Lenovo Product Expert
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- Answer Count35660
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- First AnswerApril 21, 2014
- Last AnswerDecember 30, 2025
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Live animated, live lively, live balanced. When you~re packing the thin and light IdeaPad Slim 3 Chromebook laptop, featuring WiFi 6 and 13.5 hours of battery life, balancing work and play all day becomes effortless. The 14" FHD IPS touchscreen display and MediaTek Kompanio 500 Series processors are a significant upgrade to your work and entertainment, with front-facing Waves-tuned speakers.
Compatible with Windows 11?
Hey 1Jewels,
This IdeaPad Slim 3 Chromebook is not compatible with the Windows 11 Home operating system, as it is designed to use ChromeOS, the inherent operating system for Chromebook devices.
Please feel free to reach out to us with any other questions!
This IdeaPad Slim 3 Chromebook is not compatible with the Windows 11 Home operating system, as it is designed to use ChromeOS, the inherent operating system for Chromebook devices.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
For aspiring esports gamers, Intel Core Ultra Processors with 24 cores deliver powerful performance for gaming and content creation. Next-gen NVIDIA GeForce RTX graphics with AI-enhanced DLSS and ray tracing provide a leap in gaming performance. Lenovo AI Engine+ optimizes your system in real-time for peak performance. Encased in sleek Eclipse Black with AI-synced RGB lighting, the Lenovo PureSight OLED display ensures low latency and high refresh rates for competitive gaming. Legion Coldfront: Hyper~s turbo-charged fans and vacuum-sealed heat pipes keep your system cool and quiet. With Legion Truestrike~s 1.6mm key travel and soft-landing switches, your precision improves. Legion Space offers custom overclocking and AI-driven game coaching for your path to success.
This motherboard suport 64gb of RAM of Crucial ? (2x 32gb)
Hey JP175,
Based on user reviews, you shouldn't have an issue with the system running using 64GB of memory. To note, this hasn't been verified by Lenovo, as the max memory noted for this model is 32GB. This result is based on testing with available Lenovo memory offerings.
Please feel free to reach out to us with any other questions!
Based on user reviews, you shouldn't have an issue with the system running using 64GB of memory. To note, this hasn't been verified by Lenovo, as the max memory noted for this model is 32GB. This result is based on testing with available Lenovo memory offerings.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
Create anywhere with the Yoga 7i 2-in-1. Its 360~ design, touchscreen, and optional Yoga Pen let you sketch, edit, or present like a pro. Powered by Intel Core Ultra Processor and a 40+ TOPS NPU, this Copilot+ PC balances power and efficiency. The 16" LCD display with up to 120Hz refresh and Dolby Vision delivers stunning visuals.
Can this laptop run games like Roblox or Minecraft?
Hey Cara,
This Yoga 7i can run Roblox and Minecraft Bedrock (likely Minecraft: Java Edition as well depending on in-game settings and mods).
Please feel free to reach out to us with any other questions!
This Yoga 7i can run Roblox and Minecraft Bedrock (likely Minecraft: Java Edition as well depending on in-game settings and mods).
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 14th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.
Was this laptop manufactured after August 2024?
Hey Fer,
Yes, units of this LOQ 15 continue to be made, and this product series was first launched earlier this year.
Please feel free to reach out to us with any other questions!
Yes, units of this LOQ 15 continue to be made, and this product series was first launched earlier this year.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
The Legion Tower 5 is designed to grow with your ambitions. Equipped with an AMD Ryzen 7000 processor and NVIDIA GeForce RTX graphics, it delivers stunning real-time ray tracing and AI-powered DLSS for hyperrealistic visuals. Up to 180W Legion Coldfront cooling keeps your system cool and quiet during intense gaming and streaming sessions.
Hi, I noticed that the RGB lights turn off when Windows is locked and don’t automatically come back on after unlocking, unless I manually reactivate them in LegionSpace. Is there a way to have them stay on automatically after unlocking?
Hello K,
This seems to be a bug with WindowsOS. To try to resolve this, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. After this, just to make sure you've covered all the bases, please check for updates in the Lenovo Vantage application on the homepage or under Gaming Settings on the left tab within the menu. Select the Check for updates button, then follow on-screen prompts to apply all available updates here as well.
We hope that this helps, and feel free to share any updates that you may have.
Please let us know if you have any other questions!
This seems to be a bug with WindowsOS. To try to resolve this, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. After this, just to make sure you've covered all the bases, please check for updates in the Lenovo Vantage application on the homepage or under Gaming Settings on the left tab within the menu. Select the Check for updates button, then follow on-screen prompts to apply all available updates here as well.
We hope that this helps, and feel free to share any updates that you may have.
