Lenovo Product Expert

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April 21, 2014
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Lenovo - LOQ 15.6" Gaming Laptop Full HD - AMD Ryzen 7 7435HS 2023 - 16GB Memory - NVIDIA GeForce RTX 4060 8GB - 512GB SSD - Luna Grey

Take your gaming and performance to the next level by shattering your own expectations with the Lenovo LOQ 15, a PC engineered for gaming, productivity and everything in between. Equipped with an AMD Ryzen 7 7435HS processor, NVIDIA GeForce RTX 4060 Laptop GPU and up to 32GB 4800MHz DDR5 RAM, the system is performance-tuned with the Lenovo AI Engine+ and a dedicated MUX switch with NVIDIA Advanced Optimus. Capable of delivering lightning-fast gameplay on a high resolution 144Hz 15.6" FHD 300-nit display, as well as blazing-fast precision and comfortable typing with the signature Lenovo gaming keyboard. The durable chassis is designed for simplicity and practicality, with thinner side walls and high-performance rear I/O. Dual fans and larger vents ensure quiet and powerful cooling, so you can game undetected in public areas on a future-proof machine that doesn't break the bank.

I am having an issue with the laptop keyboard, the keys "E, D, and C"are having trouble responding when I press them. This problem just started yesterday (4/8/2025). For those keys to work I have to hold the E, D, C buttons for th to appear on my screen

Hi Jehovani,

We're sorry to hear that you're having trouble with your LOQ 15. We apologize for the inconvenience that has stemmed from this. We'd like to work with you to try to resolve this.

There are various options and steps to follow to help discover the root issue. We believe that following the guide for troubleshooting this problem should help to improve your experience: https://support.lenovo.com/us/en/solutions/ht103985-keyboard-keys-may-not-work

Thank you for reaching out, and please reach out to us should you need anything else!

11 months ago

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Lenovo Product Expert

Lenovo - IdeaCentre AIO 24" FHD IPS LCD All-In-One - Intel U300 - 8GB Memory - 256GB Solid State Drive - Gray

A family PC for all generations, the Lenovo IdeaCentre AIO seamlessly handles heavy multitasking sessions from demanding households with an Intel U300 processor, in a compact space-saving design that looks good anywhere you put it. Watch shows with the family on a vivid IPS FHD display with room-filling audio by Nahimic Audio Solutions

what will they charge me to up grade memory

Hi paps1946,

Thank you for your inquiry!

We recommend directing your installation service pricing questions to Geek Squad. You can also use the Geek Squad webpages on bestbuy.com to help discover more information: https://www.bestbuy.com/site/services/computer-tablet-services/pcmcat138100050019.c?id=pcmcat138100050019

Let us know if you have any other questions!

11 months ago

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Lenovo Product Expert

Tab P12 with Lenovo Tab Pen Plus - ZACH0165US - Storm Grey

The key to superior entertainment, the Tab P12 allows you to substitute deadlines and obligations for some much-deserved downtime. Delve into the vibrant visuals of 3K streaming with ambient color, game like a boss on 8GB RAM with fast-paced, uninterrupted Wi-Fi 6 connection, or finish that page-turner in immersive reader mode featuring intrinsic background music.

Does this come with a keyboard included?

Hey Manuel,

Thanks for your inquiry!

The keyboard pack for the Tab P12 is sold separately.

Let us know if you have any other questions!

11 months ago

Posted by:

Lenovo Product Expert

Lenovo - Tab M11 - 11" FHD+ Tablet - 4GB RAM - 64GB eMMC - Storm Grey

Fuel their play; ignite their minds. Lenovo Tab M11 is built for smarter learning! Seamless multitasking, smart note-taking, immersive reading and thrilling entertainment unite in one device for curious minds. All-day battery, endless fun.

See all Q&A for this product

Does this except roblox

Hey Susan,

Thanks for your inquiry!

Based on the system requirements for Roblox: https://en.help.roblox.com/hc/en-us/articles/203625474-Roblox-Mobile-System-Requirements, the Tab M11 should install and run the app.

Let us know if you have any other questions!

11 months ago

Posted by:

Lenovo Product Expert

Lenovo - Ideapad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i3-1215U with 8GB Memory - Intel UHD Graphics - 256GB SSD - Cloud Gray

Browse, explore and connect with confidence on the Lenovo IdeaPad 1 powered by an ultra-fast Intel Core i3-1215U Processor. The IdeaPad 1 packs responsive performance in a thin and compact 17.9 mm chassis, making multitasking on-the-go a breeze. Get the most out of your device with a frameless display for more screen and Dolby Audio speakers, along with 10 hours of battery life and rapid charge. Great for video calls, the 720P camera comes with a privacy shutter to keep out spying eyes, as well as Smart Noise Cancelling to eliminate background noise.

vga port? Lenovo - Ideapad 1i 15.6"

Hi PRO,

Thank you for your inquiry!

