Lenovo Product Expert
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- Answer Count35524
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- First AnswerApril 21, 2014
- Last AnswerDecember 19, 2025
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Are you ready to take the plunge into the gaming PC realm? Meet the Lenovo LOQ, your gateway to an extraordinary gaming experience. Powered by an AMD Ryzen processors and NVIDIA GeForce RTX 40 series laptop GPU, this laptop pushes the limits with a custom mode that cranks performance up to 160W. Sporting a brand-new thermal design and a sleeker profile with a fresh ID, it's both cool and stylish. With ample memory and storage, upgradable options, and MIL-STD 810H durability, it's built to stay strong for years to come. Make a smooth transition into gaming without compromising on performance or budget with the Lenovo LOQ.
Does it come with a charger out of the box
Hey,
Yes, this LQO 15 ships with a 170W Slim Tip power adapter in the box.
Please feel free to reach out to us with any other questions!
Yes, this LQO 15 ships with a 170W Slim Tip power adapter in the box.
Please feel free to reach out to us with any other questions!
3 weeks, 3 days ago
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Posted by:
Lenovo Product Expert
The Lenovo Tab Pen Plus offers 4,096 pressure levels, palm rejection, and tilt detection for precise and intuitive sketching or note-taking.
Is this pen compatible with Lenovo legion tab 3?
Hey Totoo,
Yes, the Tab Pen Plus should work with the Legion Tab 3.
Please feel free to reach out to us with any other questions!
Yes, the Tab Pen Plus should work with the Legion Tab 3.
Please feel free to reach out to us with any other questions!
3 weeks, 3 days ago
by
Posted by:
Lenovo Product Expert
The IdeaPad 1i raises the bar on every affordable laptop with a super-efficient Intel i5 processor in a thin and compact 17.9 mm chassis that makes multitasking a breeze while boosting energy efficiency with up-to-10 hours of battery life and rapid charge. Get more value with four-sided narrow bezels for maximum screen, Dolby Audio speakers and Flip to Start for instant bootup. Optimize your video call experience with a 1MP camera that comes with a privacy shutter to keep out prying eyes and Smart Noise Cancelling to cut out background noise.
is it touchscreen
Hey vix,
This IdeaPad 1i does not feature a touchscreen display.
Please feel free to reach out to us with any other questions!
This IdeaPad 1i does not feature a touchscreen display.
Please feel free to reach out to us with any other questions!
3 weeks, 3 days ago
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Posted by:
Lenovo Product Expert
Level up with the Yoga Slim 7x! It's not just smart ~ it's your creative sidekick that knows what you need before you do. Crafted for creatives, this laptop is the tech you've been dreaming of. Not just keeping up, but setting the pace, this sleek AI powerhouse is shaping the future, making every moment of creation as bold as your ideas. Welcome to the next evolution of computing.
connect external monitor
Hey GLMike,
Yes, you can. Since this Yoga Slim 7x features strictly USB-C ports, you will need to use an adapter/hub/docking station or USB-C to [respective video connector] cable to connect to an external monitor.
Please feel free to reach out to us with any other questions!
Yes, you can. Since this Yoga Slim 7x features strictly USB-C ports, you will need to use an adapter/hub/docking station or USB-C to [respective video connector] cable to connect to an external monitor.
Please feel free to reach out to us with any other questions!
3 weeks, 3 days ago
by
Posted by:
Lenovo Product Expert
The IdeaPad Slim 3i is smart and made for heavy on-the-go users from libraries and cafes to airport terminals, with a lightweight and thin profile that's 10% slimmer than the previous generation yet still military-grade rugged. Get the important stuff done on the go with powerful 13th Gen Intel Core i3 processors, the adaptive performance of Smart Power, and full-function Type-C port while you learn, work, and stream on a Full HD display with up to 88% AAR.
Does it come with one year free of Microsoft Word Excel?
Hey Lee,
This system does not include a 1-year subscription to Microsoft 365. The most common Office apps like Word and Excel are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box.
Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466 |
Please feel free to reach out to us with any other questions!
This system does not include a 1-year subscription to Microsoft 365. The most common Office apps like Word and Excel are preinstalled; however, without purchasing a long-term Office solution, such as Microsoft 365, only a 30-day trial can be activated out of the box.
Here is a link to the Microsoft Office landing page on bestbuy.com to learn more about your Office options: https://www.bestbuy.com/site/microsoft/microsoft-office/pcmcat748300511466.c?id=pcmcat748300511466 |
Please feel free to reach out to us with any other questions!
3 weeks, 3 days ago
by
Posted by:
Lenovo Product Expert
The Lenovo Tab Pen Plus offers 4,096 pressure levels, palm rejection, and tilt detection for precise and intuitive sketching or note-taking.
Hi, I want to ask if my tablet Lenovo M10 Plus 3 gen is compatiable with this active pen? Will it work with it anyway without a compatiable list? Thanks for your attention.
Hey Peter,
The Tab Pen Plus will not work with the M10 Plus Gen 3 or M10 Plus Gen 3 (2023) models. What will work with both of these M10 Plus models is the Lenovo Precision Pen 2, which although it is currently not offered by Best Buy, you may be able to get it via the manufacturer.
Please feel free to reach out to us with any other questions!
The Tab Pen Plus will not work with the M10 Plus Gen 3 or M10 Plus Gen 3 (2023) models. What will work with both of these M10 Plus models is the Lenovo Precision Pen 2, which although it is currently not offered by Best Buy, you may be able to get it via the manufacturer.