Please let us know if you have any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
Lenovo 300 Wireless Combo Keyboard and Mouse is ideal for flexible working environment. It features a compact keyboard that is easy to store on lockers when not in use. The ambidextrous mouse complements the ensemble with precise sensor for smooth navigation.
Does this connect either a laptop? My Lenovo laptop keyboard is not working and I’ve been using the on screen keyboard. I did the usual troubleshooting and it did not help. I have the tools to open it up but don’t know what to do after that.
Hey Mary,
This keyboard and mouse can connect to your laptop via USB. If you're experiencing issues with your keyboard, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please feel free to reach out to us with any other questions!
This keyboard and mouse can connect to your laptop via USB. If you're experiencing issues with your keyboard, we recommend ensuring you have the latest software by checking for updates, as this could correct the issue. To do so, first, open the Settings app > Select the Windows update tab > Select the Check for updates button, applying all available updates. Next, open the Lenovo Vantage app > on the homepage, select the Check for updates button, following on-screen prompts to apply all available updates here as well.
If after the available updates are applied and the system restarts, yet the issue persists, in-depth troubleshooting will be necessary to fix the problem. We recommend contacting Lenovo Support here: 877-453-6686, for further assistance.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
It~s inspiration all around with the Lenovo Yoga 7i 2-in-1, delivering 360~ of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from up to the latest Intel Core Ultra processor, you can unleash greatness in every way. The larger 16~ 16:10 WUXGA display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.
Is this laptop compatible with a dual screen hook up? Or can I use a docking station to hook up to dual screens?
Hey,
You can connect to dual external monitors via the Yoga's USB-C ports or a combination of USB-C and its HDMI port to make it work, or for a simpler cable solution, you can use a USB-C dock / hub that supports dual monitor video output for a single connection to the laptop for a more streamlined "plug and play" experience.
Please feel free to reach out to us with any other questions!
You can connect to dual external monitors via the Yoga's USB-C ports or a combination of USB-C and its HDMI port to make it work, or for a simpler cable solution, you can use a USB-C dock / hub that supports dual monitor video output for a single connection to the laptop for a more streamlined "plug and play" experience.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
It~s inspiration all around with the Lenovo Yoga 7i 2-in-1, delivering 360~ of flexibility, impressive performance, and ultra-immersive audio-visuals. Primed with creating power from up to the latest Intel Core Ultra processor, you can unleash greatness in every way. The larger 16~ 16:10 WUXGA display makes entertainment and creative projects come to life like never before. All that with a fast-charging battery and all the ports you need, it's your art studio, home office, and cinema all in one.
Does this laptop have the option for Blue Tooth? Want to be able to connect an xbox controller to it. Thanks in advance.
Hey Gibbs,
Yes, this Yoga 7i features Bluetooth connectivity, enabling you to connect an Xbox controller to the laptop.
Please feel free to reach out to us with any other questions!
Yes, this Yoga 7i features Bluetooth connectivity, enabling you to connect an Xbox controller to the laptop.
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
The clean lines and compact frame of the Lenovo IdeaCentre AIO encase a singularly performance-driven machine, with an AMD Ryzen 3 7000 Series processor for raw power and ultra-fast performance. And the tiny desk footprint of this quintessential family PC belies its entertainment features, including a wide three-sided narrow bezel FHD display and powerful stereo speakers by Harman.
does it have any anti spyware
Hey,
By purchasing the system from Best Buy, you can opt in for an offer for Norton 360 (3 Device) with LifeLock Identity Advisor (1 Adult), Internet Security, Scam Protection + VPN, a 6 Month Subscription for free. Also, built into the Windows 11 Home OS is Windows Security, a comprehensive security package for Windows devices. To learn more about the latter, please visit the following Microsoft webpage: https://www.microsoft.com/en-us/windows/comprehensive-security |
Please feel free to reach out to us with any other questions!
By purchasing the system from Best Buy, you can opt in for an offer for Norton 360 (3 Device) with LifeLock Identity Advisor (1 Adult), Internet Security, Scam Protection + VPN, a 6 Month Subscription for free. Also, built into the Windows 11 Home OS is Windows Security, a comprehensive security package for Windows devices. To learn more about the latter, please visit the following Microsoft webpage: https://www.microsoft.com/en-us/windows/comprehensive-security |
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert
Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 14th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.
does it have basic 2024 office free?
Hey shyam,
The most common Office apps like Word and Excel are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box.
Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466
Please feel free to reach out to us with any other questions!
The most common Office apps like Word and Excel are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box.
Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466
Please feel free to reach out to us with any other questions!
1 month ago
by
Posted by:
Lenovo Product Expert