Lenovo Product Expert

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April 21, 2014
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January 17, 2025
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Lenovo Product Expert's Answers

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Lenovo - IdeaPad Slim 3 Chromebook Laptop - 14" FHD Touchscreen Laptop - MediaTek Kompanio 520 - 4GB Memory - 64GB eMMC - Abyss Blue

Live animated, live lively, live balanced. When you’re packing the thin and light IdeaPad Slim 3 Chromebook laptop, featuring WiFi 6 and 13.5 hours of battery life, balancing work and play all day becomes effortless. The 14" FHD IPS touchscreen display and MediaTek Kompanio 500 Series processors are a significant upgrade to your work and entertainment, with front-facing Waves-tuned speakers.

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Hello can my son play Roblox on this device ? And if so do we use a browser or is there an App Store ? Thank You

Hi, Hil. You can run Roblox, but as a disclaimer, there may be times when the game could become a bit sluggish since the processing power on this Chromebook is more entry level. Also, yes, there is an app store where you can download the Roblox app called Google Play Store and it is preinstalled.

6 months ago

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Lenovo Product Expert

Lenovo Ideapad 1i 15.6" FHD Touchscreen Laptop - Intel Core i3-1215U with 8GB Memory - Intel UHD Graphics - 256GB SSD - Cloud Gray

Browse, explore and connect with confidence on the Lenovo IdeaPad 1 powered by an ultra-fast Intel Core i3-1215U Processor. The IdeaPad 1 packs responsive performance in a thin and compact 17.9 mm chassis, making multitasking on-the-go a breeze. Get the most out of your device with a frameless display for more screen and Dolby Audio speakers, along with 10 hours of battery life and rapid charge. Great for video calls, the 720P camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.

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Is this computer useful enough for school ? I’m a college student and I need a reliable computer .

Hey, Tone. We understand where you're coming from and that will depend on any requirements you may have to meet with any software need, if you may like to multi-tasking while working, and other factors. It could work for you, but we like to be confident in our recommendations and since there are many questions that need answers in helping to ensure you are satisfied with your computer, we recommend going into Best Buy stores and working with an advisor to get expert help or you can virtually shop with an expert online via this Best Buy online link: https://www.bestbuy.com/services/triage/shopping?cat=cnt&subcat=comp

6 months ago

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Lenovo Product Expert

Lenovo - Yoga 7i 2-in-1 16" 2K Touchscreen Laptop - Intel Core Ultra 7 155U with 16GB Memory - 1TB SSD - Storm Grey

It’s inspiration all around with the Lenovo Yoga 7i 2-in-1, delivering 360° of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from up to the latest Intel Core Ultra processor, you can unleash greatness in every way. The larger 16” 16:10 WUXGA display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.

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Mine did not come with both pieces ofr the power supply, Is this normal ? It had the factory packing intact on delivery, so I assume so. Why would it not come with the wall plug in part ?!!

Hi, thank you for your question. Since these items are often separate, please ensure that it is still not in the carboard partition at the bottom of the box it shipped in. If not, we apologize for the inconvenience and recommend contacting Lenovo Support for a solution to resolve this.

6 months ago

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Lenovo Product Expert

Lenovo Ideapad 1 14" Laptop - Celeron N4020 with 4GB Memory - Intel UHD Graphics - 128GB eMMC - Cloud Gray

Browse, explore and connect with confidence on the Lenovo IdeaPad 1 powered by a Celeron N4020 Processor. The IdeaPad 1 packs responsive performance in a thin and compact 17.9 mm chassis, making multitasking on-the-go a breeze. Get the most out of your device with a frameless display for more screen and Dolby Audio speakers, along with 11 hours of battery life and rapid charge. Great for video calls, the 720P camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.

Can I transfer all my "stuff" from my current Lenovo to a new one. Things like saved web sites, passwords, downloads, folders, email, etc. ?

Hi, TOTALCARGAGE. Yes, you can transfer at least most of those things via our migration assistant to move your data.

6 months ago

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Lenovo Product Expert

Lenovo LOQ 15.6" 144Hz Gaming Laptop FHD - Intel 12th Gen Core i5 with 12GB Memory - Intel Arc A530M - 512GB SSD - Luna Grey

Take your gaming and performance to the next level by shattering your own expectations with the Lenovo LOQ 15, a PC engineered for gaming, productivity and everything in between. Equipped with 12th Gen Intel Core i5 processor, and up to 32GB 4800MHz DDR5 RAM, the system is performance-tuned with the Lenovo AI Engine+. Capable of delivering lightning-fast gameplay on a high resolution 144Hz 15.6" FHD 350-nit display, as well as blazing-fast precision and comfortable typing with the signature Lenovo gaming keyboard. The durable chassis is designed for simplicity and practicality, with thinner side walls and high-performance rear I/O. Dual fans and larger vents ensure quiet and powerful cooling, so you can game undetected in public areas on a future-proof machine that doesn't break the bank.

