Lenovo Product Expert
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- Answer Count32305
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- First AnswerApril 21, 2014
- Last AnswerApril 1, 2025
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It’s inspiration all around with the Lenovo Yoga 7 2-in-1, delivering 360° of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from the latest AMD processor, you can unleash greatness in every way. The 14” 16:10 WUXGA touchscreen display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.
Does the "out of box" Come with a full warranty
Hey there, thank you for your question. Yes, the open-box items are eligible for the full 1-year limited manufacturer's warranty applicable for current Lenovo Yoga 7 devices. If the unit you purchase has a warranty duration that does not reflect this, we recommend reaching out to Lenovo Support, as once given a proof of purchase, they should be able to reinstate your manufacturer warranty to its original duration.
6 months ago
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Lenovo Product Expert
The key to superior entertainment, the Tab P12 allows you to substitute deadlines and obligations for some much-deserved downtime. Delve into the vibrant visuals of 3K streaming with ambient color, game like a boss on 8GB RAM with fast-paced, uninterrupted Wi-Fi 6 connection, or finish that page-turner in immersive reader mode featuring intrinsic background music.
What is the refresh rate for this monitor?
Hey, Joseph. If features a 60Hz display.
6 months ago
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Lenovo Product Expert
Live animated, live lively, live balanced. When you’re packing the thin and light IdeaPad Slim 3 Chromebook laptop, featuring WiFi 6 and 13.5 hours of battery life, balancing work and play all day becomes effortless. The 14" FHD IPS touchscreen display and MediaTek Kompanio 500 Series processors are a significant upgrade to your work and entertainment, with front-facing Waves-tuned speakers.
What type of laptop would I need to work from home
Hey there, thank you for your question. It can depend on many variables when looking for a laptop that matches your needs. It can depend on your design, feature and performance preferences with the size of the devices, if you would like to have a numeric keypad, what kind of accessories or peripherals do you plan on using, what software you may need for work, and more. Since there's many questions that need answering, we recommend that for guidance in finding the right computing solution, going into Best Buy stores and working with an advisor to get expert help or you can virtually shop with an expert online via this Best Buy online link (https://www.bestbuy.com/services/triage/shopping?cat=cnt&subcat=comp). They are trained to ask discovery questions and learn more about you and your needs to help by recommending the best match for you. If you'd like, you can ask follow up questions here as well. Hope this helps!
6 months ago
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Lenovo Product Expert
Built for tomorrow’s gaming worlds, Legion Tower 5i delivers blazing-fast performance via 14th Gen Intel Core desktop processors and NVIDIA GeForce RTX 40 Series graphics, deeply chilled with up to 180W air cooling that stays whisper-quiet. Balance your battlestation looks with the command station function with an enmeshed front bezel for enhanced airflow and an optional toolless glass panel.
Is there a way to make it so when I plug my headphones into one I can hear and talk
Hey, Braeden. It depends on the capabilities of the headphones themselves, but for the most part, it should just be plug and play.
6 months ago
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Lenovo Product Expert
Lenovo - Yoga Book 9i 2-in-1 13.3" 2.8K Dual Screen OLED Touchscreen Laptop - Intel Core i7-1355U with 16GB Memory - 512GB SSD - Tidal Teal
From cover to cover, the Yoga Book 9i inspires your creativity. Built for hybrid productivity and multitasking in the on-the-go spaces and corners of your life where working, learning, and playing were once inconvenient, the Intel Evo Yoga Book 9i is more than a thin & light convertible device, it is redefining the category with dual-screen versatility, multi-modal productivity potential, and top-of-the-line entertainment capabilities. Just like a good book, you will never want to put it down.
Normal Warranty conditions just like a regular boxed item are applicable for this item or not?
Hey, Vijay. Yes, that is correct.
6 months ago
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Posted by:
Lenovo Product Expert
Take your gaming and performance to the next level by shattering your own expectations with the Lenovo LOQ 15, a PC engineered for gaming, productivity and everything in between. Equipped with an AMD Ryzen 7 7435HS processor, NVIDIA GeForce RTX 4060 Laptop GPU and up to 32GB 4800MHz DDR5 RAM, the system is performance-tuned with the Lenovo AI Engine+ and a dedicated MUX switch with NVIDIA Advanced Optimus. Capable of delivering lightning-fast gameplay on a high resolution 144Hz 15.6" FHD 300-nit display, as well as blazing-fast precision and comfortable typing with the signature Lenovo gaming keyboard. The durable chassis is designed for simplicity and practicality, with thinner side walls and high-performance rear I/O. Dual fans and larger vents ensure quiet and powerful cooling, so you can game undetected in public areas on a future-proof machine that doesn't break the bank.
Is it normal for the fan to run intermittently? The laptop is shut and the fan keeps going on and off.
