Lenovo Product Expert
 
 
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    April 21, 2014
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    November 29, 2025
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Introducing the next-gen ThinkPad X1 Carbon - featuring powerful Intel Core Ultra processors, designed to enhance graphics performance and elevate AI capabilities. Compared to its predecessors, integrated Intel Arc Graphics deliver 2x performance boost, ensuring seamless workflows, enriched visual experience, and maximum encoding speed without any slowdown. Experience optimized performance with 40% lower SoC power consumption, leading to more productivity on a single charge with a 57 Whr battery, and a cooler, quieter PC during extended work sessions.
 

Does ThinkPad X1 Carbon Gen 12, ThinkPad X1 Carbon Gen 13 has Lenovo AI now application pre-installed? I am looking for the PC to use in Japan. Does Lenovo AI now work in Japan?

Hi JasmineJP,

While AI Now may not be preinstalled on this ThinkPad X1 Carbon G12 14", you can install the program at this Lenovo Support site: https://support.lenovo.com/us/en/solutions/lenovo-ai-apps#lenovo_ai_now, and to note, Japan is currently not listed as a country that supports Lenovo AI Now

Please feel free to reach out to us with any other questions!
2 months, 3 weeks ago
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Posted by: 
Lenovo Product Expert
 
Hybrid working environments need flexible and mobile workspaces. Increasing screen time adds pressure to an already overloaded display real estate. Enter the ThinkVision M14d mobile USB-C monitor weighing less than 1.3 pounds (600 grams). This monitor offers a super narrow bezel 14-inch 16:10 aspect ratio display with high resolution (2240 x 1400) that supports a 100% sRGB wide color gamut for greater visual fidelity. Natural low blue light technology helps eye care and a simple one cable connection to extend screen space makes it easy to work through complex workflows and collaborate with customers or colleagues.
 

Can I connect this monitor with my Mac Mini as a primary display devise? I see why there might not be a problem, but just wanted to double check.

Hey Sam,

So long as your Mac Mini is able to supply USB Power Delivery to the ThinkVision M14d monitor as well as video output, it should work fine. Although to note, this portable monitor was designed for and tested using Lenovo Windows based devices.

Please feel free to reach out to us with any other questions!
2 months, 3 weeks ago
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Posted by: 
Lenovo Product Expert
 
Create anywhere, any way on Yoga 9i 2-in-1 Aura Edition. Powered by Intel Core Ultra and a 45 TOPS NPU, this Copilot+ PC adapts to your flow with AI-driven performance, while the 360~ design lets you create without limits. Aura Smart Modes feel like an extension of your mind, Smart Share connects your phone and PC, and Smart Care has your back.
 

Is the screen detachable?

Hey there,

The Yoga 9i 2-in-1 is not a detachable, but rather a convertible laptop that can be used in various modes, including laptop, tablet, stand, and tent mode.

Please feel free to reach out to us with any other questions!
2 months, 3 weeks ago
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Posted by: 
Lenovo Product Expert
 
The Lenovo Digital Pen 2 is a testament to innovation and user-centric design. With an enhanced grip, elastomer pen tip for precision, extended battery life, and quick-access buttons, it provides an elevated creative experience. Whether you're a professional artist, a student, or simply someone who values seamless functionality, this pen is designed to transform your digital interactions into natural and fluid expressions. Unleash your creativity, sign documents with finesse, and sketch your imagination into reality with the Lenovo Digital Pen 2.
 

Hi there, I purchased the Lenvovo-Digital Pen 2 to work with the Lonovo Duet 11 Chromebook 11inch. I cannot seem to get it to work for some reason and wondering if it's just not compatible? Appreciate any assistance.

Hi Oly,

We're sorry to hear that you're having trouble. We wish to confirm that the Lenovo Digital Pen 2 is not compatible with the Duet 11 Chromebook. This is because the Digital Pen 2 is made for Lenovo Windows based 2-in-1 devices. For a compatible pen options, we recommend considering the Lenovo USI Pen 2 that's currently offered on Best Buy's site: https://www.bestbuy.com/product/lenovo-usi-stylus-pen-2-for-chromebook-grey/JJGCYLHK46, as it is compatible with 2-in-1 Chromebook devices.

Please feel free to reach out to us with any other questions!
2 months, 3 weeks ago
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Posted by: 
Lenovo Product Expert
 
The IdeaPad Slim 3i is smart and made for heavy on-the-go users from libraries and cafes to airport terminals, with a lightweight and thin profile that's 10% slimmer than the previous generation yet still military-grade rugged. Get the important stuff done on the go with powerful 13th Gen Intel Core i3 processors, the adaptive performance of Smart Power, and full-function Type-C port while you learn, work, and stream on a Full HD display with up to 88% AAR.
 

Can i comment two monitors, a wireless keyboard and a wired track ball to this computer at the same time?

