Lenovo Product Expert
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- Answer Count37725
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- First AnswerApril 21, 2014
- Last AnswerSeptember 26, 2026
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Lenovo - LOQ-E 15.6" FHD 144Hz Intel Core i5-12450HX NVIDIA GeForce RTX 3050 Gaming Laptop 16GB RAM 512GB SSD - Luna Grey
Gaming with Stunning Clarity - Experience the game in stunning clarity with a 15.6" FHD display, designed with a 16:9 aspect ratio offering a broad and immersive viewing area. With a rapid 144Hz refresh rate, you'll enjoy ultra-smooth gameplay, while the 300 nits brightness ensures vivid and bright images, even in well-lit environments. With 100% sRGB coverage, accurate and vibrant hues make your games come to life. The ultra-narrow 4-side bezel design maximizes your screen space with an impressive 88% screen-to-body ratio, allowing you to fully immerse yourself in the action. Whether you're exploring vast game worlds, engaging in fast-paced multiplayer battles, or completing your homework at crunch time, this display delivers exceptional performance and visual quality.
Is the storage upgradable?
Hey there,
Assuming that the 3rd party seller offers this system sealed in box, it should be upgradable, as this LOQ series features two M.2 2242 PCIe 4.0 x4 slots.
Please feel free to reach out to us with any other questions!
Assuming that the 3rd party seller offers this system sealed in box, it should be upgradable, as this LOQ series features two M.2 2242 PCIe 4.0 x4 slots.
Please feel free to reach out to us with any other questions!
10 months ago
by
Posted by:
Lenovo Product Expert
Create anywhere, any way on Yoga 9i 2-in-1 Aura Edition. Powered by Intel Core Ultra and a 45 TOPS NPU, this Copilot+ PC adapts to your flow with AI-driven performance, while the 360~ design lets you create without limits. Aura Smart Modes feel like an extension of your mind, Smart Share connects your phone and PC, and Smart Care has your back.
Is there any possibility of buying the laptop with a Spanish (Latin American) keyboard?
Hey MartinianoG,
Unfortunately, no. At Best Buy (US), all Lenovo laptops are offered with English keyboards. Lenovo themselves do offer other alternatives.
Please feel free to reach out to us with any other questions!
Unfortunately, no. At Best Buy (US), all Lenovo laptops are offered with English keyboards. Lenovo themselves do offer other alternatives.
Please feel free to reach out to us with any other questions!
10 months ago
by
Posted by:
Lenovo Product Expert
The Lenovo Digital Pen 2 is a testament to innovation and user-centric design. With an enhanced grip, elastomer pen tip for precision, extended battery life, and quick-access buttons, it provides an elevated creative experience. Whether you're a professional artist, a student, or simply someone who values seamless functionality, this pen is designed to transform your digital interactions into natural and fluid expressions. Unleash your creativity, sign documents with finesse, and sketch your imagination into reality with the Lenovo Digital Pen 2.
Does the Pen work with a Lenovo IdeaPad Flex 5 14i? It’s also a 12th Generation if that’s any help.
Hey there,
Yes, this pen should work fine with the IdeaPad Flex 5i 2-in-1 14.
Please feel free to reach out to us with any other questions!
Yes, this pen should work fine with the IdeaPad Flex 5i 2-in-1 14.
Please feel free to reach out to us with any other questions!
10 months ago
by
Posted by:
Lenovo Product Expert
Lenovo Legion Go 2 isn~t just a handheld. It~s a modular rig built for serious gaming. Detachable Legion TrueStrike controllers unlock multiple play modes, including FPS mode with mouse-like precision. Powered by the AMD Ryzen Z2 Extreme processor, an 8.8" 144Hz Lenovo PureSight OLED gaming display, and a massive 74Wh battery, it~s designed to push further, play longer, and stay unplugged.
What's the purpose of upgrading if the original one works fine? What improvements does the Legion Go 2 have that the Legion Go 1 doesn't?
Hey John,
The Legion Go 2 presents an even more comprehensive package that delivers gen-to-gen enhancements, offering what most Legion Go users had on their wishlist. This includes an HDR OLED display with VRR, improving ergonomics, cooling, audio, and other items like an 8-way D-Pad and fingerprint reader for safer, quicker sign-in. There's also a considerable performance boost thanks to 32GB memory offerings alongside the Z2 Extreme's higher TDP configuration, clock speed, and RDNA3 compute units, with an increase in system efficiency that's bolstered by the Legion Go 2's larger, 74Whr battery.
