Lenovo Product Expert
 
 
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  • Answer Count
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    April 21, 2014
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    December 20, 2025
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Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 13th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.
 

Is the l with RGB or white only keyboard backlight?

Hey Ssusa,

This LOQ 15 features a white backlit keyboard.

Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by: 
Lenovo Product Expert
 
The smart IdeaPad Slim 3 lets you work, study, and play on the go anywhere in the world with a lightweight and thin profile that's 10% slimmer than the previous generation yet still military-grade rugged. Take care of important business with powerful up-to-the-latest AMD Ryzen 7000 processors, enhanced with the adaptive performance of Smart Power and full-function Type-C port while you learn, work, and stream on an up-to-WUXGA IPS display with up to 88% AAR.
 

is key board lite

Hey lulu,

The IdeaPad Slim 3 does not feature a backlit keyboard.

Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by: 
Lenovo Product Expert
 
Lenovo Idea Tab Plus is designed to fit your style and power your study. With a thin, lightweight build and a choice of three fresh colors, this tablet feels personal from the start. The 12.1" display with 800nits HBM brightness and 96% DCI-P3 color keeps everything sharp and vibrant, even outdoors. AI-powered study tools and the responsive Lenovo Tab Pen help elevate focus and make note-taking feel smooth and natural.
 

How did the voice capabilities work?

Hey Jerry,

Could you please post another question with details on what specific voice capabilities you're referring to? This way we can better understand your ask to answer your question precisely.

Also, feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by: 
Lenovo Product Expert
 
Turn your vision into reality with smarter tools and connections. The Yoga Pro 9i Aura Edition, powered by Intel Core Ultra processors and NVIDIA discrete graphics, boosts AI-driven performance for seamless rendering, multitasking, and edits. Lenovo X Power keeps it cool, while the PureSight Pro Tandem OLED display brings your work to life with vivid colors.
 

Does it come with pen for the touch screen?!

Hey Sal,

While the Yoga Pro 9i features a touchscreen display, it is not equipped with the unique display technology to enable pen input.

Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by: 
Lenovo Product Expert
 

If you buy an open box one and there’s a problem can you return it

Hey Malcolm,

Yes, open-box items can be returned, are warranted, and supported like new in box items. For details, please visit the following Best Buy webpage: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 |

Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by: 
Lenovo Product Expert
 
Built for daily use and ideal for everyday scenarios as well as first-time users, this laptop is powered by a long-lasting battery that delivers up to 10 hours of endurance~supporting all-day productivity and entertainment~and complemented by rapid charging capability to minimize downtime, making it perfect for students, remote workers, and on-the-go users; it also boasts powerful processing and storage, equipped with an Intel Core i5-1334U processor and integrated Intel Iris Xe Graphics for smooth multitasking and daily work performance, backed by 16GB of memory and a 1TB SSD that enable fast boot-ups and provide ample storage space. For vivid visuals, it features a 15.6-inch FHD 300nits touchscreen with responsive input, while also supporting screen expansion via HDMI to enhance workflow or enable extended display setups; additionally, it offers rich connectivity options including USB-A, USB-C, HDMI, and an SD card reader, with Wi-Fi 6 ensuring faster, more reliable internet for browsing and streaming and Bluetooth 5.1 providing efficient, stable connections to wireless accessories, plus a built-in HD webcam that keeps video calls clear and sharp. Rounding out its feature set, the laptop comes with Windows 11 Pro 64-bit and AI-powered Copilot, making it ideal for professionals, small businesses, and programmers by offering seamless support for remote work, content creation, video conferencing (Zoom/streaming), and educational applications.
 

Hello, I’m interested in this laptop. Could you please confirm if the power adapter supports 100 to 240 volts AC input? I need to use it in Europe.

Hey Rose,

The included power adapter (if the same as what's shipped from the manufacturer) will support 100-240V input.

Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by: 
Lenovo Product Expert
 
Turn your vision into reality with smarter tools and connections. The Yoga Pro 9i Aura Edition, powered by Intel Core Ultra processors and NVIDIA discrete graphics, boosts AI-driven performance for seamless rendering, multitasking, and edits. Lenovo X Power keeps it cool, while the PureSight Pro Tandem OLED display brings your work to life with vivid colors.
 

Can it convert into a tablet?

Hey Maxx,

The Yoga Pro 9i is not a 2-in-1 laptop that can flip into tablet mode.

Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by: 
Lenovo Product Expert
 
The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient Intel processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-11 hours of battery life and rapid charge.
 

Does this work with a physical LTE SIM card

Hey Nicky,

This IdeaPad does not support SIM card use, and it features only an SD card reader.

Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by: 
Lenovo Product Expert
 
The smart IdeaPad Slim 3 lets you work, study, and play on the go anywhere in the world with a lightweight and thin profile that's 10% slimmer than the previous generation yet still military-grade rugged. Take care of important business with powerful up-to-the-latest AMD Ryzen 7000 processors, enhanced with the adaptive performance of Smart Power and full-function Type-C port while you learn, work, and stream on an up-to-WUXGA IPS display with up to 88% AAR.
 

Does it have windows 11 home with s mode or without s mode ? it says without but all the staffs in bestbuy store told me it is s mode with limitation .

Hey Saeid,

This IdeaPad Slim 3 features Windows 11 Home (non-S mode).

Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by: 
Lenovo Product Expert
 
Elevate your on-the-go experience with the Lenovo Chromebook Duet (11", 9). At 510g and 7.6mm, it~s sleek as paperback. Shift from laptop to portrait mode with the versatile kickstand. The MediaTek Kompanio 838 processor with an AI-enabling NPU keeps you moving fast. Sketch and take notes with stylus support. It~s not just a device, but a lifestyle transformer.
 

Can this be used for game apps like Roblox and stuff like that for kids?

Hey Jazz,

This Duet 11 Chromebook can run kids games from the Google Play Store like Roblox, so long as the in-game settings are turned high for graphics, as this system's entry level requirements may have difficulty keeping up with demanding graphic titles.

Please feel free to reach out to us with any other questions!
2 weeks, 5 days ago
by
Posted by: 
Lenovo Product Expert