Hey,

You can connect a wireless keyboard and mouse simultaneously, but connecting two monitors will need additional hardware. You can connect monitor A via the laptop's HDMI port, but monitor B will need to be connected via an adapter (USB-A or USB-C) that does not rely on DP Alt Mode to enable video output.

Please feel free to reach out to us with any other questions!
2 months, 3 weeks ago
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Posted by: 
Lenovo Product Expert
 
Business professionals can streamline their productivity with the robust and powerful Lenovo 14" T14s Gen 6 Snapdragon Laptop. Sporting a slim and lightweight design, the T14s makes it easy to conduct your essential daily tasks at the office, at home, and anywhere else between. At the heart of the T14s is a Qualcomm Snapdragon X Elite processor, which boosts performance across the board with 12-cores operating at a base frequency of 3.4 GHz, enhancing the general throughput of your device. With onboard 32GB of 8533 MHz LPDDR5x RAM, you can experience quick multitasking performance and render speeds while the 1TB M.2 NVMe SSD offers ample room for your documents and decreases the load times of your applications. View your work and media on the 14" WUXGA 1920 x 1200 In-Plane Switching (IPS) display, backed by 400 nits brightness, 100% sRGB color gamut, and integrated Qualcomm graphics. Connect a variety of devices to the T14s with an array of ports including a two Thunderbolt 4 ports and two USB-A 3.2 Gen 1 ports. You also have access to an HDMI port and a 3.5mm combo audio jack. You can use Bluetooth 5.3 technology to connect wireless devices for a true, cable-free experience. Connect to your network wirelessly with a built-in Wi-Fi 7 networking. The T14s comes with Windows 11 Pro pre-installed, giving you access to multiple settings designed for professionals.
 

What is the battery life of the item?

Hey Mike,


The local video playback battery life rating for this ThinkPad T14s Gen 6 with Snapdragon processing is 19 hours; however, during test like these, the conditions you may be using your laptop can vary greatly depending on device settings, workload its under, and more. Within user reviews for this series ThinkPad, others usually experience around 8 hours of use with a moderate workload, being used continuously and even more so if its used throughout the day.


Please feel free to reach out to us with any other questions!
2 months, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
The IdeaPad 1 gives value a whole new meaning with the all-new ultra-efficient AMD Ryzen 5 Processor that makes multitasking a breeze in its thin and compact 17.9mm chassis. Get the most out of your 15.6" device with 87% Active Area Ratio for more screen and Dolby Audio speakers, along with up to 12 hours of battery life and rapid charge. Great for video calls, the 1MP camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.
 

Camp you do art work on this with a stylus or finger tip?

Hey there,

In theory, you could make artwork using touch input, but this IdeaPad 1 does not support pen input.

Please feel free to reach out to us with any other questions!
2 months, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Boosted with 13th Gen Intel Core i7 processors and Windows 11 Pro OS, this ThinkPad is a perfect fit for professionals looking for a powerful and versatile machine. The integrated Intel Iris XE graphics and discrete NVIDIA GeForce MX550 graphics lets users multitask, stream videos and run demanding games and applications. Whether you~re making a video call or listening to music, enjoy crystal-clear sound and voice quality with the HD audio, Dolby Atmos stereo speakers, dual-array mics and FHD 1080p camera.
 

How many screens can I connect to it with a docking port. My current setup is 4 screens including the laptop screen.

Hey CrankyFrank,

This ThinkPad E16 Gen 1 can support the same--3 external monitors, 4 total displays in including the laptop screen. You can do this via the system's Thunderbolt 4 port.

Please feel free to reach out to us with any other questions!
2 months, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
A perfect blend of form and function, the Lenovo IdeaCentre 3, powered by the latest Intel processors, has an ultra-compact design that fits seamlessly into any home. With blazing SSD storage and lightning-fast connectivity, you can connect, make, and share effortlessly with all your friends and family.
 

What is the operating system

Hey No1238383828293828382828383838384746,

This IdeaCentre 3 features Windows 11 Home preinstalled.

Please feel free to reach out to us with any other questions!
2 months, 3 weeks ago
by
Posted by: 
Lenovo Product Expert
 
Create anywhere, your way, with the Yoga 7 2-in-1. Its 360~ convertible design and responsive touchscreen let you switch between tablet, tent, or laptop mode effortlessly. Add the optional Yoga Pen for smooth, precise control wherever inspiration strikes. Powered by a AMD Ryzen AI 5 340 processor and a 50 TOPS NPU, this Copilot+ PC is optimized by Lenovo~s AI Core to immaculately balance power and performance. The 14" PureSight OLED display, featuring a 60Hz refresh rate and Dolby Vision, delivers bold, vibrant colors that make your ideas pop.
 

Is there a WP/Graphics/Spreadsheet package included

Hi AnnieM,

Yes, several Microsoft Office applications like Word, Excel, and PowerPoint is preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box.

Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466

Please feel free to reach out to us with any other questions!
2 months, 3 weeks ago
by
Posted by: 
Lenovo Product Expert