/20250407034616001/BN68-21917B-00_IG_LS03FW%20Round%20Feet%2065inch_ZA%20ZC_L02_250224.0.pdf
If you have any other questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (available daily from 8 AM to 12 AM EST) or connect with us via live chat at Samsung Support: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
If your outlet is directly behind the TV, consider using a recessed outlet box, as the Slim Fit Wall Mount is designed to sit flush. Please note that the included cables are not in-wall rated, so they should not be routed through the wall. If your outlet is located elsewhere, you can plug in the TV like any standard setup.
You may also want to check out the Installation Guide, which walks through setup and mounting tips: https://downloadcenter.samsung.com/content/EM/202504/20250407034616001/BN68-21917B-00_IG_LS03FW%20Round%20Feet%2065inch_ZA%20ZC_L02_250224.0.pdf
If you have any other questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG (available daily from 8 AM to 12 AM EST) or connect with us via live chat at Samsung Support: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
11 months ago
by
Posted by:
Samsung
Samsung~s Bespoke Ultra Capacity Gas Dryer has a sleek, flat-panel design, comes in new premium colors, and is equipped with smart features that simplify your laundry experience. It has our Super Speed Dry, which optimally dries a full load in just 30 minutes, and our AI Smart Dial, which learns and recommends your favorite cycles and makes controlling your dryer a breeze.
Is dryer need to be connected to water supply?
Yes, Savo, this dryer model must be connected to a cold water supply to use the steam feature.
For more details, Turn to pages 29 to 30 of your user manual under "STEP 4 Connect the water hose and Using the short hose as an extension."
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240129152300391/OID55762_IB_DV8900B_SimpleUX_EN_231006.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148870094) to help our team pull up your information.
Have a great day.
^Camille
For more details, Turn to pages 29 to 30 of your user manual under "STEP 4 Connect the water hose and Using the short hose as an extension."
Manual
https://downloadcenter.samsung.com/content/UM/202401/20240129152300391/OID55762_IB_DV8900B_SimpleUX_EN_231006.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148870094) to help our team pull up your information.
Have a great day.
^Camille
11 months ago
by
Posted by:
Samsung
Samsung - Galaxy S25+ 512GB (Unlocked) - Silver Shadow
Make life easier with an epic phone that really gets you. The intuitive Galaxy S25+ features the latest in AI to help make every day more effortless. Save time with a phone that feels almost like a real live personal assistant. Meeting friends for a night out? Ask your phone to search for the closest vegan restaurant and then text it to them. Galaxy S25+ handles multiple tasks with a single ask, freeing up time so you can focus on your look. Did you get to the restaurant early? Scroll through your feed on a display that enhances images on your screen, making all your favorite photos pop, with ProScaler. Better yet, rack up a few likes of your own with a stunning selfie captured with an improved camera that brings out the best in every face so your true self shines through. Rain expected on your way home? Luckily, your phone let you know before you headed out, keeping you a step ahead. Galaxy S25+ isn~t just an AI-enhanced phone ~it~s a way to take some of the hassle out of your everyday.
Is there a cable charger included?
Salutations Terri, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy S25+. The Galaxy S25+ box includes the Quick Start Guide, the Galaxy S25+, a USB Type C Charging Cable, and a Sim Pin. Feel free to contact Support if you have any other questions for us. Thank you for being a faithful Samsung customer. - Debra
11 months ago
by
Posted by:
Samsung
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
Does this tv have an optical sound port?
Wws,
No, the DU6900 TV does not offer an optical port, but it does offer 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
~Samsung Pro
No, the DU6900 TV does not offer an optical port, but it does offer 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
~Samsung Pro
11 months ago
by
Posted by:
Samsung