We hope that this helps a bit to further understanding some of the differences between the two devices.
Please feel free to reach out to us with any other questions!
The Legion Go 2 presents an even more comprehensive package that delivers gen-to-gen enhancements, offering what most Legion Go users had on their wishlist. This includes an HDR OLED display with VRR, improving ergonomics, cooling, audio, and other items like an 8-way D-Pad and fingerprint reader for safer, quicker sign-in. There's also a considerable performance boost thanks to 32GB memory offerings alongside the Z2 Extreme's higher TDP configuration, clock speed, and RDNA3 compute units, with an increase in system efficiency that's bolstered by the Legion Go 2's larger, 74Whr battery.
We hope that this helps a bit to further understanding some of the differences between the two devices.
Please feel free to reach out to us with any other questions!
10 months ago
by
Posted by:
Lenovo Product Expert
The Legion Tower 5 is designed to grow with your ambitions. Equipped with an AMD Ryzen 7000 processor and NVIDIA GeForce RTX graphics, it delivers stunning real-time ray tracing and AI-powered DLSS for hyperrealistic visuals. Up to 180W Legion Coldfront cooling keeps your system cool and quiet during intense gaming and streaming sessions.
Can this PC run 4 monitors
Hey there,
Yes, this Legion T5 can support four external monitors. To note, the max resolution and refresh rate support for the connected monitors will vary depending on the number of monitors at a certain refresh rate and if they're plugged in directly to the dGPU or systemboard, i.e., 4x 4K/60Hz all plugged into the GPU, 2x 2K at 144Hz in the dGPU and 2x FHD at 60Hz on the systemboard.
Please feel free to reach out to us with any other questions!
Yes, this Legion T5 can support four external monitors. To note, the max resolution and refresh rate support for the connected monitors will vary depending on the number of monitors at a certain refresh rate and if they're plugged in directly to the dGPU or systemboard, i.e., 4x 4K/60Hz all plugged into the GPU, 2x 2K at 144Hz in the dGPU and 2x FHD at 60Hz on the systemboard.
Please feel free to reach out to us with any other questions!
10 months ago
by
Posted by:
Lenovo Product Expert
The entry-level ThinkPad, E Series features the famous keyboard and trackpoint, and is MIL-SPEC tested ensuring the build quality for which ThinkPad is renowned. Boosted with 13th Gen Intel Core processors and Windows 11 Pro OS, this ThinkPad E16 Gen 1 is a perfect fit for professionals looking for a powerful and versatile machine. The integrated Intel Iris XE graphics lets users multitask, stream videos and run basic games and business applications with ease. Hybrid professionals will appreciate the USB-C, HDMI and Thunderbolt 4 ports enabling quick transfer of design files and complex spreadsheets, and connection to external monitors. The 16" anti-glare display surface with 16:10 aspect ratio makes it easier to comfortably work in bright-light conditions providing extra screen real estate to reduce scrolling. Whether you~re making a video call or listening to music, enjoy crystal-clear sound and voice quality with the HD audio, Dolby Atmos stereo speakers, dual-array mics and FHD 1080p camera. A touch style fingerprint reader is integrated in the power button that authenticates user identity and prevents unauthorized entry into the system.
I've been having a problem with my battery percentage being stuck at 65% then now 52%. My laptop isn't 2 months old yet and I've barely used it. What do I do? Need help please. Laptop needed for new job.
Hey AJ,
We're sorry to hear that you ran into trouble with your ThinkPad E16. We strive to provide the best experience possible and are happy to help. To try to resolve this, please visit this Lenovo Support webpage with instructions to address this specifically: https://support.lenovo.com/us/en/solutions/ht103159 |
Please feel free to reach out to us with any other questions should you need further assistance.
We're sorry to hear that you ran into trouble with your ThinkPad E16. We strive to provide the best experience possible and are happy to help. To try to resolve this, please visit this Lenovo Support webpage with instructions to address this specifically: https://support.lenovo.com/us/en/solutions/ht103159 |
Please feel free to reach out to us with any other questions should you need further assistance.
10 months ago
by
Posted by:
Lenovo Product Expert
Lenovo - A100 23.8" Full HD All-In-One - Intel Processor N100 - 8GB Memory - 256GB SSD - Cloud Grey
Blend style with functionality for your home with this sleek all-in-one desktop. This space-saving unibody design features a stunning 23.8" FHD display with ultra-thin 3-side bezels. Powered by an Intel N100 processor, the Lenovo A100 is perfect for everyday tasks at a great value.