This IdeaPad does not feature a VGA port, but it does have an HDMI 1.4 port for video output.

11 months ago

Posted by:

Lenovo Product Expert

Lenovo - ThinkStation P3 Ultra Desktop - Intel Core i5-13600 - 16GB Memory - 512GB SSD - Black

Business professionals can level up their work experience and performance with this 3.9-liter minitower powered by up to 13th Gen Intel Core i9 Processor. Enhance productivity with optional WiFi 6E that enables faster connection speeds even in densely congested areas while with dual Thunderbolt 4 port, connect displays and share files at high speed. A slew of security features includes a discrete TPM 2.0 chipset, Kensington security slot, and BIOS security that keeps data well-protected.

Where is this made?

Hi,

Thank you for your inquiry!

The point of origin can vary for each product, including each unit of a series of product line, like this ThinkStation P3. To find this specific information, it is printed on the label that is on the box of the unit you receive.

Let us know if you have any other questions!

11 months ago

Posted by:

Lenovo Product Expert

Lenovo - Yoga Pro 9i 16" 3.2K Touchscreen Laptop - Intel Core Ultra 9 185H 2023 - 32GB RAM - NVIDIA GeForce RTX 4050 - 1TB SSD - Luna Grey

Outstanding visuals, outsmarting algorithms, outrageous performance ~ the Lenovo Yoga Pro 9i powered by the latest Intel Core Ultra processors is everything you could ever wish for in a creator laptop. With Lenovo X Power by its side, it drives a huge boost in performance for the heaviest of creator tasks. Paired with machine learning and the dedicated AI engine of Intel Core Ultra, to boost your productivity, the Yoga Pro 9i is the most hardworking laptop for creators.

What are its dimensions like length and width?

Hey John,

This Yoga Pro 9i has the following dimensions: (WxDxH) 14.28 x 9.99 x 0.70 inches.

Let us know if you have any other questions!

11 months ago

Posted by:

Lenovo Product Expert

Lenovo - Legion Pro 5i 16" 2.5k LCD Gaming Laptop - Intel 14th Gen Core i9 - 16GB Memory - NVIDIA GeForce RTX 4060 8GB - 1TB SSD - Onyx Grey

AI Powered via Lenovo AI Engine+, the Legion Pro 5i performs for esports games like never before. Stocked with fully-powered Intel Core 14th Gen Processors and 4060 NVIDIA GeForce RTX Graphics, the Legion Pro 5i is tailor-made for competitive gamers. Gen 4 PCIe SSDs, flanked by DDR5 Memory, speed up your system and store everything you need. Mean-while, Legion ColdFront cooling technology brings an improved fan system with customized fan curve controls and larger intelligent intake and exhaust systems to keep things cool. The Legion TrueStrike Keyboard provides precision and customization capabilities with 4-zone RGB, powered by Lenovo Spectrum. Immerse the senses even further with a massive 16~ 16:10 WQXGA Lenovo PureSight Gaming Display, featuring high refresh rates to ensure victory in your game. The Legion Pro 5icomes in a sleek Onyx Grey color and truly represents the next generation of gaming.

How would i upgrade to windows 11 pro? Thanks

Hey there,

Thank you for your inquiry!

You can upgrade to Windows 11 Pro by purchasing the software upgrade online and in store at Best Buy, or you can search for Windows 11 Pro in the Microsoft Store on your Legion Pro 5i and select the upgrade option there.

11 months ago

Posted by:

Lenovo Product Expert

Lenovo - Yoga 9i 2-in-1 14" 2.8K OLED Touchscreen Laptop with Pen - Intel Core Ultra 7 155H with 16GB Memory - 1TB SSD - Cosmic Blue

See the world in a different perspective with the Yoga 9i 2-in-1, giving you 360~ ways to work and play. With every flip and turn, you have a workstation, creative studio, and entertainment hub right in your hands. Soak in gorgeous pictures of exacting colors and submerge in room-filling acoustics from Dolby Atmos speakers. The handy magnetically attached Slim Pen is always by your side, so you can write, sketch, and note down at any moment. Featuring exceptional performance alongside accelerated machine learning, this is where your creativity comes to life.

Does this laptop have an extra slot for an NVME drive, and what size would it be if it does?

Hey Derk,

The Yoga 9i does not have an available storage slot, but the M.2 2242 SSD slot with a 1TB drive installed can be expanded for larger capacity.

11 months ago

Posted by:

Lenovo Product Expert

Lenovo - IdeaPad 1i 15.6" Full HD Touchscreen Laptop - Intel Core i5 1235U 2022- 8GB Memory with 512GB SSD Storage - Abyss Blue

The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient up-to-12th Generation Intel processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-11 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.

See all Q&A for this product

Does it have a USB C charger?

Hi Lew,

This system does not use USB-C charging. It comes with a 65W slim tip power adapter to charge the laptop.

11 months ago

Posted by:

Lenovo Product Expert