Please feel free to reach out to us with any other questions!
3 weeks, 3 days ago
by
Posted by:
Lenovo Product Expert
Lenovo - ThinkPad T16 Gen 3 16" Touch - Screen Laptop - Ultra 5 with 16GB Memory - 512GB SSD - Black
Streamline your productivity and experience enhanced performance for business level applications with the Lenovo 16" ThinkPad T16 Gen 3 Multi-Touch Laptop. Sporting a compact and lightweight design, the ThinkPad enables users to complete their busy work at home, in the office, and even out and about without compromising power.
Does this come with a protection plan?
Hey basspp,
This ThinkPad does not ship with device protection coverage from an accidental damage perspective, but it does feature a 1-year warranty from the manufacturer. Should you want an elevated protection plan, this device is eligible for Geek Squad and Best Buy comprehensive warranty and support options.
Please feel free to reach out to us with any other questions!
This ThinkPad does not ship with device protection coverage from an accidental damage perspective, but it does feature a 1-year warranty from the manufacturer. Should you want an elevated protection plan, this device is eligible for Geek Squad and Best Buy comprehensive warranty and support options.
Please feel free to reach out to us with any other questions!
3 weeks, 3 days ago
by
Posted by:
Lenovo Product Expert
Level up with the Yoga Slim 7x! It's not just smart ~ it's your creative sidekick that knows what you need before you do. Crafted for creatives, this laptop is the tech you've been dreaming of. Not just keeping up, but setting the pace, this sleek AI powerhouse is shaping the future, making every moment of creation as bold as your ideas. Welcome to the next evolution of computing.
Does this laptop work well with Chromebooks? Is this laptop recommended for excel documents and reports?
Hey Nancy,
The platforms that this Yoga Slim 7x and Chromebook devices use varies greatly and there isn't much communication that can happen between the two, with one featuring Windows, and the latter featuring ChromeOS. You can use certain services and platforms on both systems, like Microsoft 365, and certain Adobe apps, but outside of this, these types of systems don't necessarily communicate with one another. Also, based on how this system was designed and user reviews, it should work great for your use.
Please feel free to reach out to us with any other questions!
The platforms that this Yoga Slim 7x and Chromebook devices use varies greatly and there isn't much communication that can happen between the two, with one featuring Windows, and the latter featuring ChromeOS. You can use certain services and platforms on both systems, like Microsoft 365, and certain Adobe apps, but outside of this, these types of systems don't necessarily communicate with one another. Also, based on how this system was designed and user reviews, it should work great for your use.
Please feel free to reach out to us with any other questions!
3 weeks, 3 days ago
by
Posted by:
Lenovo Product Expert
Live animated, live lively, live balanced. When you~re packing the thin and light IdeaPad Slim 3 Chromebook laptop, featuring WiFi 6 and 13.5 hours of battery life, balancing work and play all day becomes effortless. The 14" FHD IPS touchscreen display and MediaTek Kompanio 500 Series processors are a significant upgrade to your work and entertainment, with front-facing Waves-tuned speakers.
Does this Chromebook’s have a charger cord included. What accessories go with this
Hey there,
This IdeaPad Slim 3 Chromebook features a 45W USB-C power adapter in the box. Also, you can use a wide variety of accessories with Chromebooks, and thanks to Works with Chromebook resources like this Google webpage: https://support.google.com/chrome/a/table/14169095?hl=en, you can view the adapters and more that will work with Chromebook devices.
Please feel free to reach out to us with any other questions!
This IdeaPad Slim 3 Chromebook features a 45W USB-C power adapter in the box. Also, you can use a wide variety of accessories with Chromebooks, and thanks to Works with Chromebook resources like this Google webpage: https://support.google.com/chrome/a/table/14169095?hl=en, you can view the adapters and more that will work with Chromebook devices.
Please feel free to reach out to us with any other questions!
3 weeks, 3 days ago
by
Posted by:
Lenovo Product Expert
Step into true gaming with Lenovo LOQ, built for first-time gamers ready to experience what they~ve been missing. Powered by 13th Gen Intel Core processors and next-gen NVIDIA GeForce RTX graphics, it delivers stunning visuals with ray tracing and AI-enhanced DLSS, making every game and app run like a dream. The Lenovo AI Engine+ optimizes performance in real time based on what you~re doing. Stay cool and quiet with Hyperchamber Cooling Technology, and enjoy ultra-responsive gameplay on this gaming keyboard with softlanding switches in either 24 Zone RGB or a clean white backlight. This true gaming display brings your games and favorite streams to life with high resolution and refresh rates on a 15.6" screen. Mil-Spec tested for rugged reliability, and with Legion Space to manage settings and devices, the Lenovo LOQ is your gateway to gaming with friends.
According to your product description this laptops has a 170 watts charger and 14th gen i7 processor but if you look for the PSREF of this product it says it has a 245 watts charger and 13th gen i7. Which one is the true one?
Hey Fred,
We apologize for the confusion. To clarify, this system features an Intel Core i7-13650HX processor (13th gen) and ships with a 245W power adapter in the box. We appreciate your attention to detail and will work to get these points updated to reflect our standards.
Please feel free to reach out to us with any other questions!
We apologize for the confusion. To clarify, this system features an Intel Core i7-13650HX processor (13th gen) and ships with a 245W power adapter in the box. We appreciate your attention to detail and will work to get these points updated to reflect our standards.
Please feel free to reach out to us with any other questions!
3 weeks, 3 days ago
by
Posted by:
Lenovo Product Expert