Lenovo Product Expert
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- First AnswerApril 21, 2014
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Lenovo - Yoga 7i 2-in-1 15.6" Touch Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Slate Grey
The Lenovo Yoga 7i 15" combines versatile portability and enhanced productivity, thanks to the boundary-breaking performance and responsiveness of 11th generation Intel Core i5 processors and vibrant FHD clarity with Intel Iris Xe graphics. Go anywhere with a sleek 2-in-1 metal chassis featuring thoughtful details including a webcam privacy shutter..
I just got my laptop 3 weeks ago. My cursor disappeared yesterday. I restarted the computer and it is still missing today. Is this normal for this laptop? How do I fix it?
We are sorry to hear that you are having issues with the cursor showing on the screen of your Lenovo Yoga 7i-15. This does happen from time to time due to software updates/conflicts. First, using the touchscreen to navigate, be sure you have the latest version of Windows 10 on the computer. Then update all of the BIOS files and drivers including those drivers controlling the touchpad/cursor, up to that latest version of Windows 10. By using the touchscreen on your Yoga 7i-15, you can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. After updating the BIOS files and drivers, restart your Yoga 7i-15 and check to see if the cursor has returned. If not, now try these troubleshooting tips, one by one until the problem is solved: https://windowsreport.com/mouse-cursor-disappeared-windows-10/. If the issue still continues, we recommend you contact Lenovo Tech Support for additional help. Let the technician assisting you know the steps you have already taken to speed things along: 877-453-6686.
4 years, 9 months ago
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Lenovo Product Expert
Lenovo - Legion 5 17IMH05H 17.3" Laptop - Intel Core i7 - 16GB Memory - NVIDIA GeForce GTX 1660 Ti - 512GB SSD - Phantom Black
Lenovo Legion 5 17IMH05H Laptop: Obliterate the enemy with this black Lenovo Legion gaming laptop. The 10th generation Intel Core i7 processor and 16GB of DDR4 RAM offer responsive performance, while the 512GB SSD stores heavy installation files. This Lenovo Legion gaming laptop comes with an NVIDIA GeForce GTX 1660 Ti graphics card for stutter-free performance when playing and streaming.
What is the refresh rate on this screen?
The Lenovo Legion 5-17 Gaming Laptop, model number 81Y80015US, ships with a 17.3-Inch (screen size measured diagonally) FHD (1920x1080) IPS screen with a brightness level of 300 nits, an Anti-glare coating, a refresh rate of 60Hz. This screen provides 100-Percent of the sRGB color gamut (72-Percent NTSC) for excellent color accuracy.
4 years, 9 months ago
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Lenovo Product Expert
Lenovo - Smart Clock Essential 4" Smart Display with Google Assistant - Soft Touch Gray
The Lenovo Smart Clock Essential is the ultimate smart clock for any room. With a big & bold display you can check out the time from across the room, whether in the kitchen, in the living room or on a shelf. Talk to Google for hands-free help. From checking the time and weather, setting timers for cooking, adding items to your shopping list or making hands-free calls, the Lenovo Smart Clock Essential is here to help you be more productive and take back time. It~s also a great night-time companion with its built-in nightlight that provides a small source of light without waking up the whole family. No more stumbling around in the dark when searching for things. Listen to music, news, podcasts, and more with the clock~s quality speakers. Control over 40,000 compatible smart devices from over 5,000 brands. Ask Google to set the temperature, dim the lights, and more. Just say ~Hey Google.~
Is this available in white?
Hello, thanks for your question. Currently the Lenovo Smart Clock Essential is only available in the charcoal grey color pictured in the description.
4 years, 9 months ago
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Lenovo - Yoga 6 13 2-in-1 13.3" Touch Screen Laptop - AMD Ryzen 5 - 8GB Memory - 256GB SSD - Abyss Blue Fabric Cover
Featuring a premium textile cover, the Lenovo~ Yoga~ 6 is an ultra-portable 2-in-1 that combines unique style with the powerful responsiveness of an AMD Ryzen~ 4000 Series Mobile Processor, abundant memory and SSD storage. Enjoy a rich multimedia experience with the clarity of a 13.3" FHD touchscreen display, and enveloping sound with Dolby Atmos~-optimized stereo speakers
does it accept cd's and dvd's
Hello, thanks for your question. The Lenovo Yoga 6 13" laptop does not ship with an internal CD/DVD player. To use CD/DVDs with this laptop we recommend an external USB CD/DVD drive like the one in the following link. https://www.bestbuy.com/site/lg-8x-external-usb-double-layer-dvdrw-cd-rw-drive-black/5852919.p?skuId=5852919
4 years, 9 months ago
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Lenovo Product Expert
Lenovo - G25-10 24.5" LED FHD FreeSync Gaming Monitor (HDMI) - Raven Black
Amplify your gaming excitement with this Lenovo gaming monitor. The 24.5-inch screen features 1920 x 1080 resolution and NearEdgeless bezels, while a 144MHz refresh rate eliminates lag during intense gameplay. This Lenovo monitor is fueled by AMD FreeSync technology, and the blue light filter and height-adjustable stand provide hours of gaming comfort.
how can i change the hz on my lenovo monitor for my ps5?
The Lenovo G25-10 monitor model # 65FEGCC2US features HDMI 1.4 and Display Port 1.2. For Console refresh rate compatibility we recommend checking the requirements from the console manufacturers website and then comparing them with the specifications of this monitor. We always recommend you check compatibility with your console before purchasing a monitor to ensure you get the desired refresh rate between your console and monitor.