What is the warrantee on this computer?
Hey there,
The A100 ships with a 1-year manufacturer warranty. The system is also eligible for Geek Squad and Best Buy device protection and support options.
Please feel free to reach out to us with any other questions!
The A100 ships with a 1-year manufacturer warranty. The system is also eligible for Geek Squad and Best Buy device protection and support options.
Please feel free to reach out to us with any other questions!
10 months ago
by
Posted by:
Lenovo Product Expert
Lenovo - IdeaPad Duet 5 Chromebook 2-in1 Laptop - 13.3" Full HD Touchscreen - Snapdragon SC7180 - 8GB - 128GB - with Keyboard - Abyss Blue
The thin and light 13" IdeaPad Duet 5 Chromebook now packs a brilliant OLED 1920 x 1080 touch screen featuring narrow bezels for true blacks and a cinematic experience, as well as four speakers for clear and resonant audio. Get Minecraft and 3 months of Realms Plus at no cost* with purchase of a new Chromebook. Terms Apply. *Offer valid for qualifying Chromebooks purchased on or after July 1st, 2023 through September 30th, 2023 while supplies last.
is this device compatible with a digital pen?
Hey jjccdd,
Yes, you can use USI pens with 2-in-1 Chromebooks like this Duet 5 Chromebook. Best Buy does currently offer a few pen options that will work with the Duet 5, like this Lenovo USI Pen 2 that can be viewed at this Best Buy webpage: https://www.bestbuy.com/product/lenovo-usi-stylus-pen-2-for-chromebook-gray/JJGCYLHK46 |
Please feel free to reach out to us with any other questions!
Yes, you can use USI pens with 2-in-1 Chromebooks like this Duet 5 Chromebook. Best Buy does currently offer a few pen options that will work with the Duet 5, like this Lenovo USI Pen 2 that can be viewed at this Best Buy webpage: https://www.bestbuy.com/product/lenovo-usi-stylus-pen-2-for-chromebook-gray/JJGCYLHK46 |
Please feel free to reach out to us with any other questions!
10 months ago
by
Posted by:
Lenovo Product Expert
Lenovo - Tab M11 - 11" FHD+ Tablet - 4GB RAM - 128GB eMMC - Storm Grey
Fuel their play; ignite their minds. Lenovo Tab M11 is built for smarter learning! Seamless multitasking, smart note-taking, immersive reading and thrilling entertainment unite in one device for curious minds. All-day battery, endless fun.
Is this tablet compatible with a Samsung phone?
Hey Kelly,
Yes, there are a few compatibility points between both devices. This will primarily be via cross-platform services and apps like Google based services, Google Messages to sync texts, and via the Smart Connect app to sync notifications, output video to the M11 to use your tablet as a second monitor, and a bit more.
Please feel free to reach out to us with any other questions!
Yes, there are a few compatibility points between both devices. This will primarily be via cross-platform services and apps like Google based services, Google Messages to sync texts, and via the Smart Connect app to sync notifications, output video to the M11 to use your tablet as a second monitor, and a bit more.
Please feel free to reach out to us with any other questions!
10 months ago
by
Posted by:
Lenovo Product Expert
Lenovo - Yoga 7i 2-in-1 - Copilot+ PC - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 256V 2024 - 16GB Memory - 1TB SSD - Luna Grey
Create anywhere with the Yoga 7i 2-in-1. Its 360~ design, touchscreen, and optional Yoga Pen let you sketch, edit, or present like a pro. Powered by Intel Core Ultra Processor and a 40+ TOPS NPU, this Copilot+ PC balances power and efficiency. The 16" LCD display with up to 120Hz refresh and Dolby Vision delivers stunning visuals.
Does this come with a pen for the laptop?
Hey there,
While this Yoga 7i is not bundled with a pen in the box, Best Buy does currently offer compatible pen options like this Lenovo Digital Pen 2 that can be viewed at the following web address: https://www.bestbuy.com/product/lenovo-digital-pen-2-gray/JJGCYLHP39 |
Please feel free to reach out to us with any other questions!
While this Yoga 7i is not bundled with a pen in the box, Best Buy does currently offer compatible pen options like this Lenovo Digital Pen 2 that can be viewed at the following web address: https://www.bestbuy.com/product/lenovo-digital-pen-2-gray/JJGCYLHP39 |
Please feel free to reach out to us with any other questions!
10 months ago
by
Posted by:
Lenovo Product Expert