Can I do my college work on this laptop? (Such as Microsoft word and zoom)

Best Answer

Hi, Liyah. You sure can do those kinds of tasks on this LOQ 15. You'd have more power for gaming during down time as well. One thing to consider if you're an all over campus kind of student or just generally active, you want to be mobile with your laptop and travel with it place to place. Some devices, like this gaming focused LOQ here, can be bulkier, with more weight, to help with cooling and more power, so please keep that in mind as you search to find the right solution for you.

6 months ago

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Lenovo Product Expert

Lenovo - Yoga Pro 9i 16" 3.2K Mini LED Touchscreen Laptop - Intel Core Ultra 9 - 32GB Memory - NVIDIA GeForce RTX 4060 - 1TB SSD - Luna Grey

Outstanding visuals, outsmarting algorithms, outrageous performance – the Lenovo Yoga Pro 9i powered by the latest Intel Core Ultra processors is everything you could ever wish for in a creator laptop. With Lenovo X Power by its side, it drives a huge boost in performance for the heaviest of creator tasks. Paired with machine learning and the dedicated AI engine of Intel Core Ultra, to boost your productivity, the Yoga Pro 9i is the most hardworking laptop for creators.

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How many Whr is the battery

Hey, thank you for your question. It is 84Wh. P.S. It supports Rapid Charge Pro, charging the device up to 50% in 30 minutes.

6 months ago

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Lenovo Product Expert

Lenovo - Flex 5i 14" FHD Touchscreen 2-in-1 Laptop - Intel Core i5-1235U with 8 GB Memory - Intel Iris Xe Graphics - 512GB SSD - Storm Grey

With a 360° drop-down hinge that lifts up the keyboard for easier typing and more screen, the Lenovo IdeaPad Flex 5i adapts to whatever you’re doing for limitless creation and performance on the 12th Generation Intel Core i5 processors and Intel Iris Xe graphics. Watch your entertainment come to life on an 1920 x 1200 FHD display with and 90% AAR for a taller, boundless screen. Connect up to two 4K displays with Thunderbolt 4.0 for universal ultra-fast cable connectivity.

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What does 2 in 1 mean?

Hi, Kimmie. A 2-in-1 is a device that can be used as two types of devices, a laptop and a tablet, in one. This is due to the hinges on the laptop that allow for them to be rotated 360 degrees to enable this unique flexibility. You can use it in two other modes as well -- tent and stand mode. You can navigate with a pen and touch as just a tablet or use it as a regular laptop. The choice is entirely up to you!

6 months ago

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Lenovo Product Expert

Lenovo Ideapad 1 14" Laptop - Celeron N4020 with 4GB Memory - Intel UHD Graphics - 128GB eMMC - Cloud Gray

Can this be used to work from home?

Hi, Bee. That will depend on any requirements you may have to meet with any software needed for work, if it requires multi-tasking, multiple external monitors, and other factors. Since there are many questions that need answers in helping to ensure you are satisfied with your computer, for guidance in finding the right solution, we recommend going into Best Buy stores and working with an advisor to get expert help or you can virtually shop with an expert online via this Best Buy online link: https://www.bestbuy.com/services/triage/shopping?cat=cnt&subcat=comp

6 months ago

Posted by:

Lenovo Product Expert

Lenovo Ideapad 1i 15.6" FHD Touchscreen Laptop - Intel Core i3-1215U with 8GB Memory - Intel UHD Graphics - 256GB SSD - Cloud Gray

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Does this laptop have a drive to play DVDS on?

Hi, thank you for your question. It does not have one built in, but you can use an external DVD/CD drive in place of.

6 months ago

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Lenovo Product Expert

Lenovo - Yoga 7 2-in-1 14" 2K Touchscreen Laptop - AMD Ryzen 7 8840HS with 16GB Memory - 1 TB SSD - Artic Grey

It’s inspiration all around with the Lenovo Yoga 7 2-in-1, delivering 360° of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from the latest AMD processor, you can unleash greatness in every way. The 14” 16:10 WUXGA touchscreen display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.

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I thought Lenova came with a three year warranty. do I have tp purchase the warranty from Best Buy?

Hi, GDad. If you would like additional coverage than the included 1-year limited warranty, Best Buy does off their support and protection plans. Otherwise, you can go directly through the manufacturer to extend the included warranty.

6 months ago

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Lenovo Product Expert