Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Washer, as we always try to do our best to provide our customers with the best support possible. Please see the link for some normal noises your Washer will make during the wash cycle.
When you click the link, please select ""Noises and Sounds."" You can then go through the different videos to hear the sounds a Top Load Washer will make. https://tinyurl.com/5eckt6ky
If the issue persists, we recommend contacting Whirlpool® directly at 800-253-1301 for further assistance. Our representatives are available Monday through Friday from 8:00 AM to 6:00 PM EST.
1 week, 1 day ago
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WhirlpoolTeam