Lenovo Product Expert

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April 21, 2014
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Lenovo - 330S-15ARR 15.6" Laptop - AMD Ryzen 5 - 8GB Memory - 128GB Solid State Drive - Platinum Gray

Accomplish your daily work quickly and effectively with this 15.6-inch Lenovo Ideapad 330S laptop. The Intel Core i7 processor offers the speed necessary for everyday use, while the 4GB of RAM let you work through your list of tasks efficiently. The Lenovo Ideapad 330S laptop has a seven-hour battery to get you through the workday.

Can I scroll up and down with one finger on the trackpad? Old laptops had the right side of the trackpad for it. I am paralyzed and can not fully use my hand and fingers. Also, what do you use instead of the right (mouse) button?

Best Answer

There should be a setting within your touchpad controls to allow one finger scrolling. There has been some issues with Windows 10 updates eliminating this feature. Be sure you have the latest Windows 10 update and the latest system drivers for your Lenovo 330s-15 laptop. You can do this by using the Lenovo Utility software on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. Once you are sure you have updated Windows 10 and your system drivers, you can make adjustments to the touchpad in your system settings. You can get there by clicking on the magnifying glass at the bottom left of your Windows 10 screen. Type "touchpad" in the search window. Select "Mouse & touchpad settings" from the list of choices. You can make general adjustments to the touchpad there. You can also select "Additional mouse options" for more detailed adjustments to the touchpad sensitivity by increasing the delay of the touchpad.

6 years, 5 months ago

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Lenovo Product Expert

Lenovo - 65W AC Adapter - Black

Keep your compatible Lenovo laptop powered and ready for use with this 65W Lenovo 888014997 AC adapter, which features a 3.25-amp output and a compact design that facilitates traveling.

Will this charger work with Lenovo G50-70 Laptop?

Yes, this AC adapter will work with the Lenovo G50-70 laptop.

6 years, 5 months ago

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Lenovo Product Expert

Lenovo - 130-15AST 15.6" Laptop - AMD A6-Series - 4GB Memory - AMD Radeon R4 - 500GB Hard Drive - Black

Stream content, tackle schoolwork or navigate your favorite websites with this Lenovo IdeaPad laptop. An AMD A6-9225 accelerated processor and 4GB of system memory let you run apps and software without lag, while the Windows 10 OS ensures intuitive operation. AMD Radeon R4 graphics ensure smooth video playback, making this laptop ideal for binge-watching your favorite shows. With a 15.6-inch HD LED-backlit display, this Lenovo IdeaPad laptop delivers crisp, clear image quality.

Does it have a cd/DVD drive?

Yes, this model ships with a CD/DVD-RW drive built in.

6 years, 5 months ago

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Lenovo Product Expert

Lenovo - 130-15AST 15.6" Laptop - AMD A6-Series - 4GB Memory - AMD Radeon R4 - 500GB Hard Drive - Black

Does this laptop come with any software pre-installed? I am needing Word, Excel, Adobe PDF...the basics...not sure if I have to purchase that separate or if any of it comes ON the laptop. Thanks!

There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.

6 years, 5 months ago

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Lenovo Product Expert

Lenovo - 330-15ARR 15.6" Laptop - AMD Ryzen 3 - 8GB Memory - 1TB Hard Drive - Onyx Black

Handle your workload with this 15.6-inch Lenovo IdeaPad 330 laptop. Ideal for maximizing productivity, the AMD Ryzen 3 processor delivers the power to smoothly handle a variety of demanding enterprise applications. This Lenovo IdeaPad 330 laptop features 8GB of RAM that lets you handle multiple tasks at once without impacting system performance.

I just bought this laptop for Black Friday and the screen now goes black and white as soon as I log in. Has anyone else had this problem?

We are sorry to hear that you are having issues with your Lenovo IdeaPad 330-15 laptop. Be sure any software you installed is compatible with Windows 10. There is no need to install Microsoft Office software. The software is already part of the operating system, you just need to activate the software with a purchased product key. If you have installed a copy of Microsoft Office, this is conflicting with the existing copy on the system and this will slow your system down. If you have installed a 3rd party anti-virus program, be sure that Windows Defender is turned off and that the trial version of McAfee Anti-Virus software is uninstalled. There can only be one anti-virus program on the system. You may need to restore your system to original factory default settings if any of the programing errors have occurred. You can do that by typing "restore" in the Cortana search window. Just click on the magnifying glass icon at the bottom left of your Windows 10 Desktop. Click on "Reset This PC" Then click on "Get Started" and follow the on screen directions to restore to factory defaults. If you can not reach the restore screen currently due to the issue you are having, this system is equipped with OneKey Recovery System. There is a very small pin hole on the left side of the device, right near the SD card slot on the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

6 years, 5 months ago

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Lenovo Product Expert

Lenovo - 2-in-1 11.6" Touch-Screen Chromebook - MT8173c - 4GB Memory - 32GB eMMC Flash Memory

Maximize productivity with this 11.6-inch Lenovo Chromebook computer. Its MediaTek processor and 4GB of RAM power its Chrome operating system, and the 32GB eMMC flash memory stores and protects necessary files. This Lenovo Chromebook computer has a 720p webcam for taking HD photos and video and videoconferencing with friends and associates.

Will I be able to connect an older HP printer to this Chromebook?

That will depend on the compatibility of the older printer to the Google Cloud Print APP you will need to use to print from a Chromebook. We recommend you check with the printer manufacturer for compatibility with Google Cloud Print APP.

6 years, 5 months ago

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Lenovo Product Expert

Lenovo - 300e 2-in-1 11.6" Touch-Screen Laptop - Intel Celeron - 4GB Memory - 64GB eMMC Flash Memory - Black

Lenovo 300e Convertible 2-in-1 Laptop: Complete research tasks with this 11.6-inch Lenovo convertible laptop. Its Intel Celeron processor and 4GB of RAM let you keep multiple browser windows open at once, and 64GB of flash memory provides space to store documents and photos. The multiple use modes of this Lenovo convertible laptop let you use it as a tablet for flexibility.

Is the keyboard detachable

No, the keyboard is not detachable. There are hinges on the keyboard that allow a 360-degree rotation to use this device either a laptop or tablet.

6 years, 5 months ago

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Lenovo Product Expert

Lenovo - Legion Y530 15.6" Gaming Laptop - Intel Core i7 - 8GB Memory - NVIDIA GeForce GTX 1050 Ti - 1TB Hard Drive - Black

Play your favorite PC games with this 15.6-inch Lenovo laptop. Its Intel Core i7 processor and 8GB of RAM let you run multiple programs without performance lag, and its 1TB hard drive provides plenty of file storage space. This Lenovo laptop has a powerful NVIDIA GeForce GTX 1050Ti graphics card for fast rendering of images and videos.

Hello so i know that this laptop is optane memroy ready i. Just want to know what it the exact name (model) of the optane memory that goes with it thank you

This model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. Check with your certified technician for the specific Optane Memory configuration for this model.

6 years, 5 months ago

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Lenovo Product Expert

Lenovo - IdeaCentre 520 21.5" Touch-Screen All-In-One - Intel Pentium - 8GB Memory - 1TB Hard Drive - Black

Get work done efficiently with this Lenovo all-in-one computer. Its Full HD resolution delivers a crisp display on the 21.5-inch capacitive touch screen, and the powerful Intel Pentium processor and 8GB of RAM let you easily switch between applications. This Lenovo all-in-one computer has a large 1TB hard drive for storing documents, music and photos.

Do you know if this computer plays rodblox?

It will really depend on the requirements and compatibility of the specific streaming service and the specific games being played. We recommend you check both with the streaming service and the specific game's software publisher's web sites for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

6 years, 5 months ago

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Lenovo Product Expert

Lenovo - IdeaCentre 310S Desktop - AMD A9-Series - 4GB Memory - 1TB Hard Drive - Silver

Upgrade your PC with this Lenovo IdeaCentre computer. Its 4GB of RAM and 1TB hard drive provide a powerful performance, and the AMD A9 processor with integrated Radeon graphics powers through your favorite apps, media and games. This Lenovo IdeaCentre computer has a slim form factor for high space efficiency.

Does this computer have a CD Burner included?

Yes, there is a CD/DVD-RW drive within this configuration.

6 years, 5 months ago

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Lenovo Product Expert