Hey, jillb. Outside of applying the latest updates through Windows (Settings app > Windows Update > Check for updates) and Lenovo Vantage (Lenovo Vantage > Check for updates bottom on the homepage), a background process may still be trying to run with the device asleep. If the issue persists after updates, we recommend reaching out to Lenovo Support online or over the phone to help alleviate your worries. Hope this helps!
6 months ago
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Posted by:
Lenovo Product Expert
A family PC for all generations, the Lenovo IdeaCentre AIO seamlessly handles heavy multitasking sessions from demanding households with an AMD Ryzen 5 processor, in a compact space-saving design that looks good anywhere you put it. Watch shows with the family on a vivid IPS FHD touch-screen display with room-filling audio by Nahimic Audio Solutions
I have a new computer straight out the box. The keyboard is not able to connect to PC and a new batter was installed. It’s as if there is no connection being made between the 2 external hardware? What should I do?
Hey, Hercules. While we're thankful for your business, we're sorry to hear that you're having trouble with your new IdeaCentre AIO. To try to resolve this, first, ensure that the battery terminals are clear of obstruction. Second, ensure that the USB transceiver that is housed in the mouse next to the battery slot is removed and placed into any USB-A port on your AIO. Also, check that the power switches for both the mouse and keyboard are set to on. If after these steps your issue persists, we then recommend you call Lenovo Support for additional help at: 877-453-6686. Hope this helps!
6 months ago
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Posted by:
Lenovo Product Expert
AI Powered via Lenovo AI Engine+, the Legion Pro 5i performs for esports games like never before. Stocked with fully-powered Intel Core 14th Gen Processors and 4070 NVIDIA GeForce RTX Graphics, the Legion Pro 5i is tailor-made for competitive gamers. Gen 4 PCIe SSDs, flanked by DDR5 Memory, speed up your system and store everything you need. Mean-while, Legion ColdFront cooling technology brings an improved fan system with customized fan curve controls and larger intelligent intake and exhaust systems to keep things cool. The Legion TrueStrike Keyboard provides precision and customization capabilities with 4-zone RGB, powered by Lenovo Spectrum. Immerse the senses even further with a massive 16” 16:10 WQXGA Lenovo PureSight Gaming Display, featuring high refresh rates to ensure victory in your game. The Legion Pro 5icomes in a sleek Onyx Grey color and truly represents the next generation of gaming.
Does the power cord connect via USB-C?
Hi, thank you for your question. The included power adapter does not connect via USB-C, but rather its own unique power connector since it uses a 300W power adapter for maximum performance and that power isn't currently supported via Type C. You can use a USB-C charger in the USB-C port that supports Lenovo Power Delivery (PD) 140W. When doing intensive tasks, it's not recommended to use the USB-C charger as the system could draw more power than the lower wattage Type C charger can supply. Hope this helps!
6 months ago
by
Posted by:
Lenovo Product Expert
Take your gaming and performance to the next level by shattering your own expectations with the Lenovo LOQ 15, a PC engineered for gaming, productivity and everything in between. Equipped with an AMD Ryzen 5 7235HS processor, NVIDIA GeForce RTX 3050 Laptop GPU and up to 32GB 4800MHz DDR5 RAM, the system is performance-tuned with the Lenovo AI Engine+ and a dedicated MUX switch with NVIDIA Advanced Optimus. Capable of delivering lightning-fast gameplay on a high resolution 144Hz 15.6" FHD 300-nit display, as well as blazing-fast precision and comfortable typing with the signature Lenovo gaming keyboard. The durable chassis is designed for simplicity and practicality, with thinner side walls and high-performance rear I/O. Dual fans and larger vents ensure quiet and powerful cooling, so you can game undetected in public areas on a future-proof machine that doesn't break the bank.
Does this computer have directx 11 Along with that question would it be able to run this game (attached file)
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Hey, Sierra. Yes, it does support DirectX 11, and based off the system requirements you shared, this LOQ should be able to run the game pretty well.
6 months ago
by
Posted by:
Lenovo Product Expert
Lenovo - IdeaPad Duet 3 Chromebook 2-in-1 Laptop - 11" 2K Touchscreen - Snapdragon 7cG2 - 4G RAM - 128G eMMC - Keyboard - Misty Blue
Fast, flexible, and fun, the Lenovo Duet 3 Chromebook 11" laptop brings everyone’s favorite Chromebook features, housed in a slim chassis, running on the lightning-fast Chrome OS that boots up in seconds, updates automatically, and is protected by built-in virus protection. Powered by Snapdragon SC7180 processor offers up to 10 hours of battery life, to seamlessly run all of your favorite apps at the same time.
How do I get the touch screen to work.just received it
Hey, Chrisb. It should work right out of the box. Here's a link to a Google Support webpage (https://support.google.com/chromebook/answer/2766492?hl=en) with info on how to utilize the touchscreen and troubleshooting steps at the bottom of the page. If you need assistance, please feel free to contact Lenovo Support online or over the phone.
6 months ago
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Lenovo Product Expert