4 years, 9 months ago
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Lenovo Product Expert
Lenovo - Smart Clock Essential 4" Smart Display with Google Assistant - Soft Touch Gray
The Lenovo Smart Clock Essential is the ultimate smart clock for any room. With a big & bold display you can check out the time from across the room, whether in the kitchen, in the living room or on a shelf. Talk to Google for hands-free help. From checking the time and weather, setting timers for cooking, adding items to your shopping list or making hands-free calls, the Lenovo Smart Clock Essential is here to help you be more productive and take back time. It~s also a great night-time companion with its built-in nightlight that provides a small source of light without waking up the whole family. No more stumbling around in the dark when searching for things. Listen to music, news, podcasts, and more with the clock~s quality speakers. Control over 40,000 compatible smart devices from over 5,000 brands. Ask Google to set the temperature, dim the lights, and more. Just say ~Hey Google.~
Can this be used as a one year retirement coudown clock?
Hello, thanks for your question. While you can ask "Hey Google Set a time for one year" and have that countdown begin, it will not display the countdown timer on the screen. At this time the Smart Clock Essential can only display the current time, outdoor temperature, and current weather. To get an update eon the timer you will have to say something like "Hey Google How much time is left on my timer" If you need further assistance please don't hesitate to reach out to Lenovo Tech Support at 866-426-0911
4 years, 9 months ago
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Lenovo Product Expert
Lenovo - Yoga 7i 2-in-1 15.6" HDR Touch Screen Laptop - Intel Evo Platform Core i7 - 12GB Memory - 512GB Solid State Drive - Dark Moss
The Lenovo~ Yoga~ 7i 15" combines versatile portability and enhanced productivity, thanks to the boundary-breaking performance and responsiveness of 11th generation Intel~ Core~ i7 processors and a vibrant VESA Dolby HDR 400 display in FHD clarity with Intel~ Iris~ Xe graphics. Go anywhere with a sleek 2-in-1 metal chassis featuring thoughtful details including a webcam privacy shutter.
does it have Intel Optane memory management? if yes, how much extra memory is dedicated for it?
The Intel Evo-Certified, Lenovo Yoga 7i-15 model number 82BJ0003US, does not use Intel Optane Memory. This model has a 512GB M.2-2242 NVMe solid state hard drive for quick onboard file and program accessibility.
4 years, 9 months ago
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Lenovo Product Expert
Lenovo - IdeaCentre A340-22IGM 21.5" Touch-Screen All-In-One - Intel Pentium Silver - 8GB Memory - 1TB HDD - Business Black
Finish office work flawlessly with this all-in-one Lenovo IdeaCentre desktop computer. The 1TB HDD provides ample storage space for projects and media, while the 8GB of RAM and Intel Pentium Silver processor let you run multiple programs effortlessly. This 21.5-inch Lenovo IdeaCentre desktop computer includes a Full HD touchscreen, and integrated Intel UHD graphics produce quality visuals.
is this capable of connecting multiple(2) monitors to it to make 3 screen?
No. The Lenovo IdeaCentre A340-22 All-In-One system, model number F0EA003RUS, has one HDMI-Out port for connecting one external monitor that can be used with the system screen, for two screens.
4 years, 9 months ago
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Lenovo Product Expert
Lenovo - IdeaPad S340 15" Touch-Screen Laptop - AMD Ryzen 7 3700U - 12GB Memory - 512GB Solid State Drive
Introducing the Lenovo~ IdeaPad~ S340 Touchscreen. Slip into something more comfortable with a thinner & lighter laptop with narrow bezels for broader viewing, it boasts state-of-the-art processing and thoughtful design elements such as a privacy shutter. Plus the convenience of touch. Power through any task with ease and in style.
Does this laptop come with a network jack so i can plug in directly into my wall for internet?
Although there is no built in ethernet port within the Lenovo IdeaPad S340-15 Laptop, model number 81QG000DUS, you can connect this laptop to an ethernet cable by using a USB to ethernet adapter like this one: https://www.bestbuy.com/site/insignia-usb-to-ethernet-adapter-white/6418345.p?skuId=6418345
4 years, 9 months ago
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Lenovo Product Expert
Lenovo - Yoga 7i 2-in-1 15.6" Touch Screen Laptop - Intel Core i5 - 8GB Memory - 256GB Solid State Drive - Slate Grey
The Lenovo Yoga 7i 15" combines versatile portability and enhanced productivity, thanks to the boundary-breaking performance and responsiveness of 11th generation Intel Core i5 processors and vibrant FHD clarity with Intel Iris Xe graphics. Go anywhere with a sleek 2-in-1 metal chassis featuring thoughtful details including a webcam privacy shutter..
I just purchased the Lenovo Yoga 7i 2-in-1 from Best Buy. I want to be able to connect 2 monitors to use at the same time. Can I use this USB Type C to Dual VGA HDMI Splitter Converter - CableCreation. (see photo) Please advise, thank you.
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The Lenovo Yoga 7i-15 model number 82BJ0001US, uses a Thunderbolt 4.0 port for video out to an external monitor. To connect two external monitors, you will need a universal Thunderbolt 3.0/4.0 docking station like this one, this is one example, there are many varieties available: https://www.bestbuy.com/site/belkin-thunderbolt-3-docking-station/6343826.p?skuId=6343826
4 years, 9 months ago
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Lenovo Product Expert