Lenovo Product Expert
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- Answer Count34940
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- First AnswerApril 21, 2014
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Lenovo - IdeaCentre A540-27ICB 27" Touch-Screen All-In-One - Intel Core i5 - 12GB Memory - 256GB SSD - Mineral Gray
Increase your productivity with this 27-inch QHD Lenovo IdeaCenter All-in-One desktop. The Intel Core i5 processor and 12GB of RAM support seamless multitasking, while a 256GB M.2 SSD combines rapid boots and ample storage. This Bluetooth-enabled Lenovo IdeaCenter All-in-One desktop features a Full HD camera for smooth videoconferencing and arrives with Windows 10 Home 64 bit installed to get you started right away.
My camera has a green tint. I have No idea how it turned this way. Can anyone help?
We are sorry to hear that you are having issues with your Lenovo IdeaCentre A540-27 All-In-One system and its webcam. First, be sure you have the latest version of Windows 10 on the computer, then update all of the BIOS files and drivers, including webcam drivers, up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.
5 years, 2 months ago
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Lenovo Product Expert
Lenovo - Yoga C740 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 - 12GB Memory - 256GB Solid State Drive
Lenovo Yoga C740 Convertible 2-in-1 Laptop: Complete daily computing tasks with this Lenovo Yoga laptop. The Intel Core i5-10210U processor works together with the 12GB of RAM, letting you run multiple applications simultaneously for smooth multitasking, while the 256GB SSD offers fast data access times, so you can jump into work sessions quickly. This Lenovo Yoga laptop has a rechargeable lithium-polymer battery that offers up to 15 hours of use on a single charge.
in order to connect with my office computer, it has to have 5G capabilities. How do I know if this one has it?
The Lenovo Yoga C740-15, model number 81TD0003US, ships with 5G, Wide-Range/High-Speed 2x2 802.11AC WiFi capability.
5 years, 2 months ago
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Lenovo - Legion Y27q-20 27 IPS LED QHD FreeSync Gaming Monitor (HDMI) - Raven Black
Make your gaming system stand out with this 27-inch Lenovo Legion monitor. WQHD gives you four times the resolution of standard HD for the best viewing experience. In extreme mode, a 1 ms response time and 165 Hz refresh rate support minimal lag. Adjust, swivel and pivot this 27-inch Lenovo Legion monitor for comfortable gaming from any angle.
Does this support HDR
No. The Lenovo, Legion Y27q-20 Monitor, model number 65EEGAC1US, is not optimized for HDR. Here is a link to this monitor's User Guide for more information: https://download.lenovo.com/consumer/monitor/y27q-20_ug_en_201905_version1.pdf
5 years, 2 months ago
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Lenovo - C340-15 2-in-1 15.6" Touch-Screen Chromebook - Intel Core i3 - 4GB Memory - 64GB eMMC Flash Memory
Lenovo C340-15 Convertible 2-in-1 Chromebook: The Chromebook C340 brings you everyone's favorite Chromebook features in a slim 2-in-1 chassis, running on the lightning fast Chrome OS. It boots up in seconds, updates automatically, and is protected by built-in virus protection.
Does it fold into a tablet
Yes. The Lenovo C340-15 Chromebook model number 81T9000VUS has 360-degree hinges on the screen so it can fold into tablet mode.
5 years, 2 months ago
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Lenovo Product Expert
Lenovo - ThinkPad USB-C Docking Station
Connect multiple peripherals to your laptop with this Lenovo ThinkPad USB-C Gen 2 docking station. The DisplayPort and HDMI port offer flexible connectivity to UHD monitors, while the Gigabit Ethernet port lets you access the Internet at high speeds. This Lenovo ThinkPad USB-C Gen 2 docking station has an audio jack for connecting an external sound system.
Is this compatible with C930 2-in-1 laptop?
No. The Lenovo Yoga C930 Series has a Thunderbolt 3.0 port. You will need a universal Thunderbolt 3.0 dock like this one: https://www.bestbuy.com/site/lenovo-thinkpad-thunderbolt-3-docking-station/6355854.p?skuId=6355854
5 years, 2 months ago
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Lenovo - IdeaCentre 510A Desktop - Intel Core i5 - 8GB Memory - 1TB Hard Drive
Lenovo 510A-15ICB Desktop: Upgrade your home computer with this Lenovo IdeaCentre desktop PC. The fast Intel Core i5-8400 processor and Intel UHD 630 graphics card easily handle complex software, and you can store your photos and files on the big 1TB hard drive or make use of the seven-in-one card reader to save on other storage media. Connect this Lenovo IdeaCentre computer wirelessly to other devices using the built-in Bluetooth or Wi-Fi.
Why cant I install Microsoft 365 Personal on the computer I just bought?
There is a 30-day trial of Microsoft Office 365 already included as part of the Windows 10 operating system. You can use the Product Code that comes with your purchased software to activate the installed copy of Microsoft Office. If you have already activated the purchased software on another device and the purchased copy is for multiple devices, just sign in to your account using your established user name and password.
5 years, 2 months ago
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Lenovo - IdeaPad Duet Chromebook - 10.1 (1920x1200) Touch 2-in-1 Tablet - MediaTek P60T - 4G RAM - 128G eMCP4x - with Keyboard - Ice Blue + Iron Gray
Work on pending assignments while on the move with this Lenovo Chromebook Duet. The 10.1-inch touch screen provides an interactive user experience, while the 128GB of internal storage offer ample space for apps and media files. This Lenovo Chromebook Duet features a MediaTek Helio P60T processor and 4GB of RAM for effortless multitasking.
Can I install a DVD player to the computer?
You can use an external CD/DVD drive with a Chromebook. It the case of the Lenovo Duet Chromebook, you will need a USB-c to USB adapter to connect a USB-based external CD/DVD drive. Here is a link to more information about connecting a CD/DVD drive to a Chromebook: https://cbookreviewguide.com/chromebook-reviews/external-dvd-drive-for-chromebook/
5 years, 2 months ago
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Lenovo Product Expert
Lenovo - IdeaPad 3 14" Laptop - AMD Ryzen 3 3250U - 8GB Memory - 1TB HDD
Engineered for long-lasting performance, the Lenovo~ IdeaPad~ 3 delivers powerful performance with the latest AMD Mobile Processors with Radeon~ Graphics, in a laptop that's perfect for your everyday tasks, with features that you can depend on.
Does this product have a touch screen?
No. The Lenovo 3 14 Model number 81W0009DUS, does not have a touchscreen.
5 years, 2 months ago
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Lenovo Product Expert
Lenovo - IdeaPad 3 17" Laptop - AMD Ryzen 7 3700U - 12GB Memory - 1TB HDD + 128GB SSD
Engineered for long-lasting performance, the Lenovo~ IdeaPad~ 3 delivers powerful performance in a laptop that's perfect for your everyday tasks, with features that you can depend on.
Is Platinum grey the only color?
Yes it is.
5 years, 2 months ago
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Lenovo Product Expert
Lenovo - IdeaPad 15.6" Laptop - AMD Ryzen 3 - 8GB Memory - 256GB Solid State Drive
Complete daily tasks quickly with this Lenovo IdeaPad laptop. An AMD Ryzen 3 3200U processor and 8GB of RAM run multiple demanding applications simultaneously for easy multitasking, and the 256GB SSD provides ample storage space and swift boots. This Lenovo IdeaPad laptop has AMD Radeon Vega 3 integrated graphics for delivering quality visuals on the 15.6-inch Full HD display.
Does it come with Microsoft office?
There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.
5 years, 2 months ago
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Lenovo Product Expert